Very courteous,personal .
clean comfortable waiting room, and bathroom
Service done in a timely manner
clean comfortable waiting room, and bathroom
Service done in a timely manner
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by Carlotta
Service Price Transparency
Jan 23, 2026 -
Hoffman Audi of East Hartford responded
Hi Carlotta, we're glad you enjoyed the clean and comfortable environment at Hoffman Audi of East Hartford. We look forward to your next visit!
Great communication and puts clients first!
He was very helpful, transparent, and applied discounts where able
He was very helpful, transparent, and applied discounts where able
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by chris.lenox
Service Price Transparency
Dec 22, 2025 -
Hoffman Audi of East Hartford responded
Thank you for your wonderful feedback! We are pleased to hear that our team communicated well and made the process transparent and respectful of your budget. We hope to see you again at Hoffman Audi of East Hartford. Take care!
It’s always an absolute pleasure working with Rocky.
He goes out of his way to make sure that I am taken care of every time.
He goes out of his way to make sure that I am taken care of every time.
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by Jasonb6396
Service Price Transparency
Sep 15, 2025 -
Hoffman Audi of East Hartford responded
We’re grateful for your five-star review, Jason! It means the world to us that Rocky is always so helpful. Thank you from all of us at Hoffman Audi of East Hartford. See you next time!
The customer service could not have been better.
I would highly recommend and I will use Hoffman again.
I would highly recommend and I will use Hoffman again.
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by m free
Service Price Transparency
Jun 10, 2025 -
Hoffman Audi of East Hartford responded
Thank you for the glowing review! We're delighted to hear that our customer service met your expectations at Hoffman Audi of East Hartford. We look forward to welcoming you back in the future!
Absolutely the best service experience from Hoffman Audi
and Service Advisor Rocky Sumramani! I was one week early (my error) for my appointment and they were able to change my oil and replace my front brak
and Service Advisor Rocky Sumramani! I was one week early (my error) for my appointment and they were able to change my oil and replace my front brakes on the fly!
Thank you for a great Customer experience!
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by gc1697
Service Price Transparency
May 12, 2025 -
Hoffman Audi of East Hartford responded
We're delighted to hear that Rocky and the team at Hoffman Audi of East Hartford provided you with such a seamless service experience! It's great to know they could accommodate your needs on short notice. Thank you for choosing us, and we look forward to serving you in the future!
I love the hospitality and the service let me know in
seconds what's to expect
seconds what's to expect
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by Cross.carlton
Service Price Transparency
Apr 22, 2025 -
Hoffman Audi of East Hartford responded
Thanks so much for the review. We look forward to your next visit to Hoffman Audi of East Hartford!
The Hoffman service team went above and beyond to help
take care of of our son’s car while he is away at college and he was treated like a member of their family
take care of of our son’s car while he is away at college and he was treated like a member of their family
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by Joe_haley
Service Price Transparency
Apr 02, 2025 -
Hoffman Audi of East Hartford responded
We're delighted to hear that our Hoffman Audi of East Hartford team made your son's experience feel like family! Thank you for sharing this wonderful feedback.
My service visit to Hoffman Audi of East Hartford went
smoothly. They have their system down pat. Robert was very professional and patient with all my questions. My car was finished quickly and correctly,
smoothly. They have their system down pat. Robert was very professional and patient with all my questions. My car was finished quickly and correctly, thank you Rocky. The car was returned to me washed, dusted, and vacuumed.
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by Dan
Mar 11, 2025 -
Hoffman Audi of East Hartford responded
Dan, we're delighted to hear that your service visit went smoothly at Hoffman Audi of East Hartford. It's great to know Robert and Rocky provided professional care and attention to detail. We appreciate your feedback!
Insightful, reliable, and straight to the point great
advice Mechanic did a great job diagnostically wise, but the prices are insane to fix my car. I would have to pay off my car to fix it and that’s not
advice Mechanic did a great job diagnostically wise, but the prices are insane to fix my car. I would have to pay off my car to fix it and that’s not cool.
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by markryan819
Service Price Transparency
Feb 18, 2025 -
Hoffman Audi of East Hartford responded
Mark, I'm glad to hear you found our diagnostic service helpful. We understand that repair costs can be a concern, and we strive to offer competitive pricing. I will have your service advisor reach out to you as soon as possible to see if you'd like to discuss your options further or have any questions.
Thank you,
Jim Berube - Service Manager - jim.berube@hoffmanauto.com
Really loved this dealership , very professional and
courteous.
Will use them all my Audi needs
courteous.
Will use them all my Audi needs
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by siobhanbruzik
Service Price Transparency
Other Employees Tagged:
Jim Berube
Dec 18, 2024 -
Hoffman Audi of East Hartford responded
It's an honor to have earned your loyalty, Siobhan! Thanks for all your support of Hoffman Audi of East Hartford.
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