Rodger 'Big Mac' M.

**BUYER BEWARE*** The stereotype that car dealerships have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s sales tactics are stuck in the 70’s and 80’s; they have not evolved and do not understand that consumers today are more savvy, informed, connected, and empowered. They have access to vast information, opinions, and options, shaping their decision-making process. I got a price on a new 2024 CRV thru True Car, the dealer said over the phone they would honor it, when I went there it took 95 minutes before I even saw and drove the car. They low balled me on my trade and would not honor the True Car price, even when I was not interested in trading my vehicle. Taha was the first salesman that waited on me, he was rude and full of himself; spoke to me like I was beneath him. He took my license and left without saying anything, After 15 minutes I walked out and only came back because I forgot they had my license. A man identified himself as Big Mac said he would help me; all he did was complain how busy he was and had other customers that he should be helping and not me and was only helping me because his manager said to. He kept going back and forth to his manager on the price and got very rude when I told him that I already had a price from True Car on the 2024 CRV EXL which I was told they would honor and was looking for them to value my trade close to what KBB says its worth. I eventually got up and left when his manager said that they were not able to honor the price I got from True Car and he could help get another vehicle in that price range just not a 2024 CRV EXL. I have been buying cars from McGrath dealerships for almost 30 years, based on this interaction; I will take my business somewhere else in the future. This is a very competitive business and there are many dealers that are not stuck in the Stone Age and would want my business. More

Helpful 0

Report | Print

Very helpful with the whole process of buying a car and a smooth and quick process! smooth and quick process! More

Helpful 0

Report | Print

If you need a new Honda go and see Rodger “Big Mac”. He made the purchase of our new CR-V painless and worked with our budget. Thanks again! He made the purchase of our new CR-V painless and worked with our budget. Thanks again! More

Helpful 0

Report | Print

BigMac was great as was the entire team. I appreciate the entire experience. Will recommend. I appreciate the entire experience. Will recommend. More

Helpful 0

Report | Print

Wonderful experience! ! Big Mac is such wonderful person, he was so friendly and explained everything and he made my car buying process so easy. ! Big Mac is such wonderful person, he was so friendly and explained everything and he made my car buying process so easy. More

Helpful 0

Report | Print

Had great experience buying an HRV from Big Mac at McGrath Honda of St.Chares McGrath Honda of St.Chares More

Helpful 0

Report | Print

Everyone delivered exactly what I wanted and I could not be more satisfied. They made what could be a stressful experience so positive for us. be more satisfied. They made what could be a stressful experience so positive for us. More

Helpful 0

Report | Print

Big Mac was awesome as well as Aldo and Will thank you for our new CRV for our new CRV More

Helpful 0

Report | Print

Clean, and friendly salespeople. Not pushy at all! Big Mac was the best!!! Would definitely recommend! Not pushy at all! Big Mac was the best!!! Would definitely recommend! More

Helpful 0

Report | Print

Big Mac is the best! Overall great experience and very helpful finding a used car. Overall great experience and very helpful finding a used car. More

Helpful 0

Report | Print