Rodney Cooper | Page 11

Great service and love coming here. I feel welcomed and trust the service requests. Bravo!! I feel welcomed and trust the service requests. Bravo!! More

by GWRISCH Verified Customer Verified Customer

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As always in past visits; everybody is professional and kind. I'll be back for future servicing of my 2021 Kona. kind. I'll be back for future servicing of my 2021 Kona. More

by Amy Barlow Verified Customer Verified Customer

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Presented with $3200 worth of repairs when coming in for an oil change. I believe there should have been some discussion and options of what Tameron could if additional services were to be approved. To just an oil change. I believe there should have been some discussion and options of what Tameron could if additional services were to be approved. To just show someone a piece of paper and say your vehicle (that is in great shape) needs $3200 in repairs and maintenance seems a little excessive. I have owned luxury cars and never been shown repairs and maintenance needs totaling more than $1800. More

by j9hilliard Verified Customer Verified Customer

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This is the second time that I've visited this establishment and when my car came back from the service area and it had oil all over the outside and inside of my car. I've never experienced such s establishment and when my car came back from the service area and it had oil all over the outside and inside of my car. I've never experienced such sloppy service with these two visits. Second thing is I've had to wait on a service advisor to come out to assist me when I drove up. The first time I waited in my car for at least 25 minutes and thankfully I didn't have to wait but around 7-10 minutes this time. Something has to be changed with this type of service especially when I drove over an hour to come there thinking I was going to get good service. More

by LILYRENAY3 Verified Customer Verified Customer

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Chris in the service bay sent me a video prior to working on my vehicle. I felt that was a step above what I have experienced at other dealerships. on my vehicle. I felt that was a step above what I have experienced at other dealerships. More

by Bernard Axel Verified Customer Verified Customer

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The experience was good except for the app allowing me to make an appointment for December 24 at 7:30am and nobody being on site when I arrived. make an appointment for December 24 at 7:30am and nobody being on site when I arrived. More

by rgranger1428 Verified Customer Verified Customer

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Staff wonderful very knowledgeable and even with no appointment great fast service They also provide snacks to make it more comfortable appointment great fast service They also provide snacks to make it more comfortable More

by MAGICPALACE1509 Verified Customer Verified Customer

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Very pleasant to deal with and kept us up-to-date on changes to our repair as we went along. Highly recommend. changes to our repair as we went along. Highly recommend. More

by TODD97 Verified Customer Verified Customer

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Very professional and kind. And the weight rooms are nice. Mr Cooper is a nice gentleman. And the weight rooms are nice. Mr Cooper is a nice gentleman. More

by ohmycellphone Verified Customer Verified Customer

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Service was fine but I ended up having to pay for a service that should've been covered under the extended warranty but the dealer wouldn't call or put any effort into figuring it out! Now I am waitin service that should've been covered under the extended warranty but the dealer wouldn't call or put any effort into figuring it out! Now I am waiting for reimbursement from the extended warranty company because they wouldn't pick up the phone and make a call! I had to call after the fact and wait for reimbursement!! More

by jerrynsue99 Verified Customer Verified Customer

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