Rodney Inesta | Page 13

I was attended to promptly and my car was out of service in less than two hours when I waited. in less than two hours when I waited. More

by frankmweir Verified Customer Verified Customer

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I have been bringing my car to this dealership since purchasing it in 2005 and have always been happy with the service department. I will continue to do so. purchasing it in 2005 and have always been happy with the service department. I will continue to do so. More

by marianbromberg Verified Customer Verified Customer

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Very accommodating and willing to help/work with you. Made the experience easy and painless. Did everything they could to help fix the problems present. Made the experience easy and painless. Did everything they could to help fix the problems present. More

by alexa12 Verified Customer Verified Customer

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excellent service by rodney ! he was very efficient and professional . ihad an issue with a tire after i left the dealership a nail in my tire. Rodney went above and beyond on a saturday to fix and resolve professional . ihad an issue with a tire after i left the dealership a nail in my tire. Rodney went above and beyond on a saturday to fix and resolve my tire issue. first he called someplace discontinued part , but then he found it and managed to get it asap that same day. he is a problem solver he qas so busy that day and still managed to make every customer satisffied. More

by fsosa86 Verified Customer Verified Customer

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Excellent and swift service. Easy drop off and pick up. The courtesy shuttle is a plus and makes service a lot more easier to the customer. The courtesy shuttle is a plus and makes service a lot more easier to the customer. More

by Antonio’s Verified Customer Verified Customer

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The staff was very helpful ,informative and professional. Rodney help me out a lot. Many praises goes to him. Arias was great also. She help me out with the warranty. She was very professional, curious and Rodney help me out a lot. Many praises goes to him. Arias was great also. She help me out with the warranty. She was very professional, curious and helpful. I offer good blessings to her also. More

by Mackel Verified Customer Verified Customer

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Terrible service yall had my car over 1 month minimum communication loaner was crap i ask for a complimentary oil change that didnt happen yall have inconvenienced me in so many ways possible communication loaner was crap i ask for a complimentary oil change that didnt happen yall have inconvenienced me in so many ways possible More

by Laquana Hamilton Verified Customer Verified Customer

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It was a pleasure working with CFCJDM staff. They listened to my needs and concerns, returned calls quickly and assured me that they will work with me to make me happy and they did. They gave me bes listened to my needs and concerns, returned calls quickly and assured me that they will work with me to make me happy and they did. They gave me best trade in value and met my walkout needs. I am a new owner of a 2021 Grand Cherokee summit L and love it!!!! More

by r_allensr Verified Customer Verified Customer

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I thought service was mediocre. At first they said an attendant would come see me and I was in my truck for about 2o min. I then got off and one of the service man (the one who actually got everything do attendant would come see me and I was in my truck for about 2o min. I then got off and one of the service man (the one who actually got everything done) got me in line for service. He was honest and said it would take about an hour. He came back and told me my truck was done as he predicted in an hour. When I left I was confused because my truck said 20 % oil life. I then saw that it was not rested to the change. Basically they made mistakes and could have been more attentive but I am still happy with the service overall. More

by AGUILA0313 Verified Customer Verified Customer

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My Service Advisor Rodney was polite, informative, respectful, courteous, friendly and kept me updated and my car was ready when he said it would be. It was a positive experience and I'll definite respectful, courteous, friendly and kept me updated and my car was ready when he said it would be. It was a positive experience and I'll definitely return here for service again. More

by Keem986 Verified Customer Verified Customer

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