Rodney Pomerleau | Page 57

Outstanding customer service from Premier Subaru Once again Premier Subaru has demonstrated their commitment to customer service with excellent pre and post sales support. I just purchased a 2015 Once again Premier Subaru has demonstrated their commitment to customer service with excellent pre and post sales support. I just purchased a 2015 Crosstrek and the buying experience was flawless. This is my 3rd car from this dealership and the reasons I come back are: excellent services skilled sales team outstanding technical support quality products More

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Mark Stewart and team did a great job. Mark Stewart and team were very professional and polite. They did a great job explaining all the details of the car and worked to help me meet my goal Mark Stewart and team were very professional and polite. They did a great job explaining all the details of the car and worked to help me meet my goal of getting a new car within my means. More

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Great experience at Premier Subaru! Leased a 2015 Subaru XV Crosstrek - my sales representative, Ted Astarita, and manager, Rich Johnson, were fantastic and a pleasure to deal with. They Leased a 2015 Subaru XV Crosstrek - my sales representative, Ted Astarita, and manager, Rich Johnson, were fantastic and a pleasure to deal with. They provided great customer service and I was very pleased with my overall experience at Premier Subaru. I would highly recommend the team at Premier Subaru! More

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“Very happy with the outcome” Purchased a 2015 Subaru Outback Premium - The sales representative, Peter Delgado, and manager, Rich Johnson, were great to deal with. I would recomm Purchased a 2015 Subaru Outback Premium - The sales representative, Peter Delgado, and manager, Rich Johnson, were great to deal with. I would recommend Premier Subaru for a new vehicle purchase. Very impressed with the vehicle! More

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exceptional experience Enjoyable experience for my family. we were treated with much respect and the staff was very knowledgeable. My son is really enjoying his 2015 Imprez Enjoyable experience for my family. we were treated with much respect and the staff was very knowledgeable. My son is really enjoying his 2015 Impreza WRX. More

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Exceptional From the moment I walked through the door the first time to when I drove off the lot in my brand new car, everyone was extremely friendly and helpful. From the moment I walked through the door the first time to when I drove off the lot in my brand new car, everyone was extremely friendly and helpful. All the sales representatives and managers are extremely knowledgable and do the very best to get the best deal possible for you. I am definitely recommending anyone looking to buy a reliable car to buy from premier subaru More

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This is how car buying should work. It had been about ten years since I last bought a car (2005 was the last time I went through the experience), so I had memories of the old way of doin It had been about ten years since I last bought a car (2005 was the last time I went through the experience), so I had memories of the old way of doing things: haggling with slick liars who always had to say "let me talk to my manager" over and over, opaque pricing information and the sinking feeling of buyer's remorse after the transaction closed. I was pleasantly surprised at how things have progressed since then. While I'm sure there are still dealerships out there with the old way of doing things, Premier Subaru is clearly part of the future and better way: clear pricing, simplified negotiations (without pressure tactics and other chicanery) and I have absolutely no reservations now that I've been driving the car for a couple of months. Tony was great to work with - the right mix of knowledge, patience and passion about Subaru cars that convinced me he was being honest. Jeff was incredibly efficient regarding the paperwork prior to closing the deal. Once the vehicle was ready, Rodney made the closing process, dare I say it, fun. The entire process - from initial contact to the moment I drove away with my new car - took less than half the time versus what I went through in 2005. I value my time, and it's clear Premier does as well. Honesty, efficiency, fair dealing - I'm not sure exactly how much more is necessary to make a good car buying experience. (Free wifi in the showroom, maybe? Oh wait - they had that as well.) The product is great - I'd definitely buy another Outback. Should that need arise, Premier will be the only place I need to go. More

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Excellent experience buying a new Forester I could not have asked for anything to be done any better. I started shopping online and corresponded with Kimberly about what I was looking for in th I could not have asked for anything to be done any better. I started shopping online and corresponded with Kimberly about what I was looking for in the new car. She emailed back with a car that had all of the options I wanted and she quoted an excellent price. It was nice going to the dealership a few days later knowing exactly what the car was going to cost. We met with Adam and took a test drive. He worked with us on the trade in and we bought the car a few days later. For the financing, we met with Rodney. He explained everything clearly and the paperwork was well organized and completed quickly. Adam did a great job explaining the features and demonstrated all of the functions of the navigation, radio and bluetooth connectivity. There was absolutely no pressure involved in any step in the process. There was no pressure to come in to the dealership, no pressure to make the purchase and no pressure to add any additional coverages once we agreed to the purchase. It was considerably different from most other vehicle purchases we have made. In summary, the overall experience was excellent (as is the new Forester). More

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The Right Place to Buy a Subaru Awesome job all around. Very friendly as soon as you step in the door Tons of knowledge No problems at all HIGHLY RECOMMENDED for a Subaru Awesome job all around. Very friendly as soon as you step in the door Tons of knowledge No problems at all HIGHLY RECOMMENDED for a Subaru More

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easy and thoughtful experience Our sales consultant, Adam Arsenault was terrific. He carefully listened to us and was able to offer cars in our price range. He was very kind. We we Our sales consultant, Adam Arsenault was terrific. He carefully listened to us and was able to offer cars in our price range. He was very kind. We were still shaken by the totaling of our previous car but he gently dealt with our issues. We felt no pressure to buy a more expensive car and we are very pleased with the one that we took home. He was very efficent. We were in excellent hands. More

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