Rodney Pomerleau | Page 58

Best First New Car Buying Experience Imaginable I've never purchased a new car and Rita and Adam Arsenault made buying my 2015 Subaru XV Crosstrek a dream. I knew exactly what car I wanted and that I've never purchased a new car and Rita and Adam Arsenault made buying my 2015 Subaru XV Crosstrek a dream. I knew exactly what car I wanted and that it was in their inventory so we did all of the paperwork remotely and it was seamless. Adam sat with me in the car and explained all of the features and even set up my Bluetooth to my phone for me while I was going through the purchase formalities. Rodney was wonderful at explaining all of the warranties and protection plans and was extremely pleasant and friendly. I hope these guys never leave Premier because I will absolutely be back when it's time for my next Subaru. Their level professionalism and the overall experience alone may have even converted my mom to a soon to be Premier Subaru customer as well! More

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Easy Shopping Experience Easy to deal with and knowledgeable. Very helpful & willing to work with you. Walked in sat down and new wanted I want. Adam was able to meet my ne Easy to deal with and knowledgeable. Very helpful & willing to work with you. Walked in sat down and new wanted I want. Adam was able to meet my needs in a timely manner. More

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Stress-free auto shopping I very recently bought a 2014 Subaru Outback from Premiere Subaru in Branford, Ct. and I cannot speak highly enough of the friendliness,knowledge,pati I very recently bought a 2014 Subaru Outback from Premiere Subaru in Branford, Ct. and I cannot speak highly enough of the friendliness,knowledge,patience and attendance to detail. From the front desk receptionist to BARBARA MULLEN, the sales person, to RON PARMELEAU, the Finance person, the experience was stress-free. Barbara went beyond the call and took care of all details including the dreaded insurance. I look forward to a good experience and, again, thank you Barbara! More

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Buying a new car Our recent experience with Ted Astarita and Premier Subaru was OUTSTANDING. Ted exemplifies what a remarkably superb salesman should be. He is patie Our recent experience with Ted Astarita and Premier Subaru was OUTSTANDING. Ted exemplifies what a remarkably superb salesman should be. He is patient, personal, honest and very knowledgeable about the product. He made us comfortable and made the decision to buy easy. All of the people we had contact with Rich, Rita, and Rodney were polite and professional. Greg and I look forward to a long and rewarding relationship with both Premier Subaru and Kia. Premier Subaru- Kia are without question the best Subaru-Kia dealer in all of the surrounding area. The service offered after you buy is THE BEST. Thank you to all. Cristy Lied More

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Great Dealership - new or used I have purchased 2 new cars at this dealership in the past and sought a used car this time. The experience proved to be just as positive the third ti I have purchased 2 new cars at this dealership in the past and sought a used car this time. The experience proved to be just as positive the third time around. Mark S. was courteous and professional. My 8 year old even enjoyed the experience and came away with a very positive impression. Premier is a well-run business where no one will coerce you into a poor decision. I did not expect to trade in a vehicle, but was treated fairly when holding firm on my old car's value. I had researched the particular model that I ended up purchasing for several months and found Premier's pricing to be very fair. Similar models offered for sale by owners within a 200 mile radius were (very) slightly more affordable, but did not come with the assurances that Premier offers. Ultimately, you will come away from the experience feeling confident in the product and pricing. Mark even responded promptly to an inquiry about the vehicle and supplied the requested information a few days after purchase. It should be noted that the Service department is very well run, in sharp contrast to many dealerships. Gary and his crew (Roxanne in particular) are excellent communicators regarding your service needs, which goes a long way in ensuring that your car stays on the road for 100k+ miles. More

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Brilliant! This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient as it is at Premier Subaru. Both Adam and Rodney were highly professional and made leasing the new Legacy a true joy! More

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Engaging (Not High Pressure) Salesmanship I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick to understand what kind of deal I was looking for. He was persistent but not unreasonably so. I had frankly intended to go to multiple dealers, but to my surprise decided to focus on this dealership and find the right car there. Rodney was efficient and explained the various warranty options without resorting to high pressure tactics. Overall, I found the experience very positive. I am also very pleased with the Outback that I purchased. I have a sense of confidence about the quality and features. More

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A Really Good Experience We found ourselves in the position of needing two Vehicles, to replace ones that were way overdue. Stopping at Premier Subaru in Branford, we were int We found ourselves in the position of needing two Vehicles, to replace ones that were way overdue. Stopping at Premier Subaru in Branford, we were introduced to Helena O'Connell who made what could have been like a trip to the Dentist into something entirely different. Helena showed us how we could purchase a 2014 Legacy and a 2011 Forester essentially within our budget and meeting all our needs. She is friendly, professional and took the time to answer all our questions in detail. We were then introduced to Rodney Pomerleau who helped us to make the financial decisions necessary to get us started. Rodney is truly a pleasure to work with. When it came time to pick up the vehicles, both Helena and Rodney made the whole process as easy as possible. Rodney is to be commended for the way in which he gives you the confidence that you have been treated fairly and professionally. When we had a glitch with emissions on Forester, Helen took care of the problem and actually delivered the Forester to our House the following Morning. Overall, Helen and Rodney took care of all the details associated with financing, Insurance and Registration and left us thoroughly satisfied. Thank You!!!!!! More

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very relaxing Needed a new car and found the people at Premier Subaru easy to work with. They listened as I asked questions and took the time to give me thorough a Needed a new car and found the people at Premier Subaru easy to work with. They listened as I asked questions and took the time to give me thorough answers. As I waited for the delivery of the car Danny kept me informed as to the progress of the order. After delivery Danny carefully explained how to work all the controls and assured me that I could return at any time to go over these instructions again. Last stop was with Rodney and he went over every piece of paper that I was signing and explained each. Overall experience excellent. apaul More

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Fantastic experience at Premier Subaru Branford My experience with Premier Subaru was excellent. Herman was my sales associate and I found him to be professional, courteous, knowledgeable and friend My experience with Premier Subaru was excellent. Herman was my sales associate and I found him to be professional, courteous, knowledgeable and friendly. He went out of his way to make my car buying experience a great one. I have to say everyone from Herman to Will Petrillo and Rodney Pomerleau were fantastic. I have only heard good things about Premier and that's one of the reasons I decided to buy my Subaru from them, and I was not disappointed. The service and attention to detail were right on point , and I would not hesitate to tell my friends and family that if they are interested in buying a car this is where you what to be. . Thank you all for a great car buying experience!!!!! More

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