Rodney Pomerleau | Page 61

New Car Purchase It was a very pleasant experience. Everyone I dealt with was extremely courteous and helpful especially my sale rep Adam. Adam helped us through the c It was a very pleasant experience. Everyone I dealt with was extremely courteous and helpful especially my sale rep Adam. Adam helped us through the car buying experience with ease. We recommend this dealership to everyone. More

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Buying Experience Everyone we dealt with was courteous, professional and knowledgeable in his field. No one was high pressure or intimidating, which made for a very com Everyone we dealt with was courteous, professional and knowledgeable in his field. No one was high pressure or intimidating, which made for a very comfortable buying experience. I would certainly buy from Premier Subaru again. More

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Buying Experience was Short and Sweet, Like it Should Be! I enjoyed working with John, Richard, and Rodney to help make the car buying process simple, efficient and collaborative. They listened to my needs an I enjoyed working with John, Richard, and Rodney to help make the car buying process simple, efficient and collaborative. They listened to my needs and expectations and we came up with a solution that fits by budget first and foremost. Now I have a reliable car that is fun to drive all season long. The entire process starting from the initial visit to the dealership to check out the car and to finalizing the details, only took 1 week to complete. Couldn't be happier as I don't like to play games and like to get down to business. Now all my friends will have a place to go with a team that I can recommend. More

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Thank You Premier Subaru! My experience at Premier Subaru was outstanding! From the time I first stepped onto the lot, to the time I drove away in my new Forester, I felt at-ea My experience at Premier Subaru was outstanding! From the time I first stepped onto the lot, to the time I drove away in my new Forester, I felt at-ease with the quality and professionalism of this dealership. Michael Corthell and Rich Johnson are an amazing team! They went above and beyond to answer my every question and work with my needs. Thank guys for your patience and with helping me find the right vehicle. Best Wishes! More

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Premier Subaru The dealership was a customer friendly place to purchase our new car. Ted Astarita was great to work with, very professional. Would recommend to som The dealership was a customer friendly place to purchase our new car. Ted Astarita was great to work with, very professional. Would recommend to someone looking for a new Subaru. More

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Awesome vehicle from an awesome dealership The entire process of purchasing my new 2014 Subaru XV Crosstrek was made easy with the help of Herman Winston. He was very knowledgeable about the v The entire process of purchasing my new 2014 Subaru XV Crosstrek was made easy with the help of Herman Winston. He was very knowledgeable about the vehicle and the brand. The rest of the staff that I dealt with were friendly and eager to help, especially Rodney Pomerleau in dealing with all the paperwork.. I almost walked away at first because the vehicle I originally wanted wasn't available and needed to be ordered. Not wanting to wait, it was Herman's guidance and advice that led me to purchase the car I did. I don't regret that decision one bit. I couldn't be happier with the new Crosstrek and won't hesitate to recommend Premier Subaru to others. More

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Listen and look carefully The car I traveled a long distance to see and drive was not as it was advertised or as it was described on the phone by the salesperson. It did not ha The car I traveled a long distance to see and drive was not as it was advertised or as it was described on the phone by the salesperson. It did not have a sunroof as advertised (that was blamed on the "marketing" company) and as I was told on the phone that it did. It was not "pristine" as stated on the phone. It leaked air conditioning fluid and had a warning light flashing "AWD" on the dash. There were no floor mats at all nor a cargo cover in the rear of the Outback wagon. A fender panel was slightly separating from the main body panel. The interior was so so and the driving performance was unimpressive. I did not buy the car. They did show me a similar Outback wagon of the same year with more miles which was a much better car, offered me a reasonable trade in value on my old Forester, and I signed a purchase agreement on that car that night though I did not pick it up until five days later because I was arranging my own financing.The morning after I took it home, I got a good look at the inside and outside of the car that they had "cleaned" before they handed me the keys. All of the windows were filthy, the dash did not even look wiped off. The nooks and crannies had lots of dirt in them and the floors had grit left in the carpets. It did have shiny stuff on the tires, as if that were a priority. The two people we dealt with did not show as much concern for the "buyer" as they did for the "dealer". I would have expected such treatment from a side street used car dealer and not a large volume new car dealer. Buying a new car there went well for my sister-in-law and she has no complaints. Buying used at Premier was not pleasant. More

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Best Car Buying Experience Ever! From start to finish Premier Subaru's team was simply awesome! John was so patient and attentive as we browsed and test drove seemingly all day. We From start to finish Premier Subaru's team was simply awesome! John was so patient and attentive as we browsed and test drove seemingly all day. We actually had fun buying a car...who knew?! Premier created life long customers of us. Thank you all for making our experience the best we've ever had! More

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Mark Stewart was very attentive to our needs and patient/ Mark was an excellent sales person as we are both over 75 and this was a very traumatic experience - to buy our last car. Our daughter was with us to Mark was an excellent sales person as we are both over 75 and this was a very traumatic experience - to buy our last car. Our daughter was with us to begin with and Mark understood exactly what we wanted and where we were coming from. He assured us of all the positive aspects of the Subaru - long life with little maintenance . The test drive was very helpful and met our needs and it was a very positive event. Then he turned us over to Rodney to look at our papers - Rodney reprimanded Mark in front of us for not stapling certain papers together which I thought was totally inapproprate. Then when we returned we met Jeff who didn't seem to hear at all what we were saying that we didn't want a lot of add ons - he just kept going and wasn't listening. I understand this is his job to present all these options to us but it seems we should have had an option to say "no thanks" and be done. After hearing all the positive things about Subaru , then after we left Jeff's office we were bewildered by the host of things that will go wrong and we had better be ready. It was not a positive experience. Thankfully Mark came and explained the workings of the car to us and saw us off but we were totally exhausted after spending 2 hours when we thought it was only to come back - sign the insurance which I had arranged with Ahsley by phone - and drive off in our car. More

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Very Satisfied I dread car shopping with the pushy sales people and fast talking try to pull one over on you attitudes. But this was the smoothest, most pleasant ca I dread car shopping with the pushy sales people and fast talking try to pull one over on you attitudes. But this was the smoothest, most pleasant car deal I have EVER experienced. Herman listened and gave us exactly what we wanted. He was amazingly helpful and really took the time necessary to answer all our questions. I have already encouraged a friend looking for a car to go see Herman. More

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