Rodrigo Venegas | Page 19

STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First Issue- I brought my vehicle here for service for an engine light on my dashboard that stated. STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First Issue- I brought my vehicle here for service for an engine light on my dashboard that stated. Vehicle misfire malfunction on my 2017 A4. My service advisor stated my vehicle was fixed, and they were placed. An engine coils. Exactly 6 days later. The same issue happens again. I take my vehicle back. To the dealership. And they stated they are going to replace the other three engine coils (as goodwill) Because my warranty just expired. Approximately. A week in three days later. My vehicle's in there again. For the same thing. They now stated. It is spark plugs. That I now must pay for out of pocket. This dealership is incompetent. On fixing any vehicles. They do not know what they're doing. They are playing a guessing game, hoping the customer will not notice or file a complaint. STAY FAR AWAY FROM HERE Second issue- Audi of coral springs Service advisor, Service director and General manager knowingly allowed other service advisors and technicians to falsify Repair orders, so customers must pay more. Service technician Andy Powell falsified Vehicle inspection form on September 1, 2021, Service technician Justin falsified Vehicle inspection form on September 22, 2021, my vehicle inspection form from other dealerships right after that shows items require further attention. Third Issue- I had someone else take my vehicle in for service prior to theses issue but once I started taken my vehicle in I was treat it differently , for almost two years I been receiving a loaner vehicle from this location and a little after a month of the service staff seen me they then decided to tell me I needed to bring back the loaner and show proof that my vehicle belongs to me with a copy of the registration. They clam AUDI USA needed to verify the car belongs to me. Which was a lie because no corporate office. Going to ask you for a copy of your registration. Furthermore, I spoke to three different Audi dealerships. In South Florida. And they all told me. That is invalid No dealership is going to ask you for a copy of your registration to make sure that the vehicle belongs to you Before anything is paid for when other dealer and auction bring in a car for service before they sell it the car in not registered to anyone. Fourth Issue- I spoke to the general sales manager, Brandon Reference to the issues I've been having With Service, and he stated they it is the customer fault for not having the service advisor properly document the repair order Even though the service advisor knows we had a conversation about the issues. On my vehicle and he stated they didn't have any loaners at the time so Brandon said it the customer fault and I should have MADE my service advisor write don’t in detail the reason why I was unable to being my car in. Audi of coral springs goes completely against Audi core values, No Integrity, No Respect. Please stay Far away from this location. Am not the only one with this issue you can see more ratings at dealerrater.com. More

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My first review because it’s worth my time to let people know to Stay FAR away!!!!!!!! They will lie and pretend you need replacement parts, provide you with an insane invoice for parts and labor when NOTHI know to Stay FAR away!!!!!!!! They will lie and pretend you need replacement parts, provide you with an insane invoice for parts and labor when NOTHING is wrong with the parts. Dropped my car off believed their story and paid for labor and parts , 4 months later I have same issue. They said I needed all new parts and labor and blamed it on outdoor elements LOL. Guys, outdoor elements in south Florida ..they must think all women are stupid and easy to trick.. fool me once Audi Coral Springs but second time for same issue..ya right! Rodrigo comes off nice but he is a fraud and the others above him are worst. Steve Mayer is a snake, I used to deal with him years before I moved to Rodrigo. Then on top, the biggest snake is Mr. Luan Nuriu aka Storyteller and liar,no customer service just repeats his lies like a robot. After a few CYA emails , Got my car back and guess what… LOL the parts that needed replacement again seem to work . Took my car to another Audi dealership same week, Service person said, parts are fine and that he just needed to seal and tighten an area Coral Springs seemed to seal. I would have ended up paying thousands of dollars when they lied 🤥 about needed to replace parts. FRAUDS! More

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Anthony was excellent throughout the entire process of purchasing my leased vehicle. He was professional, knowledgeable and available. I appreciated his attention to detail and the many years of experienc purchasing my leased vehicle. He was professional, knowledgeable and available. I appreciated his attention to detail and the many years of experience he brought to the table. More

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2nd Audi at ACS. Great concierge level service. Anthony made the entire process so easy. All I had to do was call, email my Commercial Credit App, and a few other typical documents and he took car Anthony made the entire process so easy. All I had to do was call, email my Commercial Credit App, and a few other typical documents and he took care of the rest. Did my shopping online. He knew what I wanted. He delivered the car personally and drove away with the old one. Doesn't get any easier than that. I am very happy that I remained with Audi Coral Springs! Thank you Anthony!! More

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It was a pleasure working with Anthony and Coconut Creek Audi. Anthony was professional and transparent. Everything we discussed related to the car was delivered, without any issues. We will refer others Audi. Anthony was professional and transparent. Everything we discussed related to the car was delivered, without any issues. We will refer others and definitely return to the dealership. Thank you Anthony for delivering the car to the house. Be well and safe . Steve and Marcy. More

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I had a very pleasurable experience with Audi of Coral Springs. I purchased a 2020 A3 from Anthony Segreto. I was treated like family by Anthony and the entire Audi staff. A++ Experience!! Ty! Springs. I purchased a 2020 A3 from Anthony Segreto. I was treated like family by Anthony and the entire Audi staff. A++ Experience!! Ty! More

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Excellent dealership and friendly staff. The best in South Florida. If you own an Audi this is the place to go. Hazle free finance department, and Rodrigo in service, is the best, always there for me!!! South Florida. If you own an Audi this is the place to go. Hazle free finance department, and Rodrigo in service, is the best, always there for me!!! Highly appreciated More

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Anthony the best! Anthony was truly knowledgeable, experience, polite, good vibe and great human being to deal with! in few words if you're in need to purchase or lea Anthony was truly knowledgeable, experience, polite, good vibe and great human being to deal with! in few words if you're in need to purchase or leasse an Audi vehicle Anthony is your guy. My husband & I purchased the Q5 & A7 at the same time... the process was fast and smooth. I totally recommend Anthony and his team. More

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Best Audi Dealership I have been buying from Audi Coral Springs since 2007 and have purchased roughly 8 cars from Brett and company. This last sale Anthony was amazing wit I have been buying from Audi Coral Springs since 2007 and have purchased roughly 8 cars from Brett and company. This last sale Anthony was amazing with his customer service, explanation of the car etc. I highly recommend your next purchase of an Audi be from Anthony, Brett and Coral Springs Audi. More

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The greatest team! ACS has the best team! They really make you feel confortable and helped while enjoying the purchase’s process. Thank you, specially to Aryeh and Anth ACS has the best team! They really make you feel confortable and helped while enjoying the purchase’s process. Thank you, specially to Aryeh and Anthony. More

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