
Roger Brackett
Express Lube Advisor
Gastonia Chrysler Dodge Jeep RAM
2339 E Franklin Blvd
Gastonia, NC 28054
13 Reviews of Roger Brackett
October 15, 2020
"Bought a 2020 Jeep Wrangler, a couple months later bought..."
- dodgecowboy1Bought a 2020 Jeep Wrangler, a couple months later bought a 2020 Jeep Cherokee from Gerald as well, I always by no cars from Gearld, and always will.
Read MoreOther Employees Tagged: Lee Hyde, Rebecca Fox, Theresa Wengel, Gerald Morrison, Micca Fink
August 05, 2019
"Quick and easy"
- jason321I have purchased many cars from this location. I have always had the best process. Time was quick and easy. Worked with the best options that was better for me. Carlos and James was on point with explaining everything.
Read MoreOther Employees Tagged: Jeremiah Bradshaw, Jay Rappaport, Carlos Ratto, James McElroy
April 03, 2019
"Exceeded my expectations"
- DebraBBFour years after buying a new vehicle this dealership is still keeping all the promises it made when I bought the car. I met Roger in the service department and he worked with me to get my car back on the road quickly. Roger was understanding, friendly and professional. He alleviated the anxiety I had and I felt totally comfortable that everything was going to be just as he promised. It was!! I am so glad I chose the Gastonia Dodge dealership. And I am SO glad they have Roger.
Read MoreMarch 20, 2019
"Excellent service department"
- Tim McGheeI've been in for service several times and each time has been a pleasant, seamless experience. They greet you right away and tell you about how long the wait will be. Once, I needed a loaner and it was ready as soon as I pulled into service. Gary and Roger are great service advisors and knowledgeable. I would recommend.
Read MoreOther Employees Tagged: Gary Holder
March 20, 2019
"Organized, Fast, Competent Recall Service"
- Ken OI had a recall on my 2015 Jeep Wrangler for the airbags. Gastonia CDJR ordered the parts and contacted me to make an appointment. The appointment was for the next day and they got right to work and corrected the recall. Roger Brackett was my service contact. He was prompt, kind, knowledgeable, and very efficient. Thanks for the service.
Read MoreJanuary 16, 2019
"Great experience start to finish"
- JoesChargerWe were at the dealership for service on our 1997 Dodge Ram pickup today (1-15-19). While waiting, we started to look at the cars and saw a Dodge Charger that we liked. Brad Smith spoke to us about the car and it’s features. He was informative, but not pushy. He offered to take us for a test drive. We declined but decided to go back this afternoon. The rest is history. Brad helped us through the paperwork which went surprisingly fast. Our final step was with James McElroy, Finance Manager. He was friendly, explained every step and truly cared that we received good service. This wasn’t our first interaction with Jim. After our move to North Carolina, our Connecticut vehicle titles were misplaced. We needed to replace them before registering our vehicles. We needed help with the 1997 Dodge Ram pickup. He took the time to make some calls and get us the information we needed. He went above and beyond and we appreciated his help. He were happy to see him again today. Thank you, Jim and Brad.
Read MoreOther Employees Tagged: Brad Smith, James McElroy