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Roger Droukas
Roger Droukas | Page 34
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
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548 Reviews of Roger Droukas
December 19, 2019
Another great experience! The staff at Heiser Toyota are not only top professionals, they truly care about their customers! From being welcomed in the service department and us The staff at Heiser Toyota are not only top professionals, they truly care about their customers! From being welcomed in the service department and ushered into the comfortable seat and coffee area to finding two people to help me with unrelated questions to once again not being pushy or giving me a laundry list of things that had to be fixed immediately, it's a unique and positive experience every time! Cannot remember the service man"s name but he was wonderful..explained everything clearly! More
by bunnyraasch
Verified CustomerOther Employees Tagged: Shahat Mohamed
December 18, 2019
Great experience!! Great service. Roger was helpful and a pleasure to work with. The gentleman that did the closing was really nice and explained everything and answere Great service. Roger was helpful and a pleasure to work with. The gentleman that did the closing was really nice and explained everything and answered all our questions. More
by Ckanehl
Other Employees Tagged: Shahat Mohamed
December 11, 2019
Professional people , good service Good price , and great dealer experience. Everything went smooth . Braian was great I highly recommend this company . The tour of explaining the car Good price , and great dealer experience. Everything went smooth . Braian was great I highly recommend this company . The tour of explaining the car functions was good , but I think I need more to understand all the car functions . Thank you More
by Kherat
Other Employees Tagged: Pat Pomeranz , Brian Drewek
December 05, 2019
Heiser vehicle lease - Toyota Rav 4 (2019) This is my 4th leased vehicle from Heiser, at least two and possibly three of those times was with Roger Droukas as the salesperson. I have never had This is my 4th leased vehicle from Heiser, at least two and possibly three of those times was with Roger Droukas as the salesperson. I have never had a bad experience with anyone at Heiser. Roger was very helpful in answering any and all questions. All aspects of the leasing experience were professional, polite and pleasant. More
by GJSTELTER
Other Employees Tagged: Shahat Mohamed
December 04, 2019
A painless process for someone who hates car shopping Amazingly fast - took my trade-in, set up financing and got me out the door with my new car in just a 2 hours so I could make my flight for the Thanks Amazingly fast - took my trade-in, set up financing and got me out the door with my new car in just a 2 hours so I could make my flight for the Thanksgiving holiday. Roger is easy to work with —this is my 4th vehicle purchased from Roger Droukas. More
by E.J.NELSON
Other Employees Tagged: Shahat Mohamed
November 22, 2019
ROCK N ROLL MACHINE I guarantee you will recommend Roger and this dealership to your family and friends. With 20 years of experience Roger is a Rock N Roll Machine. I guarantee you will recommend Roger and this dealership to your family and friends. With 20 years of experience Roger is a Rock N Roll Machine. More
by GOINGTOINDY
November 19, 2019
Little to no feedback, no follow up I had some basic questions about my brand new hybrid dropping 13 miles per gallon - the texhnition said there were no alerts but they didn’t really an I had some basic questions about my brand new hybrid dropping 13 miles per gallon - the texhnition said there were no alerts but they didn’t really answer my concerns. I’ve never owned a hybrid before and I am concerned about how it is running. When I had a phone survey and reported that - I was given a follow up call and told to speak with roger droukas? I left a voicemail but he never returned my call. The service manager who helped me hadn’t set up his voicemail and I could never catch him. After waiting several days, . I went to Andrew Toyota and they figured it out - called Toyota, and got some specific feedback. More
by SARAH
November 16, 2019
Outstanding Purchase Experience The Heiser Team did an excellent job with our recent 4Runner purchase. Competitive pricing, professional assistance and a positive experience bring us The Heiser Team did an excellent job with our recent 4Runner purchase. Competitive pricing, professional assistance and a positive experience bring us back to Heiser. Roger Droukas was diligent in his efforts to find us the exact vehicle and have it ready for us when we arrived at the dealership. Arriving at the dealership in a snowstorm, James Hicks 111 was, once again, there to assist in the turn around with our vehicle trade. Thanks to Goren Filipovic for his assistance with the purchase documents. We have been very pleased with every vehicle purchase from Heiser Toyota. Keep up the great work. More
by ROBBINSML53
Other Employees Tagged: Pat Pomeranz, James Hicks III , Goren Filipovic
November 15, 2019
Overall good Have had all service on my2014 Sienna done at Heiser done properly and quickly as I wait for vehicle to be serviced they move it right along. Have had all service on my2014 Sienna done at Heiser done properly and quickly as I wait for vehicle to be serviced they move it right along. More
by GAULOUSE
Other Employees Tagged: Shahat Mohamed
November 13, 2019
10,000 Mile "checkup." Each and every experience with Heiser Toyota, sales and service has been top-notch. Kudos to all I have had contact with. Roger is a sales rep I have Each and every experience with Heiser Toyota, sales and service has been top-notch. Kudos to all I have had contact with. Roger is a sales rep I have recommended to others. My sister is also a Heiser customer and tells me she has the same excellent experiences. More
by LC
Other Employees Tagged: Chue Lee
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