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Roger Droukas
Roger Droukas | Page 35
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
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548 Reviews of Roger Droukas
November 11, 2019
Great car buying experience Great straightforward car buying experience, Team was very knowledgeable of products and was able to demonstrate key features. Very professional and Great straightforward car buying experience, Team was very knowledgeable of products and was able to demonstrate key features. Very professional and friendly team who made the purchase process simple. More
by ROCKYSOPER1
Verified CustomerOther Employees Tagged: Shahat Mohamed
November 07, 2019
Love Heiser Best waiting room And amenities. Friendly staff who always greet me when I arrive. Having worked in the auto Industry before and knowing the hours Best waiting room And amenities. Friendly staff who always greet me when I arrive. Having worked in the auto Industry before and knowing the hours folks put in, I wouldn’t blame them if they were tired or off sometimes. The service staff are not pushy with sales which I appreciate, I’m not going in for an oil change to feel pressured about other items. Frankly I wouldn’t go anywhere else to buy or for service. M family is on car #3 from heiser Toyota and we will remain customers as long as the service and comfort at heiser stay in place. We only buy from Roger. He’s friendly, personable, and easy to work with. More
by KEVIN.GALEZEWSKI
Other Employees Tagged: Dana Schilz
November 06, 2019
Routine Maintenance I took my Prius in for its routine maintenance and at the same time to have an annoying situation checked out if possible. Both Bob and Roger were I took my Prius in for its routine maintenance and at the same time to have an annoying situation checked out if possible. Both Bob and Roger were able to figure out what was causing the problem by working together and being able to duplicate so that they were able to find the "fix" for it--which was a very simple one and only affecting the navigation system itself. I feel confident that should it happen again, it is nothing major and I can bring it back and they will continue to work to find whatever else might be causing it. More
by MJP39
Other Employees Tagged: Bob Arciszewski
November 05, 2019
I actually enjoyed buying my car Roger made it such a pleasant experience. It was actually fun! He was very knowledgeable, answered all our questions and most of all, was honest wit Roger made it such a pleasant experience. It was actually fun! He was very knowledgeable, answered all our questions and most of all, was honest with us. More
by onehappylady
November 01, 2019
Smooth and easy experience Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and he Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and helpful throughout my experience! More
by OBRIEN.AMY73
Other Employees Tagged: Shahat Mohamed
October 29, 2019
Roger Droukas has been my Toyota sales representative for many years, and he never lets me down. He just helped us get a new Camry and my wife just loves it. There are many choices in terms of Toyota deale many years, and he never lets me down. He just helped us get a new Camry and my wife just loves it. There are many choices in terms of Toyota dealerships in my area, but with the relationship that I have with Roger and GM Pat Pomeranz, I will be a Heiser customer for life. Roger’s energetic and positive attitude amazes me. More
by Jake1998
October 29, 2019
Purchase of new 2019 Avalon Limited Had a very good purchase experience. Roger and Shahat were excellent. Roger and Shahat explained all the details of my lease and your dealership gave Had a very good purchase experience. Roger and Shahat were excellent. Roger and Shahat explained all the details of my lease and your dealership gave me a very fair price. Thank you. More
by KEN.WODTKE
Other Employees Tagged: Shahat Mohamed
October 27, 2019
New purchase Excellent! From discussions, to pricing, to contract and to the purchase-excellent experience! I worked with Rodger Droukas and Shahat Mohamed at Heis Excellent! From discussions, to pricing, to contract and to the purchase-excellent experience! I worked with Rodger Droukas and Shahat Mohamed at Heiser Toyota. All of our communication was via phone, text or email until day of signing. It all was smooth and painless. Thank you Rodger! More
by Laurie Demro
Other Employees Tagged: Shahat Mohamed
October 27, 2019
HeiserToyota All of the salespersons were great whenever we stopped in. Roger helped us with our final decision -a purchase of a 2016 Prius! I am very happy with t All of the salespersons were great whenever we stopped in. Roger helped us with our final decision -a purchase of a 2016 Prius! I am very happy with the car. It gets great gas mileage, it’s sporty and I love riding/driving it. More
by AKALETA101
Other Employees Tagged: Shahat Mohamed
October 20, 2019
Start toFinish The buying process was crazy long over 3 months but from start to finish Roger Droukas and the Heiser team kept us up to date on my Supra.When she fin The buying process was crazy long over 3 months but from start to finish Roger Droukas and the Heiser team kept us up to date on my Supra.When she finally arrived we were greeted with excitement from not just Roger but a handful of there sales team.Thank you ever so much best! More
by Joe C
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