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Roger Droukas
Roger Droukas | Page 43
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
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548 Reviews of Roger Droukas
February 22, 2019
New car purchase Bought a 2019 higlhlander. Roger and the team were easy to deal with, and the purchase fast and easy. I would biy from Roger and Heiser Toyota again Bought a 2019 higlhlander. Roger and the team were easy to deal with, and the purchase fast and easy. I would biy from Roger and Heiser Toyota again. More
by Lexmarke238
Other Employees Tagged: Mitch
February 21, 2019
My Shiny New Rav 4 The car I was driving was 14 years old, so it was definitely time for a new car. We did a lot of homework and test drove our top choices. The Rav 4 wa The car I was driving was 14 years old, so it was definitely time for a new car. We did a lot of homework and test drove our top choices. The Rav 4 was my top pick for sure, I love the safety features, the ride and the look/feel of the interior. Roger was super helpful answering all of our questions and helped to find the car that fit all of our needs, even in the color I wanted. Thank you for making this process enjoyable and stress free! More
by lauren323
Other Employees Tagged: Shahat Mohamed
February 21, 2019
Roger and Toyota are great We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team were great to work with and made the experience very enjoyable. Everyone was very upfront and answered all our questions. I love the car! More
by ross31
Other Employees Tagged: Shahat Mohamed , There was a very nice manager who I thought was Jessica.
February 21, 2019
Top Notch Outstanding customer service. Got the job done in a timely manner. I highly recommend getting Heiser service if you have a Toyota. Great working peopl Outstanding customer service. Got the job done in a timely manner. I highly recommend getting Heiser service if you have a Toyota. Great working people there. More
by Zeebo
Verified CustomerOther Employees Tagged: Chue Lee
February 14, 2019
Toyota Sienna I had a great experience. Trevor knew I was doing my homework and shopping for the best deal and everyone at Heiser did what was necessary to eventua I had a great experience. Trevor knew I was doing my homework and shopping for the best deal and everyone at Heiser did what was necessary to eventually become my best deal. Several other dealerships seemed to get turned off when they figured out I was shopping around for the best deal - Heiser didn’t seem to hold it against me. Even when we got hung up on my trade-in, they kept their word and agreed to my asking price; all while never turning the conversation negative. I’m sure a lot of shoppers say they’re “serious buyers” when in reality they’re just kicking the tires, but Heiser always treated me as if they believed I truly would be buying a new van in a matter of days (which eventually turned out to be true, obviously). That benefit of the doubt was actually pretty rare in my search, and ultimately is a main reason why I gave Heiser every opportunity to be my best price, as they eventually were. Thanks! Brent MacDonald P.S. Roger was awesome, as well. Sometimes the “kill them with kindness” technique can come across a little fake, but Roger seemed very sincere and is an all-around great sales consultant and nice guy. More
by BRENTUWALUM
Other Employees Tagged: Shahat Mohamed
February 08, 2019
Recall All was handled as described. No complaints. Waiting area is enjoyable and well stocked for the customers comfort. I've always been satisfied with my All was handled as described. No complaints. Waiting area is enjoyable and well stocked for the customers comfort. I've always been satisfied with my service experience.Thank You More
by MTREWULF
January 14, 2019
Everything about this dealership is top notch Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. I always say ,” anyone can sell you a car, the true test is if something is wrong, how good is the service?” They are good! More
by CGROSKLAUS
Other Employees Tagged: I’m not sure which of your mechanics have worked on various cars I have purchase over the years, but I would give them all kudos!
January 14, 2019
great service everyone is always helpful and friendly prompt service. Made an appointment got taken as soon as I got there and I was out of there in no time everyone is always helpful and friendly prompt service. Made an appointment got taken as soon as I got there and I was out of there in no time More
by TICHS4
January 14, 2019
New vehicle Bought new truck at Heiser. Worked with Roger Transaction was very efficient and easy. Would recommend to anyone looking for a Toyota My dad bo Bought new truck at Heiser. Worked with Roger Transaction was very efficient and easy. Would recommend to anyone looking for a Toyota My dad bought a vehicle from Roger and had a very similar experience Roger/Heiser best competion price wise by hundreds of dollars More
by M
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