Roger Droukas | Page 45
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
Write a Review548 Reviews of Roger Droukas
October 19, 2018
Best car buying experience yet This is my second car at Heiser (first time was also great). I have done a number of car deals at other dealers in the past and what I appreciated th This is my second car at Heiser (first time was also great). I have done a number of car deals at other dealers in the past and what I appreciated the most working with Heiser is they gave me no pressure to buy anything more than I asked for. I went in and met Rodger, gave me a test drive and asked if I had any questions but knew I was on a time crunch that night to get home and didn't pester me with anything more than I needed to know and emailed me a price that night. During the deal, if I said I wasn't interested in a service or option, I wasn't asked a second time or given a guilt trip for not doing it. They did a good job of trying to educate me as the buyer to what services they were offering though without being pushy about it. Overall A+ for just being easy to work with and respecting my decisions! Also, I find their service department to be the same which is refreshing. More
September 29, 2018
New car I am really happy with Roger he’s really cooperative and good with customers I bought two new cars from him it was a great experience dealing with him I am really happy with Roger he’s really cooperative and good with customers I bought two new cars from him it was a great experience dealing with him and I’m recommending him to my friends! More
September 29, 2018
Lifetime Customer Another excellent experience...I just recently bought my 8th vehicle from Roger at HEISER and couldn't be happier. Roger is a great salesman that is v Another excellent experience...I just recently bought my 8th vehicle from Roger at HEISER and couldn't be happier. Roger is a great salesman that is very knowledable about his products and makes the car buying experience enjoyable and hassle free. Some of the many reasons I have continued to purchase my vehicles from Roger at HEISER since 1997. I would recommend anyone looking for a TOYOTA or a used vehicle to visit Roger at HEISER. More
September 23, 2018
Professional Good customer service, the front end staff was welcoming. Going through the purchase process was quick and painless. We will be back for our next purc Good customer service, the front end staff was welcoming. Going through the purchase process was quick and painless. We will be back for our next purchase. More
September 21, 2018
Roger was outstanding Roger exceeded all expectations on delivering a quality product and knowledge of all the "bells and whistles". Buying a new vehicle can be a hassle; Roger exceeded all expectations on delivering a quality product and knowledge of all the "bells and whistles". Buying a new vehicle can be a hassle; not with Roger and your great staff More
Other Employees Tagged: Shahat Mohamed , Brian Drewek
September 18, 2018
Roger is EXCELLENT as always! Roger was extremely helpful in getting us set up with a new lease. He answered any questions we threw at him, and if he didn't know, he would find it. Roger was extremely helpful in getting us set up with a new lease. He answered any questions we threw at him, and if he didn't know, he would find it. More
September 17, 2018
Friendly helpful service I was most pleased with the service and treatment I received at Heiser Toyota. I never felt pressured to buy and was treated with respect and courtes I was most pleased with the service and treatment I received at Heiser Toyota. I never felt pressured to buy and was treated with respect and courtesy the entire way throigh the process My salesman Roger was extremely helpful and knowledgeable and spent extra time with me to make sure I understood everything about the process the sale and the car. He even spent time helping me after the sale was over and done with and has continued to go out of his way to help me during my first month of ownership. More
September 11, 2018
Thankyou Roger! I love my new corolla IM Roger was very helpful and very friendly like always! I appreciate how he goes above and beyond for his clients. I would recommend anyone looking for Roger was very helpful and very friendly like always! I appreciate how he goes above and beyond for his clients. I would recommend anyone looking for a car to go see Roger. More
August 08, 2018
Very informative and quite knowledgeable Right as I walked in the dealership I was approached right away with help and answers to get me more in depth with the type of car I was looking at. G Right as I walked in the dealership I was approached right away with help and answers to get me more in depth with the type of car I was looking at. Gave me a run down about the car and showed me how to use all accessories. Very impressed with how friendly everyone was and easy to talk to. I’m satisfied on their effort to help me understand everything I needed to know before I purchased the car. More
Other Employees Tagged: Shahat Mohamed
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