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Roger Esparaza
Roger Esparaza | Page 2
Service Advisor
Hawk Chrysler Dodge Jeep Ram
7901 Roosevelt Rd
Forest Park, IL 60130
26 Reviews
26 Reviews
Write a ReviewDealership Experience
7 yrs, 5 mos
Languages Spoken
English
Spanish
26 Reviews of Roger Esparaza
June 20, 2024
Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick up my vehicle it still took an hour for them to pull it out from the service department. Absolutely worst experience at a Mopar dealership ever. Highly Won’t Recommend More
by Tiny23
Other Employees Tagged: Jorge Nava, Danny Reyes, AnnMarie Sedlack, Javier Roman , Alicia Mccall, Brandon Sweeney
April 11, 2024
Very professional polite and considerate. Keep u informed updated with the progress and quick and fast service! Wont go anywhere else but Hawk Jeep Chrysler Dodge in forest park. Keep u informed updated with the progress and quick and fast service! Wont go anywhere else but Hawk Jeep Chrysler Dodge in forest park. More
by Patblaw357
Other Employees Tagged: Jorge Nava, Danny Reyes
February 21, 2024
Great customer service very satisfied with cost. My problems were fixed in a timely manner My problems were fixed in a timely manner More
by dwilliams1014
Other Employees Tagged: Jorge Nava, Danny Reyes, AnnMarie Sedlack, Gary Hall , Heather Garcia, Mike Jannotta, Steve Klimara, Brandon Sweeney
February 19, 2024
Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was still happy with it! Thank you! More
by mistac123
Other Employees Tagged: Jim Kinney, Denis Healy, Jorge Nava, Danny Reyes, AnnMarie Sedlack , Mike Jannotta, Steve Klimara, Jerry McWilliams, Brandon Sweeney, Francisco Rangel
January 19, 2024
Great customer service, very well trained aur to mechanics and technicians . There’s always a follow up call from the service department to make sure that everything was smooth . mechanics and technicians . There’s always a follow up call from the service department to make sure that everything was smooth . More
by CJ. Dragomir
Other Employees Tagged: Gary Hall
January 10, 2024
I called ahead to see if they had the part my usual dealer didn't have available. They said they did, but the parts guy was wrong and when I showed up for my appointment, they discovered they did not h dealer didn't have available. They said they did, but the parts guy was wrong and when I showed up for my appointment, they discovered they did not have the right part. They did let me know right away, ordered the right part from another source and had me come back the next morning first thing so I would not have to wait for hours. Part was replaced in less than an hour and no problems after several hundred miles of driving. More
by chris.rundell
Other Employees Tagged: Jesus Vazquez
December 14, 2023
It’s a great dealership, with even great customer service! It’s super amazing here. service! It’s super amazing here. More
by Junior
Other Employees Tagged: Jorge Nava, Danny Reyes, AnnMarie Sedlack , Mike Jannotta, Brandon Sweeney
November 24, 2023
The service was quick and efficient. The work that was needed was done in a timely matter. The work that was needed was done in a timely matter. More
by Ninepanthers
Other Employees Tagged: Jorge Nava, Danny Reyes, AnnMarie Sedlack , Mike Jannotta, Brandon Sweeney
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