Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Roger Esparaza
Roger Esparaza at Hawk Chrysler Dodge Jeep Ram

Roger Esparaza | Page 2

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.6
25 Reviews
4.6

25 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

25 Reviews of Roger Esparaza

April 11, 2024

Dealership Rating
Employee Rating

Very professional polite and considerate. Keep u informed updated with the progress and quick and fast service! Wont go anywhere else but Hawk Jeep Chrysler Dodge in forest park. More

by Patblaw357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes

Report | Print
Apr 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Pat, thank you so much for sharing your positive experience with us at Hawk Jeep Chrysler Dodge! We're thrilled to hear that you found our service professional, polite, and considerate. We look forward to serving you again in the future!

February 21, 2024

Dealership Rating
Employee Rating

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack, Gary Hall , Heather Garcia, Mike Jannotta, Steve Klimara

Report | Print
Feb 22, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 19, 2024

Dealership Rating
Employee Rating

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Denis Healy, Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack , Mike Jannotta, Steve Klimara, Jerry McWilliams, Francisco Rangel

Report | Print
Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

Very poor courtesy maintenance. Dirtied my rugs with black grease shoes. $1900 mess. Very poor courtesy. More

by bdsouza16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your visit. We understand your frustration regarding the maintenance issues and would appreciate the opportunity to speak with you directly so that we can address your concerns personally. Please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com at your earliest leisure. We are committed to improving your experience with us. Thank you.

January 19, 2024

Dealership Rating
Employee Rating

Great customer service, very well trained aur to mechanics and technicians . There’s always a follow up call from the service department to make sure that everything was smooth . More

by CJ. Dragomir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Hall

Report | Print
Jan 22, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi CJ, thank you for your kind words about our customer service and team. We're thrilled to hear that our mechanics and technicians provided you with a great experience. We appreciate your feedback and look forward to seeing you again!

January 10, 2024

Dealership Rating
Employee Rating

I called ahead to see if they had the part my usual dealer didn't have available. They said they did, but the parts guy was wrong and when I showed up for my appointment, they discovered they did not h More

by chris.rundell
Recommend Dealer
Yes

Other Employees Tagged: Jesus Vazquez

Report | Print
Jan 11, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Chris! Thank you for taking the time to share your experience. We apologize for the initial mix-up, but we're glad we could quickly resolve the issue and provide you with excellent service. We appreciate your patience and hope to see you again in the future. Safe travels!

January 07, 2024

Dealership Rating
Employee Rating

Greatest service I have ever experienced from a car dealership when it comes to repairs More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2024

Hawk Chrysler Dodge Jeep Ram responded

Barbara, thank you so much for your kind words! We strive to provide exceptional service in car repairs, and we're thrilled to hear that we exceeded your expectations. We appreciate your support and look forward to serving you in the future!

December 14, 2023

Dealership Rating
Employee Rating

It’s a great dealership, with even great customer service! It’s super amazing here. More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack , Mike Jannotta

Report | Print
Dec 15, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Junior! Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a great time at our dealership and that our customer service met your expectations. We appreciate your support and hope to see you again soon!

November 24, 2023

Dealership Rating
Employee Rating

The service was quick and efficient. The work that was needed was done in a timely matter. More

by Ninepanthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack , Mike Jannotta

Report | Print
Nov 27, 2023

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and efficient. It's always our goal to provide timely work. We appreciate your support and hope to have the opportunity to serve you again in the future. Safe travels!

November 10, 2023

Dealership Rating
Employee Rating

I Went in for an oil change, they got me right in without an appointment. More

by sherry Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack , Mike Jannotta, Jesus Vazquez

Report | Print
Nov 13, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Sherry, thank you for choosing us for your oil change! We're glad we could accommodate you without an appointment. If you have any other automotive needs in the future, please don't hesitate to reach out. Take care!

1
2
3

Dealership Inventory (498 Vehicles)

new 2026 Jeep Gladiator car, priced at $56,421
2026 Jeep Gladiator
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$56,421
View Details
new 2026 Jeep Grand Cherokee car, priced at $42,606
2026 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
$42,606
View Details
new 2026 Jeep Grand Cherokee car, priced at $44,770
2026 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$44,770
View Details
new 2026 Jeep Compass car, priced at $28,830
2026 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
$28,830
View Details
new 2026 Jeep Grand Wagoneer L car, priced at $81,356
2026 Jeep Grand Wagoneer L
new
Gloss Black exterior
Automatic
Four-wheel Drive
$81,356
View Details
used 2023 Chevrolet Traverse car, priced at $30,661
2023 Chevrolet Traverse
used
Summit White exterior
Automatic
Front-wheel Drive
$30,661
View Details
View All Inventory