Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 3

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

November 14, 2025

Dealership Rating
Employee Rating

Always a long wait for simple things like oul change regardless of the appointment time. Not very professional. Not very knowledgeable More

by dg
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Recommend Dealer
No

November 14, 2025

Dealership Rating
Employee Rating

I scheduled an appointment, waited almost 3 hours in the room and in the end, when I went to ask if my car was ready, they told me that they still did not check it. More

by Dario
Recommend Dealer
No

November 02, 2025

Dealership Rating
Employee Rating

Naples Mazda is very responsive to the consumer’s needs. Carl Beasley & Damiani Rivera are-caring salesman and I appreciate the service they gave me.. I also appreciate Ryan Gamble the General manager who More

by vdigiorno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kathryn Haenn. credit 5 Star

October 26, 2025

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Quick and efficient service! Fixed all my car issues pretty fast and had an amazing communication throughout! More

by alonazhezhel
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 25, 2025

Dealership Rating
Employee Rating

As always, Roger was a pleasure work with. He is responsive and professional. The attention he provides is a large reason why we are still servicing our vehicle at this dealership. More

by andyscriv04
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Recommend Dealer
Yes

October 23, 2025

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Overall, Good. Only issue was continuing follow up - on my part - for a tire replacement More

by mcirullo
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 19, 2025

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Employee Rating

The staff was welcoming and immediately greeted me and offered help. They were Professional, attentive, friendly and thorough. They went above and beyond! More

by SLTAYLOR77
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2025

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The communication from Rodger and his team has been excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems t More

by BDIVEN70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior

October 17, 2025

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Employee Rating

Good service and good job on fast delivery on the replacement car and call for time to pick up More

by chaimjarbe
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

October 15, 2025

Dealership Rating
Employee Rating

Exceptional responsiveness in words followed by actions to find a solution to my MX-5 CarPlay issues. More

by Tao10nis
Service Price Transparency
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Recommend Dealer
Yes

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