Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 31

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
307 Reviews
4.7

307 Reviews

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307 Reviews of Roger Hess

May 11, 2024

Dealership Rating
Employee Rating

This is where I bought my car. I had my first 10 or 12 oil changes written into my warranty contract but you guys always were so professional that I chose to return because I felt More

by NOLEMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 11, 2024

Dealership Rating
Employee Rating

Service was done in time Waiting room was comfortable Overall it was a good experience I More

by Najm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 09, 2024

Dealership Rating
Employee Rating

I was upsold an engine induction I did not need, shame on me, but the product caused problems in the engine that are still not fixed. More

by PDEV325
Workmanship
Recommend Dealer
No

Other Employees Tagged: Danniela Alves, Noah Ryan

May 05, 2024

Dealership Rating
Employee Rating

Very happy with the service and attention I received from Roger Hess Still very frustrated though with your phone system, as it’s very difficult to impossible to get a person on the phone More

by barrysfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 03, 2024

Dealership Rating
Employee Rating

Service was great! I was very happy to be able to get my issues resolved More

by JAGER Vartanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Ryan

March 30, 2024

Dealership Rating
Employee Rating

Very impressed overall. Roger did a super job organizing a custom alignment for my MX5 and I'm a picky customer when it comes to my car. The operation at Naples Mazda is a w More

by taylor23f
Recommend Dealer
Yes

Other Employees Tagged: Very impressed overall. Roger did a super job organizing a custom alignment for my MX5 and I'm a picky customer when it comes to my car. The operation at Naples Mazda is a well-oiled-machine. -Taylor Ferranti

March 22, 2024

Dealership Rating
Employee Rating

It was very good. Was able to get in and have a loaner while the work was being performed More

by jimfales
Recommend Dealer
Yes

Other Employees Tagged: Rich

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