Roger Hess | Page 32

The service department cares about the customer experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. More

by carbondale.steve Verified Customer Verified Customer

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I had wonderful experience with the dealership. I had total knee replacement surgery and explained my situation that I had no way of getting my vehicle home after service. I was told not to worry t I had total knee replacement surgery and explained my situation that I had no way of getting my vehicle home after service. I was told not to worry they would have my vehicle back to my home. More

by JLKELLAHAN Verified Customer Verified Customer

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Much better than my prior experiences with BMW and Mercedes dealerships. Roughly on a par with Acura. Mercedes dealerships. Roughly on a par with Acura. More

by SNORKELFAM Verified Customer Verified Customer

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I like their communication with me before, and after my appointment. The attendant was very friendly. appointment. The attendant was very friendly. More

by seraphina Verified Customer Verified Customer

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Dannicla was terrific, as I walked in the service center she acknowledged me by using my name. When I explained the problem to her she proceeded to explain what was going to happen. Once she found out she t she acknowledged me by using my name. When I explained the problem to her she proceeded to explain what was going to happen. Once she found out she then explained it to me .Even when it came to the cost of the repair she did it with empathy which by the way made easier to accept it. The video was great to watch in reference to the replacement of the motor in my door. Roger the service manager came over to me to make sure I was pleased with the work that was completed.Masda has a great staff which makes me feel safe to continue to come back for service..Dannicla and Roger.. Thanks oh, the window works great!!! More

by LCFALORIOS Verified Customer Verified Customer

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Ahora puedo decir que da gusto ir a este lugar, antes tuve una amarga experiencia y tenía muy mal criterio del pésimo trabajo y el maltrato que sufrí. Ahora los recomiendo al 100%. Gracias por su gran tr tuve una amarga experiencia y tenía muy mal criterio del pésimo trabajo y el maltrato que sufrí. Ahora los recomiendo al 100%. Gracias por su gran trabajo. More

by anaibys127 Verified Customer Verified Customer

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I was very pleased with the way warranted repairs were made on two of my vehicles recently. made on two of my vehicles recently. More

by murphyke Verified Customer Verified Customer

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The Dealership has been working out just fine for me and my Mazda. They do what I need when I want it done, and they do it well. my Mazda. They do what I need when I want it done, and they do it well. More

by Martin Verified Customer Verified Customer

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I have been Very pleased with Naples Mazdas Service. They were very professional and took great care of me and my vehicle. They were very professional and took great care of me and my vehicle. More

by kwoodring2466 Verified Customer Verified Customer

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I was in and out of there so fast. Daniela was so sweet and helpful and very good at explaining everything! I hope she will always be the one to help me out when I come there! Daniela was so sweet and helpful and very good at explaining everything! I hope she will always be the one to help me out when I come there! More

by k.danajean Verified Customer Verified Customer

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