Roger Lyons | Page 10

Simple and Fast Amazing salesman, he made my experience very enjoyable. It was fast, and the communication is fantastic! He got me the best deals and I am extremely h Amazing salesman, he made my experience very enjoyable. It was fast, and the communication is fantastic! He got me the best deals and I am extremely happy with the service. More

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Great experience/great salesman I worked with a Roger mostly through texts. He was fantastic. Straight forward, honest and just very nice. We had some unusual circumstances during si I worked with a Roger mostly through texts. He was fantastic. Straight forward, honest and just very nice. We had some unusual circumstances during signing with me haveing to catch a flight out of town. Roger went the extra mile to help us and make sure we secured the truck and the deal. Can’t thank him enough. Just an overall great experience and I have been looking for over 6 months. More

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Quick and easy. Roger made my first car buying experience very easy for me. He was welcoming and polite, communicated very well and answered any questions I had throu Roger made my first car buying experience very easy for me. He was welcoming and polite, communicated very well and answered any questions I had throughly. I highly recommend him to anyone looking to buy a vehicle! More

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Very professional and friendly. Worked efficient and quick. Was very happy with the service provided. Very knowledgeable and would recommend him to anyone. Overall great place to buy Worked efficient and quick. Was very happy with the service provided. Very knowledgeable and would recommend him to anyone. Overall great place to buy from. Thanks again roger! More

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Friendly service! Great at getting back to me in a timely manner from question and other info I was asking. Taking picture of the truck and senting them yo me since a l Great at getting back to me in a timely manner from question and other info I was asking. Taking picture of the truck and senting them yo me since a lived over a hour away. Tina and Roger we friendly and very helpful throw the process purchasing a this vehicle. Thanks again guys! More

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Easy transaction Roger was very helpful through the entire process, which was done mostly by phone and email as I live 2 hours away from the dealership. When I drive Roger was very helpful through the entire process, which was done mostly by phone and email as I live 2 hours away from the dealership. When I drive up to pick up my truck, everything was as he promised. Very satisfied. More

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5☆ Customer Service Roger Lyons has been by far the best salesman I've met yet. I was amazed from the moment driving on the lot and quickly leaving with my new ride. It w Roger Lyons has been by far the best salesman I've met yet. I was amazed from the moment driving on the lot and quickly leaving with my new ride. It was a pleasure, I can say I've never said that before buying a car! More

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Best customer service Thank you Roger Lyons for helping me get a great car from Mike Castrucci used cars your customer service is great and I will definitely send you busin Thank you Roger Lyons for helping me get a great car from Mike Castrucci used cars your customer service is great and I will definitely send you business. More

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Roger puts his customers first When our family was going from just the two of us to a party of FIVE we needed a new family truckster. We decided a Ford Flex was the way to go, but When our family was going from just the two of us to a party of FIVE we needed a new family truckster. We decided a Ford Flex was the way to go, but didn't know where to get it. Castrucci had the one my wife wanted used with Ford certified guarantee. Roger answered my email quickly and stayed in contact on my terms when I needed. He fought for every penny off I could get and was direct and honest every step of the way. I heard the used car manager threaten to not even give me that deal, but Roger stuck up for me. We got a fair price that we were good with. It was after that that Roger really came through for us. I surprised my wife with it at her work when I noticed a sizable scratch that was not there upon first look. She was too excited to get her new Flex to care at that moment. I called Roger's cell phone, .expecting a battle or apathy since they got the sale and I couldn't truly prove I didn't just damage it on my own. Well, he got an appointment to fix it promptly. The service department gave me a loaner and I felt important with their treatment. There's a little more. Hang on. Days after getting it back I noticed it was not fixed properly at all. I really expected a battle at this point to fix it, but Roger again fought to make things right again, and Did. Long after earning his commision he continued to earn it. I'll just say I'm glad he was the one that answered my email. I would not want to put up with the used sales manager without him. My wife absolutely loves her car still, and it is awesome with 3 kids and all the cargo. More

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Another Great Castrucci Alexandria Experience...! My last 6 cars (and/or trucks) have been bought from Mike Castrucci Alexandria and once again another great experience. Roger Lyons showed me the car My last 6 cars (and/or trucks) have been bought from Mike Castrucci Alexandria and once again another great experience. Roger Lyons showed me the car i saw online and answered all my questions about the one on the lot... after he sent me on my test drive he again asked if i had any additional questions and again ansewered honestly and with bias. needless to say i left with the car that i was looking at and thanks to Roger and the staff for friendly service. And i left knowing i got a good deal. I've never felt pressured nor have i ever felt cheated with any of my vehicle purchases from here... Thanks guys! More

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