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Great customer service all around! ! They really make us feel comfortable and welcomed! It was a great by experience. Abdul was great a complete 360 from any of the other car buying e ! They really make us feel comfortable and welcomed! It was a great by experience. Abdul was great a complete 360 from any of the other car buying experience we’ve had I would definitely recommend him and Arlington to Friends and family. More

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Liars, idiots, or both. Sold me a truck that was still in transit. Salesmen spent 20 mins checking with the sales manager to double check it was still available for purchase Sold me a truck that was still in transit. Salesmen spent 20 mins checking with the sales manager to double check it was still available for purchase, it was. Get a call from the same sales manager a week later saying the truck I had already paid a deposit for was actually sold already. They are either ridiculously incompetent or straight lied to me to scam me into another truck (what I think happened). This truck is still on the website listed for sale, it’s a trap and Arlington is scamming. More

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I wrote this review, because I am happy with the used car that I purchased with Arlington Toyota. that I purchased with Arlington Toyota. More

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Many thanks to Roger for going above and beyond to make sure I was happy.. Hours after closing!! Roger, you are the BEST!! sure I was happy.. Hours after closing!! Roger, you are the BEST!! More

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Today was an awesome experience! Igor was exceptionally kind, courteous, knowledgeable and patient throughout the entire pleasant experience! I will recommend him and Toyota to every Igor was exceptionally kind, courteous, knowledgeable and patient throughout the entire pleasant experience! I will recommend him and Toyota to everyone looking to purchase a new or used vehicle. More

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I will not buy a car from anyone else. That’s how amazing this car buying experience was. Arturo, Roger, Ray, and E went above in beyond not only in their expertise but professionalism. They are honest and k this car buying experience was. Arturo, Roger, Ray, and E went above in beyond not only in their expertise but professionalism. They are honest and kind and I didn’t feel pressured one bit. I 100% recommend them! More

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Rinelle was fantastic! Very knowledgeable and friendly, she made the car buying process seamless and fun! she made the car buying process seamless and fun! More

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VAN is the MAN!!! Sunday I visited a number of dealerships with Arlington being my 5th and final for the day. It was my 3rd Toyota dealer. I went to 2 other brand dealers as well. As soon as p dealerships with Arlington being my 5th and final for the day. It was my 3rd Toyota dealer. I went to 2 other brand dealers as well. As soon as pulled up, Van greeted me and by this point I knew exactly what I was looking for and he was quick to walk me directly to the cars- SO NO "I first need to take into the building and get some information from you" crap. We walked the lot with the specific vehicle type I had in mind. I liked that they had the largest selection from the two previous dealers that I visited in addition to the countless online research that I did. After narrowing my selection to 2 colors, he got the keys and we looked at each one of them and then I choose 1 to test drive. During the test drive, Van shared the amenities and features of the vehicle while carefully listening to my needs. When we returned he asked would I like to discuss numbers in which I accepted. He immediately provided the breakdown of the cost and what the anticipated monthly payment could be WITHOUT running credit. With this, I felt comfortable to proceed with having them run my credit and provide me with terms. I wasn't 100% sold on purchase on the 1st DAY that I began shopping. After to negotiate pricing with Van, he had the sales manager and then finance manager, Mr. Roger come over and they were only willing to knock off $200. In THIS market, this should be a steal and considering it is a Toyota. :) I told everyone that I would think it over and get back. But as I was walking out with Van, we discussed the incredible price and opportunity to purchase now since it was the LAST one of the particular trimline. And while there, YES, I did go online and check other nearby dealers and inventory on Cargurus.com and he was not only right but the prices were at least $1k-$2k if not more higher. So, on the spot, I told Van I changed my mind and wanted to proceed. Today, I completed my financing documents and the car was delivered. And I really couldn't be any happier. I was very hesitant after signing the documents because I purchased on the VERY FIRST day that I began shopping but I feel at peace because out of ALL the sales people that I met at other places, Van really cared and shared the right information about the vehicle's performance, warranties, and features since I have NEVER owned a Toyota before. I know buying a car can be nerve-wrecking process but if you are considering purchasing a Toyota, I would definitely RECOMMEND you ONLY see Van McCrae. And his direct number is (904) 414-6151. I even appreciated that he gave it to me to contact him personally with any questions or issues that I have with my car. More

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I am grateful to everyone who helped and worked with me. My salesman Dwight was so kind and dedicated to helping me words can not express my gratitude. God bless sincerely Evangelist Rose Whitfield My salesman Dwight was so kind and dedicated to helping me words can not express my gratitude. God bless sincerely Evangelist Rose Whitfield More

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Service department is very good But the sales department Service department is very good But the sales department is not good at all I wanted to trade my truck for a new one but they added a$2000 to the Service department is very good But the sales department is not good at all I wanted to trade my truck for a new one but they added a$2000 to the price of the vehicles, for that reason I will never buy from Arlington Toyota. I will service there, but will not buy from them. I will buy elsewhere. More

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