Roger Viti
Roger Viti at Napleton's Auto Park of Urbana
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Roger Viti | Page 2

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Roger Viti

April 08, 2024

Dealership Rating
Employee Rating

Roger was professional and kept me informed of the progress and status of my service. More

by chris.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2024

Dealership Rating
Employee Rating

A c v b n. m l k j h g f d s a More

by NORMANDPAQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Burton

April 04, 2024

Dealership Rating
Employee Rating

Excellent as always, appreciate the frequent communication on status of vehicle. Quick turnaround time on vehicle as well. More

by kait678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rice

March 29, 2024

Dealership Rating
Employee Rating

Prompt, delivered as promised, professional. Roger kept me informed via text which I appreciated very much. More

by bjdavis418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Napleton's Auto Park of Urbana responded

Here at Napleton's Auto Park of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 28, 2024

Dealership Rating
Employee Rating

Wish you had a better prepaid maintenance plan. Don't require 15 words blah blah More

by amytty1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Napleton's Auto Park of Urbana responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2024

Dealership Rating
Employee Rating

Bad news delivered in a kind way, effort above and beyond to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! More

by danfreemanca@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Napleton's Auto Park of Urbana responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2024

Dealership Rating
Employee Rating

Roger and Todd in the service department were very helpful both on the phone and in person. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Roger and Todd were so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2024

Dealership Rating
Employee Rating

The staff are very helpful and wonderful. I always have a great experience when I arrive More

by Cristina
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Napleton's Auto Park of Urbana responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2024

Dealership Rating
Employee Rating

I appreciated the ease in scheduling my first appointment online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti wa More

by celeste73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Napleton's Auto Park of Urbana responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

Dealership Rating
Employee Rating

They are always pleasant to talk to, explain what is needed, the shuttle service is a big plus More

by Taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Napleton's Auto Park of Urbana responded

Hi Taco, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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