Rogers Serpas | Page 6

Great service, friendly, knowledgeable staff. Absolutely the most efficient process I’ve ever experienced! For all your transportation needs checkout Bill Hood-Covington. Absolutely the most efficient process I’ve ever experienced! For all your transportation needs checkout Bill Hood-Covington. More

by callahanrochelle Verified Customer Verified Customer

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Easy to work with. We were able to do most over the phone to limit time in the dealership. We were able to do most over the phone to limit time in the dealership. More

by pughcd Verified Customer Verified Customer

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Bill, Roger, and Brad made the buying process easy. Great team that I look forward to building a relationship with. Great team that I look forward to building a relationship with. More

by fred80 Verified Customer Verified Customer

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The car buying process is never an enjoyable process. I would bet there’s a slim minority of people who look forward to playing the game. Bill Hood Chevrolet minimized the typical headaches. I would bet there’s a slim minority of people who look forward to playing the game. Bill Hood Chevrolet minimized the typical headaches. More

by jimcoco123 Verified Customer Verified Customer

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This is a very customer oriented business. Very friendly and knowledgeable about there automobiles and trucks. Highly recommended Very friendly and knowledgeable about there automobiles and trucks. Highly recommended More

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You’ll be proud to know that “Steve” is a xxxxxxxxxxx-extraordinaire. He initially told us that the Cerakote “option” was a valuable option indeed and that we would be well-advised to take it xxxxxxxxxxx-extraordinaire. He initially told us that the Cerakote “option” was a valuable option indeed and that we would be well-advised to take it. I passsed. He then ran to his supervisor and said it was already installed. Gosh darn it, Steve must have been mistaken on the option. To whomever is reading this: you and I both know it is a scam, plain and simple. Actually, that’s not plain and simple. It’s xxxxxxxx. You and I both know that this is a review the dealership will relegate to the “not interested” category, also known as the recycle bin, or “garbage” if you’re into brevity. Anyway, we bought it anyway because the price, sans the cherished “Cerakote,” was reasonable enough. One minor note for your future scam: the documentation you offer for “Cerakote” lists a different name altogether. I understand that black and white copies cost money, but it might be worth your time to update the tattered copy of the bullet-resistant coat of whatever nonsense you don’t apply to the vehicles you’re offering for sale. Oh, one more thing. Steve is toting the company line of, “The way I see it, I don’t work for the dealership; I work for YOU.” Cute. xxxx him. One more thing, Mr. Serpas in financing wasn’t a xxxxxxxxxxx. He offered options. If the buyer wasn’t interested, he moved on to the business at hand. xxxx Steve. More

by CerakoteIsAScamAndFuckSteveTheSalesman Verified Customer Verified Customer

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The Purchase was easy. Greg listened and tried to be as quick as I needed. Greg listened and tried to be as quick as I needed. More

by dufourr Verified Customer Verified Customer

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Hood Chevrolet in Covington created a great easy experience from the first phone call till driving away with the vehicle very easy and I appreciate the hassle free engagement! experience from the first phone call till driving away with the vehicle very easy and I appreciate the hassle free engagement! More

by drewpalazzo2023 Verified Customer Verified Customer

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The experience was great. Our sales person Sara was exceptional. She was very patient and knowledgeable. She made the process of buying a car very easy and fun. We also e Our sales person Sara was exceptional. She was very patient and knowledgeable. She made the process of buying a car very easy and fun. We also enjoyed our experience with the F & I manager. He was also very knowledgeable and helpful. Very easy to talk to. More

by KELLEY.JAMES007 Verified Customer Verified Customer

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I could not have had a better experience than what I had! My anxiety was through the roof when I arrived, however I quickly realized I was in the best of hands and had no need to worry. The team of guys tha My anxiety was through the roof when I arrived, however I quickly realized I was in the best of hands and had no need to worry. The team of guys that assisted me (Michael, Ivan, Brad & Rogers) were so knowledgeable, beyond helpful and genuinely happy for me when I was handed the keys. I love my car, and I am so grateful for my experience with this dealership. More

by Stacey.barker Verified Customer Verified Customer

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