Rogers Serpas | Page 7

I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch service, and within a yr or so my family, had to have a brand new motor, that THEY had to pay outta pocket for, and then just had to pay for a brand new transmission that THEY had to pay for outta pocket, so they get the new transmission in ya know and the dealership is installing this brand new Chevy motor because their a Chevy dealership, so you know it's gonna be done right ya kmow...WRONG, after getting their brand new Chevy truck my family bought from THEM, not long after, start having issue, so bring it to them and some genius put the motor mounts on backwards, and it's crazy because when they did that, what do you know , it ate into the transmission and these crooks want no part of taking the responsibility to own up to it that they did all this. Who does that! Keep ya dealership circle small and far away from these people my friends!💯 More

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Very friendly, knowledgeable and fast service! I’m very happy I made the trip across the lake I’m very happy I made the trip across the lake More

by d.piercey Verified Customer Verified Customer

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Very good people and very professional they did everything to give me a good deal and helped me through the process from beginning to the end. The next Time I need anything done I’m going straight everything to give me a good deal and helped me through the process from beginning to the end. The next Time I need anything done I’m going straight there first. More

by CHASEJENKINS Verified Customer Verified Customer

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First time buying a vehicle from this dealership. everyone was so professional and helpful.would highly recommend this dealership to others! everyone was so professional and helpful.would highly recommend this dealership to others! More

by gcop187 Verified Customer Verified Customer

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Stephen was good. Mr Roger's was great as well. However, Brad "pitt" was a crook! Beyond unprofessional! Don't recommend him at all! Mr Roger's was great as well. However, Brad "pitt" was a crook! Beyond unprofessional! Don't recommend him at all! More

by christinewright1986 Verified Customer Verified Customer

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I had a wonderful experience purchasing a pre owned vehicle here at Bill Hood Chevrolet in Covington. The process was stress free and pleasant. Mason and Rogers was very thorough and knowledgeable. vehicle here at Bill Hood Chevrolet in Covington. The process was stress free and pleasant. Mason and Rogers was very thorough and knowledgeable. More

by tiffanyrealtor101 Verified Customer Verified Customer

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Worked very hard to earn my business. This is my 2nd vehicle to purchase there. This is my 2nd vehicle to purchase there. More

by BRYANTJAMESD70 Verified Customer Verified Customer

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Super nice! I appreciated all of the help with the purchase of my car & the service & help after! Best place to buy! I appreciated all of the help with the purchase of my car & the service & help after! Best place to buy! More

by aeg1217 Verified Customer Verified Customer

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EVERYONE at Bill Hood was super helpful and extremely kind. I did a lot through email beforehand and it all went very smoothly. I had help from people all over the dealership and everyone we came in cont kind. I did a lot through email beforehand and it all went very smoothly. I had help from people all over the dealership and everyone we came in contact with was amazing! Tiffany helped over email and Mike, Rogers, and Brad helped once we were in the dealership. I had my three young boys with me and they were patient and so kind to them as well. I would recommend Bill Hood to anyone! More

by AFMORRIS Verified Customer Verified Customer

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Fast and friendly service as always! They maintained excellent communication from the start and across the finish! They maintained excellent communication from the start and across the finish! More

by SJN013 Verified Customer Verified Customer

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