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Roland Johnson

Overview Reviews (89) Inventory (378)

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Roland Johnson

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.6

89 Reviews

Overview Reviews (89) Inventory (378)

4.6

89 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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89 Reviews of Roland Johnson

June 30, 2025

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I am a retired Veteran Living in the San Antonio area. I was referred and was extremely impressed with the amazing customer service and attention to detail from beginning to end of my visits! I was referred and was extremely impressed with the amazing customer service and attention to detail from beginning to end of my visits! More

by Nic

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandy Esteves, Randle Harrelson, Jasmine Vasquez

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Jun 30, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Here at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 30, 2025

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I had a great experience with San Antonio Dodge. Everyone was so nice and helpful. The process was very smooth and fast! I would definitely recommend. Everyone was so nice and helpful. The process was very smooth and fast! I would definitely recommend. More

by Chrystal

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandy Esteves, Randle Harrelson, Jasmine Vasquez

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Jun 30, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 20, 2025

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We had such an awesome time buying our daughter's jeep! Everyone was very welcoming and professional. Thank you. Everyone was very welcoming and professional. Thank you. More

by Ally

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandy Esteves, Randle Harrelson, Jasmine Vasquez

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Jun 20, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 01, 2025

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It was such a smooth process! Brandy did a fantastic job of guiding me through exploring other options since the exact vehicle I had in mind wasn't available. She was so kind and Brandy did a fantastic job of guiding me through exploring other options since the exact vehicle I had in mind wasn't available. She was so kind and never pressured me into choosing a specific vehicle. The whole team was welcoming and made the experience really pleasant. More

by PatriciaP

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dennis Erazo, Brandy Esteves, Jasmine Vasquez

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Jun 01, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 03, 2025

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This is the first time leasing a vehicle. The process was simple and they had a variety of trucks and options to fit my families needs…highly recommend. Well done Daarwyn. The process was simple and they had a variety of trucks and options to fit my families needs…highly recommend. Well done Daarwyn. More

by SPENCITO43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Spencer Ramos, Dennis Erazo, Antony Thelemann, Daarwyn Williams , Marco Benavides

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May 03, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 28, 2025

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Great dealership! Worked hard until they got me the deal i wanted! Thank you Rolland and Nick! Worked hard until they got me the deal i wanted! Thank you Rolland and Nick! More

by KRISTATIRADO

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Rangel, Nicholas Gonzales, Edward Casanova

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Mar 02, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Krista, for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 23, 2025

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Employee Rating

Had a great car buying experience, Roland was very knowledgeable and was able to answer all my questions. knowledgeable and was able to answer all my questions. More

by Pardo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Gonzales

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Feb 23, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roland and our team, and we look forward to working with you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 05, 2025

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Great experience with your dealership. Nice smooth process no problems what so ever. Online purchase and vehicle delivered to my driveway. 5 STARS Nice smooth process no problems what so ever. Online purchase and vehicle delivered to my driveway. 5 STARS More

by jguerrero

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Spencer Ramos , Marco Benavides, Steven Donovan

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Feb 05, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 25, 2024

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Employee Rating

Worst experience ever. This is my second car buying from this dealer. The first experience was amazing with Scott, which is why I returned, but very disappointed with the e This is my second car buying from this dealer. The first experience was amazing with Scott, which is why I returned, but very disappointed with the experience this time around. Will never come back not even for service. More

by andy.ortiz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Latzu Lara, Robert Rangel

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Jan 01, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

November 19, 2024

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I haven’t been impressed with the back and forth and not getting my issued fixed. getting my issued fixed. More

by jfrausto2005

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Marco Benavides

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Nov 22, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

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