Roland Maecha
Roland Maecha at Nielsen Dodge Chrysler Jeep Ram

Roland Maecha | Page 14

Service Manager

Nielsen Dodge Chrysler Jeep Ram

175 NJ-10
East Hanover, NJ 07936

4.6
169 Reviews
4.6

169 Reviews

Write a Review

169 Reviews of Roland Maecha

December 23, 2015

Dealership Rating

Great service department! This is a great place to bring your car for service. There is amazing personal service and they always meet timelines they give me! Roland delivered o More

by Lynn J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Grillo

Dec 23, 2015

Nielsen Dodge Chrysler Jeep Ram responded

Our service department strives to be the best that can be, and wait until you see the service center once the construction is finished!

December 18, 2015

Dealership Rating

Great. Work was done in a day. Car seems to be back on track Great. Work was done in one day. I enjoyed the fact that I didn't have to wait long for a diagnosis of the problem. Car brought back to my home for me More

by Not at all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2015

Nielsen Dodge Chrysler Jeep Ram responded

We are glad you had a great experience. We do our very best to help out each and everyone of our clients to their satisfaction.

December 13, 2015

Dealership Rating

Excellent service by Roland. I dropped my vehicle off and was given a rental. Next day I received a call that my vehicle was ready for pick up. I was in and out More

by MrC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for your kind words, Roland is one of our best!

December 11, 2015

Dealership Rating

Oil Change Every employee in the service department was great! I had my two year old son with me, while I waited. They could not have been sweeter to him! While More

by Meg85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Nielsen Dodge Chrysler Jeep Ram responded

Glad you had a great experience. Wait until the new service area is open, boy will your son enjoy it!

December 04, 2015

Dealership Rating
Employee Rating

Service visit I am extremely happy with the service department at Nielsen. My appointment was scheduled quickly and my car had numerous repairs/services done within More

by Laura23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran, Karen Fishbane

November 17, 2015

Dealership Rating

Service visit Brought Jeep Wrangler in for routine service and was very happy with service department, even during construction. Service department is very easy to More

by Dsr_62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2015

Dealership Rating

Great Service As always I take my Dodge Challenger to the dealership for routine maintenance. They always provide great service. Although I look forward to the new More

by rmas32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2015

Dealership Rating

Chrysler 200c required 5000 mile service with oil, lube, etc Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of serv More

by Bridgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2015

Dealership Rating

Excellent service - periodic maintenance Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectatio More

by Old Mopar nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: (First service contact - woman, and service receptionist - woman. I didn't get their names)

October 09, 2015

Dealership Rating

2014 Jeep Cherokee TrailHawk I have been trying to get out of my lease for 18 months now but to no avail. My car is a lemon and continues to back and jolt and tries to find the ri More

by Puddle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Manny Grillo

Oct 09, 2015

Nielsen Dodge Chrysler Jeep Ram responded

I am sorry you are having mechanical issues with your Cherokee. Can you please send me your contact information to srudnick@nielsendodge.com so I can see what I can do to assist you and maybe get you out of your car.

Nov 04, 2015

Nielsen Dodge Chrysler Jeep Ram responded

Please give Steven Rudnick a call at 973-599-2110 or email him at srudnick@nielsendodge.com and he will assist in helping you.

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