Roland Maecha | Page 15
Service Manager
Nielsen Dodge Chrysler Jeep Ram
175 NJ-10
East Hanover, NJ 07936
172 Reviews
Write a Review172 Reviews of Roland Maecha
October 18, 2015
Chrysler 200c required 5000 mile service with oil, lube, etc Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of serv Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of service rendered. More
October 16, 2015
Excellent service - periodic maintenance Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectatio Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectations and the ability to get things done right and as promised. More
Other Employees Tagged: (First service contact - woman, and service receptionist - woman. I didn't get their names)
October 09, 2015
2014 Jeep Cherokee TrailHawk I have been trying to get out of my lease for 18 months now but to no avail. My car is a lemon and continues to back and jolt and tries to find the ri I have been trying to get out of my lease for 18 months now but to no avail. My car is a lemon and continues to back and jolt and tries to find the right gear to get into. It is very dangerous to drive and no one has helped me. Numerous software updates have not helped the situation. Very disappointed! More
Other Employees Tagged: Manny Grillo
October 09, 2015
Oil change, tire rotation, windshield repair Karen and the others at the service center were very helpful, and treated me and my vehicle with the utmost care and respect! My service was done quic Karen and the others at the service center were very helpful, and treated me and my vehicle with the utmost care and respect! My service was done quickly and efficiently, and all of the service members greeted me and were very friendly. When I needed my windshield repaired, they called in an expert to make sure it was done well, and gave me an awesome loaner car to use while my car was in the shop. All of the service was very competitively priced! More
Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran
October 06, 2015
Overall it was fine better if it wasn't in the trailer. I was there while they were fixing the service dept. and had to sit in a trailer but it was not bad at all. Work was done quickly and the Roland was v I was there while they were fixing the service dept. and had to sit in a trailer but it was not bad at all. Work was done quickly and the Roland was very easy to deal with and helped me out. I took out the insurance on my tires so it cost me nothing to have a new one put on. More
October 01, 2015
Great service All the folks we met at the service department were wonderful and answer all our questions. We await for the new building to be completed! All the folks we met at the service department were wonderful and answer all our questions. We await for the new building to be completed! More
September 30, 2015
Great service! Quality staff! EVERYone I have dealt with could not have been more helpful. They were polite and handled any concerns that I might have had in a timely fashion. I EVERYone I have dealt with could not have been more helpful. They were polite and handled any concerns that I might have had in a timely fashion. I would, and have, recommended this Dealership to friends and family who are either looking to purchase a vehicle or have one serviced. More
Other Employees Tagged: Chris Damon , N/A
September 18, 2015
Service Roland Maecha has been my service rep for almost two years now and he's very attentive to my needs and makes sure I get my service done quickly and ac Roland Maecha has been my service rep for almost two years now and he's very attentive to my needs and makes sure I get my service done quickly and accurately. Great employee! More
September 18, 2015
Great,wonderful,enjoyable My dealings with tiny when buying my car was wonderful this is the second vehicle I biught from tony he is wonderful and answered all of our questions My dealings with tiny when buying my car was wonderful this is the second vehicle I biught from tony he is wonderful and answered all of our questions, he takes his time and is. Very thorough More
Other Employees Tagged: Tony Infantino
September 14, 2015
Oil change My car needed an oil change and there was a radio recall update as well as other software updates. I had also planned to have installation of side My car needed an oil change and there was a radio recall update as well as other software updates. I had also planned to have installation of side rail steps but found out that the parts department did not put my order through and the item was not available at the time of my service appointment. It was very disappointing. More
Dealership Inventory (669 Vehicles)

