Roland Maecha | Page 16
Service Manager
Nielsen Dodge Chrysler Jeep Ram
175 NJ-10
East Hanover, NJ 07936
170 Reviews
Write a Review170 Reviews of Roland Maecha
August 28, 2015
Satisfactory service visit My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more than I desired for my service appointment, because of a crowded, overbooked service situation. More
Other Employees Tagged: Tony Infantino
August 23, 2015
Good Service Visit This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall w This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall work on the entertainment system). I'm please with the work they did but there were a couple issues. First the courtesy shuttle really needs to slow down in the parking lot, the guy nearly took my door off as he sped through the drop off area. Second the free wifi in the customer waiting area is dreadfully slow - my cell service was faster and we're talking AT&T here. More
Other Employees Tagged: Erin Moran
August 10, 2015
Always a positive experience.. Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next serv Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next service on certain parts. Saved me about 200.00. Feels good to know that a mileage number doesn't assume you get slammed for everything, if they take the time to actually check things over. More
August 07, 2015
Efficient and Simple The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just sit and wait while my car was getting worked in. More
August 07, 2015
Great service Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to cont Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to continue to us dealer to service vehicle. More
August 07, 2015
Routine service appointment - another good experience! I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend the I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend them to all my friends in the area. More
August 02, 2015
Courteous, professional service in a good environment Cars are only as good as their after-sale service, especially today's cars, which are largely computers. I LOVE my 2014 Jeep Grand Cherokee Overland Cars are only as good as their after-sale service, especially today's cars, which are largely computers. I LOVE my 2014 Jeep Grand Cherokee Overland Diesel, and the service I get from Nielsen is excellent and keeps me on the road and happy! More
Other Employees Tagged: Manny Grillo
July 19, 2015
service on my chrysler Excellent service dept. experience overall. Reasonable wait time, fair pricing , vehicle thoroughly checked for other issues needing service dept att Excellent service dept. experience overall. Reasonable wait time, fair pricing , vehicle thoroughly checked for other issues needing service dept attention. Service advisor explained work done and another item requiring attention covered by warrantee More
July 18, 2015
Great Customer Service Friendly service. Quick and professional. I would not take my car anywhere else. From drop off to pick up everything was taken care of so the only thi Friendly service. Quick and professional. I would not take my car anywhere else. From drop off to pick up everything was taken care of so the only thing I had to do was show up More
July 04, 2015
Jeep purchase Great customer service and professorial folks, they address your needs and work with you to help your purchase run smoothly. The saleswoman was both p Great customer service and professorial folks, they address your needs and work with you to help your purchase run smoothly. The saleswoman was both professional and entertaining, she was well informed of the product More
Other Employees Tagged: Alexandra Elder

