Roland Maecha | Page 16

Transmission Replacement Warranty My Jeep Cherokee needed a new transmission and Roland was excellent! He got me a rental while my Jeep was being repaired and everything went smooth. My Jeep Cherokee needed a new transmission and Roland was excellent! He got me a rental while my Jeep was being repaired and everything went smooth. More

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Best dealership in the area From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . More

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Satisfactory service visit My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more than I desired for my service appointment, because of a crowded, overbooked service situation. More

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Good Service Visit This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall w This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall work on the entertainment system). I'm please with the work they did but there were a couple issues. First the courtesy shuttle really needs to slow down in the parking lot, the guy nearly took my door off as he sped through the drop off area. Second the free wifi in the customer waiting area is dreadfully slow - my cell service was faster and we're talking AT&T here. More

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Always a positive experience.. Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next serv Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next service on certain parts. Saved me about 200.00. Feels good to know that a mileage number doesn't assume you get slammed for everything, if they take the time to actually check things over. More

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Efficient and Simple The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just sit and wait while my car was getting worked in. More

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Great service Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to cont Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to continue to us dealer to service vehicle. More

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Routine service appointment - another good experience! I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend the I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend them to all my friends in the area. More

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Courteous, professional service in a good environment Cars are only as good as their after-sale service, especially today's cars, which are largely computers. I LOVE my 2014 Jeep Grand Cherokee Overland Cars are only as good as their after-sale service, especially today's cars, which are largely computers. I LOVE my 2014 Jeep Grand Cherokee Overland Diesel, and the service I get from Nielsen is excellent and keeps me on the road and happy! More

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service on my chrysler Excellent service dept. experience overall. Reasonable wait time, fair pricing , vehicle thoroughly checked for other issues needing service dept att Excellent service dept. experience overall. Reasonable wait time, fair pricing , vehicle thoroughly checked for other issues needing service dept attention. Service advisor explained work done and another item requiring attention covered by warrantee More

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