Roland Maecha | Page 6
Service Manager
Nielsen Dodge Chrysler Jeep Ram
175 NJ-10
East Hanover, NJ 07936
170 Reviews
Write a Review170 Reviews of Roland Maecha
August 12, 2023
SUPER proactive, conscientious, extremely knowledgeable and all around above and beyond team of experts, I am completely satisfied with my experience. My sincere thanks to Mona and Roland, they are world- and all around above and beyond team of experts, I am completely satisfied with my experience. My sincere thanks to Mona and Roland, they are world-class as far as customer service goes! More
Other Employees Tagged: Mona (Hernandez?)
August 10, 2023
Been going to Nielsen Jeep for years now having had several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if he’s not already) and greets by name. The associate, Mona, was helpful when I checked in and kept me posted on the work in progress as there were several issues. Mona went over my final bill with me and explained what was done. She recommended 2 items that needed attention and I approved the work… Finally, the name Allen (?) appeared on the statement as the mechanic who performed the work and I’m very satisfied…The car was returned to me in very clean condition….PS.. I had an issue with the condition of a full hood decal that came with the vehicle. Manny, manager of the body shop, made arrangements to have that addressed and replaced and it looks great….. many thanks to all mentioned in my post. Lance Morrow, Summit, NJ More
Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran, Jennifer Scioscia
July 30, 2023
The service team is top notch. Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank y Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank you for making servicing my Ram such a pleasure. More
Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran, Jennifer Scioscia
July 28, 2023
Staff and service were amazing! I appreciated the communication via text and the convenience of setting up the appointment. I appreciated the communication via text and the convenience of setting up the appointment. More
Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran, Jennifer Scioscia
July 27, 2023
This dealership is a great dealership I received my vehicle way ahead of schedule THANKS vehicle way ahead of schedule THANKS More
Other Employees Tagged: Manny Grillo, Prue Smith , Erin Moran, Jennifer Scioscia

