Roland Maecha | Page 6

Service Personnel were professional courteous took me right in and performed all the work I needed right in and performed all the work I needed More

by mbuoye69amx Verified Customer Verified Customer

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SUPER proactive, conscientious, extremely knowledgeable and all around above and beyond team of experts, I am completely satisfied with my experience. My sincere thanks to Mona and Roland, they are world- and all around above and beyond team of experts, I am completely satisfied with my experience. My sincere thanks to Mona and Roland, they are world-class as far as customer service goes! More

by jackiekhost Verified Customer Verified Customer

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Joe Dimeo is the best, knows his job & does it well. is there a 6 star option? is there a 6 star option? More

by normtows Verified Customer Verified Customer

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Been going to Nielsen Jeep for years now having had several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if he’s not already) and greets by name. The associate, Mona, was helpful when I checked in and kept me posted on the work in progress as there were several issues. Mona went over my final bill with me and explained what was done. She recommended 2 items that needed attention and I approved the work… Finally, the name Allen (?) appeared on the statement as the mechanic who performed the work and I’m very satisfied…The car was returned to me in very clean condition….PS.. I had an issue with the condition of a full hood decal that came with the vehicle. Manny, manager of the body shop, made arrangements to have that addressed and replaced and it looks great….. many thanks to all mentioned in my post. Lance Morrow, Summit, NJ More

by LANCEOFSPARTA Verified Customer Verified Customer

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The service team is top notch. Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank y Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank you for making servicing my Ram such a pleasure. More

by Doug Verified Customer Verified Customer

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Staff and service were amazing! I appreciated the communication via text and the convenience of setting up the appointment. I appreciated the communication via text and the convenience of setting up the appointment. More

by josephhamrah Verified Customer Verified Customer

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This dealership is a great dealership I received my vehicle way ahead of schedule THANKS vehicle way ahead of schedule THANKS More

by almeenfields86 Verified Customer Verified Customer

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my service rep does a great job, very professional and always helpful and honest with any repairs, charges, etc. always helpful and honest with any repairs, charges, etc. More

by stuartrak Verified Customer Verified Customer

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Always cordial and accommodating when I bring my car in for service. Forget about the sales dept. though, the total opposite, actually the worst. for service. Forget about the sales dept. though, the total opposite, actually the worst. More

by Watchfetish Verified Customer Verified Customer

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I have been using Nielsen for many years and always have a positive experience. Roland and his team do a great job. a positive experience. Roland and his team do a great job. More

by jessica.lichtenberger Verified Customer Verified Customer

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