Roland Maecha | Page 9

Service and personnel were prompt courteous professional, very helpful in answering questions. On time and car returned quickly very helpful in answering questions. On time and car returned quickly More

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I switched from Mazda because the service dept was subpar. I'm glad I moved to Jeep. Not only is the service department accommodating and respect my time. It's definitely a well oiled machine. Tha subpar. I'm glad I moved to Jeep. Not only is the service department accommodating and respect my time. It's definitely a well oiled machine. Thank you for taking such good care of my vehicles. More

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Speedy service!!I have to say every time I have my Speedy service!! I have to say every time I have my vehicle serviced here it’s ALWAYS a great experience. My car is fixed the first time. Whe Speedy service!! I have to say every time I have my vehicle serviced here it’s ALWAYS a great experience. My car is fixed the first time. When I have to take it in for an oil change, my car is in and out. More

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Amazing to say the least! Roland was beyond helpful. I could not have been happier with how up to date I was kept on the status of my car and how quickly it was fixed. While every other dealership was gi could not have been happier with how up to date I was kept on the status of my car and how quickly it was fixed. While every other dealership was giving me the run around, Roland took care of everything. This was literally the only dealership willing to help me in a timely fashion. I can not thank Roland enough for all his help! More

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Worst service I’ve ever gotten, Rolland is a skeezer car was brought in for something that was supposedly a recall and fixed in the past all of a sudden same thing is wrong and it was $1400. Car was brought was brought in for something that was supposedly a recall and fixed in the past all of a sudden same thing is wrong and it was $1400. Car was brought in in Wednesday car was done on Friday we had to call in on Tuesday for update and receptionist did oh it was done on Friday you can come pick up, that would’ve been great to know…. Was never called once terrible dealership. Bunch of scammers do not bring your car here More

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STAY AWAY!!!! These people are terrible! they kept our car for 3 weeks, they wouldn't provide a loaner, the car flashed the CHECK ENGINE light when we were driving it home; we turned around and brought it car for 3 weeks, they wouldn't provide a loaner, the car flashed the CHECK ENGINE light when we were driving it home; we turned around and brought it back to the dealer. It died and needed a jump. Now 2 weeks later they don't know what's wrong with it and they put 200 miles on it test driving it and they never provided a loaner. STAY AWAY FROM THIS PLACE OR YOU REGRET IT! Manager Roland is USELESS. More

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I had a nightmare of a certified pre-owned Jeep Grand Cherokee that just happened to fall in my lap. The dealer tried fixing the problem every time but the issue keep coming back. I felt the service cent Cherokee that just happened to fall in my lap. The dealer tried fixing the problem every time but the issue keep coming back. I felt the service center did their due diligence to diagnose and fix the problem but I had a very rare electrical issue that was extremely difficult to fix permanently. The dealer provided me with a free rental and worked hard to fix my car. After a few months of trying and consulting with Chrysler they decided to make it right and provide me with an equivalent car that was actually a bit nicer than my existing one. It was extremely comforting to see the dealership make this right in the end and stand behind their warranty. I would like to call out the folks that treated me like a valued customer. Joe Alfano in sales, Roland Maecha and Manny Grillo in service, and Rick Vrablik the GSM. I will definitely recommend friends to Nielsen and I will buy again based on how they handled my situation. More

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Roland is knowledgeable, friendly, and always makes servicing my Jeep an easy and pleasurable experience. Thank you for being so efficient and awesome! Highly recommended! servicing my Jeep an easy and pleasurable experience. Thank you for being so efficient and awesome! Highly recommended! More

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Roland is knowledgable and has made my visits to the service dept. of Nielsen Dodge Chrysler Jeep Ram a pleasure. I feel he has my best interests at heart and takes care of my vehicle in a efficient and service dept. of Nielsen Dodge Chrysler Jeep Ram a pleasure. I feel he has my best interests at heart and takes care of my vehicle in a efficient and cost effective manner. I highly recommend this dealership and their professionals. More

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Daniel was pleasure to work with, patient and professional. I true nice guy. My new Jeep is so much fun , I love it and use it everyday. Call Dan if you want a vehicle and someone fun to work wit professional. I true nice guy. My new Jeep is so much fun , I love it and use it everyday. Call Dan if you want a vehicle and someone fun to work with, no games. More

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