Roland Stallbaumer | Page 7
Service Advisor
Laird Noller Ford Topeka
2245 SW Topeka Blvd
Topeka, KS 66611
Dealership Experience
15 yrs, 9 mos
Industry Experience
23 yrs, 3 mos
Languages Spoken
English
93 Reviews
Write a Review93 Reviews of Roland Stallbaumer
January 12, 2019
Best Dealership in Topeka Hands Down I always get great service everytime I go there. Roland always explains all our options and has never steered us wrong. Cory and Patricia have also I always get great service everytime I go there. Roland always explains all our options and has never steered us wrong. Cory and Patricia have also helped us on different occasions and are always friendly and very professional. Thanks for great service every time. More
Other Employees Tagged: Patricia Naylor , Corey Lucero
January 08, 2019
Slow unfriendly service. I had to call to see if the parts came in. Even after being told they would let me know. Service department seemed overwhelmed. I was there for warra I had to call to see if the parts came in. Even after being told they would let me know. Service department seemed overwhelmed. I was there for warranty work. No real explanation of what was fixed. More
January 08, 2019
Trustworthy service At times can be a little slow even with a scheduled appointment. But can always trust what they say. At times can be a little pricey. At times can be a little slow even with a scheduled appointment. But can always trust what they say. At times can be a little pricey. More
Other Employees Tagged: Percy Mayfield
January 07, 2019
Always A+ Always have a great experience with Roland in service and great interaction with the sales team. It's hard to go anywhere else because things get hand Always have a great experience with Roland in service and great interaction with the sales team. It's hard to go anywhere else because things get handled there for me every time. Thanks a million More
January 07, 2019
Maybe They were very nice. I am trying to write this though being frustrated. I went in to have a recall checked/fixed and to receive a free oil change (fi They were very nice. I am trying to write this though being frustrated. I went in to have a recall checked/fixed and to receive a free oil change (first one is on them). I was informed that I would have to wait to get my locks fixed. Ok, I understand. They gave me my free oil change. Thank you. Where I have caution is the fact that I was at 19,000 miles on a diesel truck. I needed to change my fuel filters and change my air filter. Nothing was discussed with me. There was no “hey, in 1000 miles you need this....”. Nothing. This is preventative maintence. This is coming from the same dealer that told me “this is your first diesel truck, you need to keep up with the extra cost and maintence”. I just felt like I was a number and there was no individual atentcion to my vehicle. The people are very nice. Everybody smiled and seem to enjoy their jobs. Just very busy. Side note: I own a Buick also. Every time I went in for service they detailed my SUV. You will not get that here. More
Other Employees Tagged: Steven May, Patricia Naylor , Greg Hanna, Wayne Stallbaumer, Rick Vandonge, Scott Watson, Raymond Wockenfuss
December 24, 2018
Great service on oil & filter change and tire rotation. They were very friendly and got the work done in a very timely manner which I needed because of my schedule that day. The work was done very well and They were very friendly and got the work done in a very timely manner which I needed because of my schedule that day. The work was done very well and I was notified of everything they did. I am sorry I don't remember names, but thanks for a great experience to the whole service department. More
Other Employees Tagged: Steven May, Patricia Naylor , Greg Hanna, Wayne Stallbaumer, Rick Vandonge, Scott Watson, Raymond Wockenfuss
December 20, 2018
Great service My car maintenance was done in a timely fashion, and we discussed a plan for future maintenance. What I most appreciated is that Roland treated me wi My car maintenance was done in a timely fashion, and we discussed a plan for future maintenance. What I most appreciated is that Roland treated me with great respect! Thank you, Roland! More
Other Employees Tagged: Cashier
December 20, 2018
Excellent Service Writer My Service Writer went way beyond the usual in assisting me in having my extended warranty cover my needed repair. Service like this is why I come bac My Service Writer went way beyond the usual in assisting me in having my extended warranty cover my needed repair. Service like this is why I come back. More
December 14, 2018
Quick friendly & trustworthy service! Appreciate the care they give my Ford Escape! Close handy service center. Always willing to go above & beyond. Good coffee & current newspaper & tv Appreciate the care they give my Ford Escape! Close handy service center. Always willing to go above & beyond. Good coffee & current newspaper & tv. Great care. Merry Christmas & happy new year. More
Other Employees Tagged: The lady who helped calculate my bill was efficient
December 06, 2018
Quick, thorough & professional service My wife's 2013 C-MAX's 12 volt battery died (in our garage, thank GOD). AAA jump-started it & I called NOLLER"S for an appointment. Told to bring it My wife's 2013 C-MAX's 12 volt battery died (in our garage, thank GOD). AAA jump-started it & I called NOLLER"S for an appointment. Told to bring it right in. 45 minutes later I had a new battery with a 3 year road-side service warranty! More

