Dealership Experience
24 yrs, 1 mo
Industry Experience
43 yrs, 8 mos
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Steven May
November 17, 2023
Service department consistently provides accurate and speedy customer service and excellent car care. I have always received the best from Noller ford. speedy customer service and excellent car care. I have always received the best from Noller ford. More
Other Employees Tagged: Roland Stallbaumer
November 09, 2023
Always ready to help! Great customer service. Will find the answers to your questions! Easy to understand! Great customer service. Will find the answers to your questions! Easy to understand! More
Other Employees Tagged: Brian Norton
November 09, 2023
This is a solid dealership and always great on customer service. Have been going here for years service. Have been going here for years More
Other Employees Tagged: Roland Stallbaumer, Brian Norton , Jeff Lange, Ryan Moranz, Wayne Stallbaumer
July 21, 2022
I don't even know where to start with this LESS THAN PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a prot PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a protective coating service and an oil change to get done on my car that I bought new site unseen. When I bought the car, they promised us a loaner car to take off site to go grab some lunch and buzz around while it was getting coated. When my husband showed up at 9:30 am, the service department said the car wasn't even on the schedule. They blamed the poor sales guy who was out at his mother's funeral and that it was his fault. Also, do you think they upheld their end about the loaner car? UMMMM NO!!!! My husband tried to get updates throughout the morning on how it was going, only to get an attitude from a cocky desk guy who told him only about 10 more minutes. Then finally at 2:45pm it made it to the lift for the oil change. Finally at almost 4:00pm my car was "ready". When my husband went out to look the car over there was pink soap running down the back hatch. He went to find the manager to show him the "quality of work" that his people did and all the manager said was "sorry" never making any effort or wanting to make it right. My husband was also promised a full tank of gas before he left. Do you think that happened? xxxx no! He left with only the half a tank of gas which was still in it from the drive up there this morning. Unfortunately, because of this horrible day of customer service, Laird Knoller has now lost a repeated customer who has bought the last 5 suv's and trucks sight unseen from them, not to mention the multiple people we have referred to your store from the Wichita area. Worst service experience ever. I am disappointed that I had to give you even a 1 star rating because you don't even deserve that!!!! More
Other Employees Tagged: Roland Stallbaumer, Patricia Naylor , Greg Hanna, Wayne Stallbaumer, Rick Vandonge, Scott Watson, Raymond Wockenfuss
March 13, 2021
Steve May for the past 20+ years. Knows what questions to ask and where to find the answers. Doesn't sell you anything you don't need. ask and where to find the answers. Doesn't sell you anything you don't need. More
Other Employees Tagged: Roland Stallbaumer , Wayne Stallbaumer
June 17, 2019
Steve May in service Steve May helped me with getting my truck looked at, it was under warranty and I noticed antifreeze smell. He gladly got it scheduled for me and they Steve May helped me with getting my truck looked at, it was under warranty and I noticed antifreeze smell. He gladly got it scheduled for me and they located the leak, it was a leak in the radiator. They replaced the radiator in a timely manner and everything looked good as new. I would recommend them to everyone. More
June 17, 2019
Great service Fast and thorough service. Had available text number to check on progress of the work. The waiting room is clean and comfortable. Staff is knowledgea Fast and thorough service. Had available text number to check on progress of the work. The waiting room is clean and comfortable. Staff is knowledgeable. More
June 12, 2019
Oil change Noller Ford has always been our go to service center even with non ford vehicles. There is very little wait time when you make an appointment Noller Ford has always been our go to service center even with non ford vehicles. There is very little wait time when you make an appointment More
June 11, 2019
Airbag Recall Service My airbag recall service was easy to schedule and was completed to my full satisfaction. They took good care of my car and gave me a ride to work and My airbag recall service was easy to schedule and was completed to my full satisfaction. They took good care of my car and gave me a ride to work and back. More