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Rolando Murillo
Rolando Murillo at Baker Nissan

Rolando Murillo | Page 3

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Rolando Murillo

September 05, 2026

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Employee Rating

Very good experience 10/10 I love it best the best dealership baker Nissan Houston More

by almap110575
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Irma Trevino

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Sep 07, 2026

Baker Nissan responded

We are thrilled to hear that you had a great experience with our dealership! Thank you for choosing us and for the 10/10 rating. We appreciate your support and look forward to serving you again in the future. Best regards, Baker Nissan Houston.

September 05, 2026

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Rolando was friendly and courteous, greeted me immediately upon arrival. He was knowledgeable about my issues and concerns and kept me updated on service recommendations, didn't make me feel pres More

by DPARK1251
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Recommend Dealer
Yes
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Sep 07, 2026

Baker Nissan responded

Thank you so much for your kind words, we're thrilled to hear that Rolando provided you with exceptional customer care. We pride ourselves on having a knowledgeable and courteous team who always puts our customers' needs first. Looking forward to seeing you again soon.

September 04, 2026

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Great customer service ! Provided me with an Uber so I would not miss work and very knowledgeable about the needs of my car More

by PRECIOUSMIPA689
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Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez

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Sep 06, 2026

Baker Nissan responded

Thank you for your kind words! We're glad we could help get you to work and make sure your car was taken care of. Providing excellent customer service is our top priority. We appreciate your business and hope to see you again soon!

September 02, 2026

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Tailgate not opening issue was fixed. Issue with collision detection feature constantly coming on and off was fixed, but that was because the feature was turned off. Also, the oil chang More

by ISAACPEREZ
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rogelio Martinez

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Sep 03, 2026

Baker Nissan responded

Thank you for your feedback. We apologize for the issues with the tailgate and collision detection feature. We will ensure that all requested services, including the oil change and key fob battery replacement, are properly addressed in the future. We appreciate your business.

August 23, 2026

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I didn’t appreciate how they pulled my car tracker out and had it hanging on the floor but overall the experience was great More

by LESHELADAMS2011
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Pena

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Aug 30, 2026

Baker Nissan responded

We apologize for the inconvenience with the car tracker, but we're glad to hear overall you had a great experience with us. We appreciate your feedback and will make sure to address this issue in the future. Thank you for choosing our business!

August 21, 2026

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El personal siempre amable, profesional y te explican con detalle el proceso. Siempre van más allá de mis expectativas. More

by ANGELESDERUIZ
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

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Aug 27, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our team consistently exceeds your expectations with their professionalism and attention to detail. We're committed to providing top-notch service to all our customers.

August 19, 2026

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Excellent, professional appreciates customers, takes good care of them. Have bought 4 Altimas from them More

by DSTEWARTTX
Service Price Transparency
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Recommend Dealer
Yes
Print
Aug 27, 2026

Baker Nissan responded

Thank you so much for your kind words and continued support! We truly value our customers and are grateful for the opportunity to provide excellent service and take care of all your car-buying needs. We look forward to many more years of serving you!

August 11, 2026

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Love him all easy and understandable. Great service. He’s very professional and respectful. I will definitely keep going back for all my car service needs. More

by TERRI.ADAMS22
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Recommend Dealer
Yes
Print
Aug 13, 2026

Baker Nissan responded

"Thank you for your glowing review! We are so happy to hear that our service has met your expectations. We are committed to providing professional and respectful service, and we look forward to serving you again for all of your car needs."

August 07, 2026

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The Service center always Gives me very good service and is very helpful and get it on time More

by DON-ALLEN1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos, Amiee Govea, Ricardo Ruiz, Jeff Valladares , Laurina Castillo

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Aug 09, 2026

Baker Nissan responded

Thank you so much for your positive feedback! Providing top-notch customer service and prompt delivery is our top priority. It's always a pleasure to assist you with your needs. Looking forward to serving you again soon! #happycustomers #excellentcustomerservice

Aug 11, 2026

DON-ALLEN1 responded

They very good work on my car at service they get me in time all out on time.

Aug 11, 2026

DON-ALLEN1 responded

#excellentcustomerservice

August 07, 2026

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Employee Rating

Very professional service. Easy to communicate with the service department The video of my car checkpoints was very helpful More

by CHERYLBRAD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Pena

Print
Aug 09, 2026

Baker Nissan responded

Thank you so much for your positive review! We pride ourselves on providing professional service and clear communication with our customers. Glad the video checkpoints were helpful! #customerfirst #satisfiedclient

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