HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE.
QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME.
QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME.
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by MWYACORP
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Baker Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you found our team professional and friendly. It's great to know we could assist you quickly with your Uber ride. We look forward to serving you again soon!
Great dealership and great service.
Rolando is always genuine and provides excellent customer service when we come to the shop.
Rolando is always genuine and provides excellent customer service when we come to the shop.
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by DONJUAYMAYS
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Baker Nissan responded
Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!
The wait when drop my car off was longer than I expected
but was greeted, fast service once the car was dropped off.
I would recommend this service center to anyone in the Cypress area.
but was greeted, fast service once the car was dropped off.
I would recommend this service center to anyone in the Cypress area.
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by GUERRIKI
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Baker Nissan responded
Thank you for your feedback. We apologize for the wait during drop-off but are glad to hear you received fast service afterward. We appreciate your recommendation and look forward to serving you again in the future.
I will NOT ever be returning to Baker Nissan the lady
service advisor who was helping me very rudely told me that they couldn’t rotate my tires when my truck was in their getting a oil change cause one o
service advisor who was helping me very rudely told me that they couldn’t rotate my tires when my truck was in their getting a oil change cause one of the lug nut was striped and they couldn’t get it off now the only problem is that Baker is the only ones that have touched those wheels on my last oil change.
So I will be going elsewhere from now on to get my truck serviced
Robert Held
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by RHELD357
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Baker Nissan responded
Robert, We sincerely apologize for your experience at Baker Nissan. Your feedback is important, and I will address this with our service team to ensure better communication in the future. We value your business when looking at your history on your prior visit the MPI sent to your phone did have the issue with the lug nuts mentioned and replacement was recommended but not approved we do our best to be proactive on a potential future issue we hope you understand and will still return for service
In the month apart I took 2 vehicle in for service .
I had received 4 solicitation from the dealer for a trade in of my vehicle. The first time I asked Casey to removed me from the list , I clearly told
I had received 4 solicitation from the dealer for a trade in of my vehicle. The first time I asked Casey to removed me from the list , I clearly told him I’m not ready to trade in neither of our vehicles. The second time I brought my car in again, I received a text/call again and I asked him to removed me from the list. The same day I received a text from Lori? Sales manager and Today from a Jason new car director.
What do I need to do to let you know that I’m not interested in trading our vehicles in. I AM ASKING KINDLY TO REMOVE ME FROM YOUR CALLING AND TEXTING LIST PLEASE………….. if you guys can’t respect my request I will be taking both our Nissan vehicle to another dealer for services.
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by C.CASTILLO1956
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2026 -
Baker Nissan responded
Thank you for your feedback, and I'm truly sorry for the repeated contact. Your request is important to us, and I assure you we will promptly remove you from all lists. We appreciate your patience and understanding, and hope to see you back for your servicing needs soon.
Rolando was great, he got me in and out quickly and
tailored to my needs! Made me feel welcome and was very flexible with considering my everyday driving needs.
tailored to my needs! Made me feel welcome and was very flexible with considering my everyday driving needs.
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by KURTFRED1998
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Baker Nissan responded
Kurt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan
Great customer service.
Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks
Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks
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by RHERMED
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
Baker Nissan responded
Thank you for the glowing review! We strive to provide top-notch customer service and are thrilled to hear that you were happy with our updates and performance on your truck. Thank you for choosing us!
I am pleased with the service that I have received on my
2025 Nissan Sentra although it only has 5K miles, and I purchased it in November 2024.
2025 Nissan Sentra although it only has 5K miles, and I purchased it in November 2024.
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by LHARRISON26
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Baker Nissan responded
Thank you for choosing us for your Nissan Sentra service needs! We are delighted to hear that you were satisfied with our service and hope to continue serving you in the future. Happy driving! 🚗
Rolando went above and beyond.
Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan.
Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan.
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by EMILE_MITCHELL
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Baker Nissan responded
Thank you so much for your kind words, it means a lot to us! We are happy to hear that Rolando provided excellent service and that we have gained a loyal customer in you. We look forward to continuing to provide top-notch service for all your automotive needs. Thank you for choosing Baker Nissan!
Patient with customers, urgent with quality work.
Much appreciated for those who don’t speak “car”!
Much appreciated for those who don’t speak “car”!
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by Rachel W
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Baker Nissan responded
Thank you for your kind words! We take pride in providing friendly and efficient service while delivering high-quality work. It's our pleasure to make car care easier for everyone.