Rolando Murillo
Rolando Murillo at Baker Nissan

Rolando Murillo | Page 2

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

Contact Me
4.8
58 Reviews
4.8

58 Reviews

Write a Review

58 Reviews of Rolando Murillo

October 08, 2026

Dealership Rating
Employee Rating

HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE. QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME. More

by MWYACORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our team professional and friendly. It's great to know we could assist you quickly with your Uber ride. We look forward to serving you again soon!

October 03, 2026

Dealership Rating
Employee Rating

Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 03, 2026

Dealership Rating
Employee Rating

The wait when drop my car off was longer than I expected but was greeted, fast service once the car was dropped off. I would recommend this service center to anyone in the Cypress area. More

by GUERRIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Miguel Cantos

Oct 04, 2026

Baker Nissan responded

Thank you for your feedback. We apologize for the wait during drop-off but are glad to hear you received fast service afterward. We appreciate your recommendation and look forward to serving you again in the future.

October 03, 2026

Dealership Rating
Employee Rating

I will NOT ever be returning to Baker Nissan the lady service advisor who was helping me very rudely told me that they couldn’t rotate my tires when my truck was in their getting a oil change cause one o More

by RHELD357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2026

Baker Nissan responded

Robert, We sincerely apologize for your experience at Baker Nissan. Your feedback is important, and I will address this with our service team to ensure better communication in the future. We value your business when looking at your history on your prior visit the MPI sent to your phone did have the issue with the lug nuts mentioned and replacement was recommended but not approved we do our best to be proactive on a potential future issue we hope you understand and will still return for service

September 30, 2026

Dealership Rating
Employee Rating

In the month apart I took 2 vehicle in for service . I had received 4 solicitation from the dealer for a trade in of my vehicle. The first time I asked Casey to removed me from the list , I clearly told More

by C.CASTILLO1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2026

Baker Nissan responded

Thank you for your feedback, and I'm truly sorry for the repeated contact. Your request is important to us, and I assure you we will promptly remove you from all lists. We appreciate your patience and understanding, and hope to see you back for your servicing needs soon.

September 28, 2026

Dealership Rating
Employee Rating

Rolando was great, he got me in and out quickly and tailored to my needs! Made me feel welcome and was very flexible with considering my everyday driving needs. More

by KURTFRED1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Baker Nissan responded

Kurt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan

September 17, 2026

Dealership Rating
Employee Rating

Great customer service. Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks More

by RHERMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar "Tony" Gutierrez

Sep 22, 2026

Baker Nissan responded

Thank you for the glowing review! We strive to provide top-notch customer service and are thrilled to hear that you were happy with our updates and performance on your truck. Thank you for choosing us!

September 13, 2026

Dealership Rating
Employee Rating

I am pleased with the service that I have received on my 2025 Nissan Sentra although it only has 5K miles, and I purchased it in November 2024. More

by LHARRISON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Baker Nissan responded

Thank you for choosing us for your Nissan Sentra service needs! We are delighted to hear that you were satisfied with our service and hope to continue serving you in the future. Happy driving! 🚗

September 06, 2026

Dealership Rating
Employee Rating

Rolando went above and beyond. Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan. More

by EMILE_MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Baker Nissan responded

Thank you so much for your kind words, it means a lot to us! We are happy to hear that Rolando provided excellent service and that we have gained a loyal customer in you. We look forward to continuing to provide top-notch service for all your automotive needs. Thank you for choosing Baker Nissan!

September 05, 2026

Dealership Rating
Employee Rating

Patient with customers, urgent with quality work. Much appreciated for those who don’t speak “car”! More

by Rachel W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Baker Nissan responded

Thank you for your kind words! We take pride in providing friendly and efficient service while delivering high-quality work. It's our pleasure to make car care easier for everyone.

2
...

Dealership Inventory (491 Vehicles)

used 2025 Nissan Versa car, priced at $19,469
2025 Nissan Versa
used
Aspen White exterior
CVT
Front-wheel Drive
used 2017 Nissan Titan XD car, priced at $27,758
2017 Nissan Titan XD
used
Gray exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Frontier car, priced at $44,060
2026 Nissan Frontier
new
Red Alert exterior
Automatic
Four-wheel Drive
new 2027 Nissan Sentra car, priced at $24,582
2027 Nissan Sentra
new
Fresh Powder exterior
Automatic
new 2027 Nissan Kicks car, priced at $27,828
2027 Nissan Kicks
new
Fresh Powder exterior
Automatic
used 2024 Jeep Wagoneer car, priced at $32,037
2024 Jeep Wagoneer
used
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive