Roman Camacho

After purchasing a certified pre-owned Volvo, I was promised a second key (apparently that’s a guarantee with CPOs). However, they did not have one bit promised to mail me one. I said I live hours away promised a second key (apparently that’s a guarantee with CPOs). However, they did not have one bit promised to mail me one. I said I live hours away, are you sure? The salesman said, “no problem. I’ll mail it tomorrow.” Weeks go by with no key. I made various attempts to contact them via text, phone, and email, and after two weeks, had the key mailed.The dealership finally mailed it out. However, it was blank and needed to be programmed. I calmly got in touch again, and asked why it wasn’t given/programmed when I was there. I received no response other than to visit my closest Volvo and they would reimburse me. I asked if they could simply pay the closer dealership, but they refused. After scheduling an appointment with Westlake Village Volvo, which is much nicer and more friendly, I emailed the general manager Khristopher Garwick the invoice for reimbursement. No response. I follow up a week later. No response. I email the finance department. No response. I email the business office. No response. It’s been a month. Terrible experience and I’ll be reviewing on every platform possible. Small claims court here we come. More

by kevinthomasguay Verified Customer Verified Customer

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Tony found me a car that fit my exact specifications over email. By the time I went to pick the car up at the dealership it only took 10 minutes in finance and a quick test drive around the block. Stage team email. By the time I went to pick the car up at the dealership it only took 10 minutes in finance and a quick test drive around the block. Stage team was warm and efficient. Best and fastest experience I’ve ever had leasing a car. AND (!) car is gorgeous. More

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Gio, Andrew and Roman did a great job making the purchase of my new car painless. They were attentive and straightforward. of my new car painless. They were attentive and straightforward. More

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The physical dealership was pretty much like any other dealership but what made the experience exceptional was the service. Super easy to set up a test drive of the specific vehicle I was looking for to r dealership but what made the experience exceptional was the service. Super easy to set up a test drive of the specific vehicle I was looking for to reserving the car. Sales (Amy) took are of the reservation and then had the vehicle ready for purchase. My trade-in amount was what I was expecting and the financing was super easy. I spent less than 3 hours from test drive to driving off the lot with my new vehicle. Exceptional. Thank You! More

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What an amazing experience Bryant was able to help me out with my car and go over and made sure I was taken care of and Thank you to Danny and Eliah for the deal with my car and go over and made sure I was taken care of and Thank you to Danny and Eliah for the deal More

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During a time when we were adrift, from the loss of our house in the palisades fire, these guys were so pleasant and kind and sold us a car we really needed and Really like. Hi fives all around for thes house in the palisades fire, these guys were so pleasant and kind and sold us a car we really needed and Really like. Hi fives all around for these folks More

by JEFF@AYEROFF.COM Verified Customer Verified Customer

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i am a long time client and always return to culver city volvo when my lease is up volvo when my lease is up More

by ALISON.ODONNELL2 Verified Customer Verified Customer

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My experience with this dealership has been exceptional, and it’s all thanks to the incredible team of Bryant, Tony, and Arlene. From the moment I first reached out, Bryant's professionalism and genuine app and it’s all thanks to the incredible team of Bryant, Tony, and Arlene. From the moment I first reached out, Bryant's professionalism and genuine approach truly stood out and solidified my decision to move forward with this dealership. But what made the whole transaction even more seamless was the continued support and service I received from Tony and Arlene. The three of them—Bryant, Tony, and Arlene—formed a trifecta of outstanding service that made it clear to me that this is, without question, the number one Volvo dealership in all of California. Let me emphasize, I did my homework over the last month and reached out to several other dealerships. I could’ve gone anywhere, but I’m so glad I chose this one. The level of attention, care, and expertise I received at every stage of the process was beyond what I expected. I can say with full confidence that these three associates make this dealership stand out above the rest. To anyone reading this review or considering where to take their business—do not waste another second looking elsewhere. Just go with this dealership and these exceptional people. Bryant, Tony, and Arlene made my experiences remarkable, and I’m grateful for all their help! More

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Mark and Roman were courteous, patient, helpful and knowledgeable. They made the experience of buying a new car not nearly as stressful as it might be, and I am so happy with the car they helped me sel knowledgeable. They made the experience of buying a new car not nearly as stressful as it might be, and I am so happy with the car they helped me select. The rest of the team that I interacted with were also fantastic. Thanks so much to you all. More

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Bryant and Tony are the best. They blew every other dealership away with the lease they got me on a new XC60, and the process was super quick and easy. They didn't waste my time w They blew every other dealership away with the lease they got me on a new XC60, and the process was super quick and easy. They didn't waste my time with a bunch of back and forth, just gave me a fantastic offer right off the bat and then made the rest of the process a breeze. More

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