Dealership Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
76 Reviews
Write a Review76 Reviews of Roman Santana
September 04, 2015
Great experience, satisfied customer! Thank you for helping me with my recent IS 350 lease. This is my first time leasing with Lexus. My lease on another luxury brand car ended and I h Thank you for helping me with my recent IS 350 lease. This is my first time leasing with Lexus. My lease on another luxury brand car ended and I had the option to lease with them again, but I decided to try something new (Lexus) and I’m so glad I did. I couldn’t be happier with my new car! I left the dealership feeling very good about my experience. Manny Laureano and Roman Santana were easy to work with, very helpful, patient and professional. Roman checked in with me the day after I leased to ensure everything was ok. No complaints. I’ve already recommended this dealership and both Manny and Roman to family/friends looking to lease/finance a car. More
Other Employees Tagged: Manny Laureano
August 31, 2015
great service, awesome and friendly My husband and i went to trade in our rx350 for nx200t :D and there was ROMAN SANTANA! Friendly and very helpfull, process went smoothly, he explain My husband and i went to trade in our rx350 for nx200t :D and there was ROMAN SANTANA! Friendly and very helpfull, process went smoothly, he explained clearly all our options and help us thru the whole process, he checked in with us the day after to see if all was well, i love Lexus of North Miami. Their people and services they offer are awesome! Roman Santana is a great guy and made us feel very confortable during the new purchased, we love our car! Thank you again Roman Santana :) More
Other Employees Tagged: Scott Argow, Scott Argow shouldnt be part of such a great dealer like you guys are he is not Lexus type! rude, sarcastic and offensive.
August 30, 2015
Couldn't have been any better! I bought a Lexus for the first time and Roman has very great customer service and was very knowledgable and professional on everything. He took the ti I bought a Lexus for the first time and Roman has very great customer service and was very knowledgable and professional on everything. He took the time to show me how everything works and I left the dealership very satisfied and I recommend everybody to go to him if you want or know somebody that wants a Lexus. More
August 21, 2015
Outstanding Service I recently purchased a 2015 Lexus GS350 at Lexus of North Miami. I dealt with Roman Santana who is outstanding and provides excellent service. I woul I recently purchased a 2015 Lexus GS350 at Lexus of North Miami. I dealt with Roman Santana who is outstanding and provides excellent service. I would highly recommend him to anyone that is interested in purchasing a vehicle. More
August 09, 2015
My first Lexus This is the first Lexus I buy, and I have to accept that when I arrived to the Dealer I was with many doubts about what to do. Thanks to Mr. Roman San This is the first Lexus I buy, and I have to accept that when I arrived to the Dealer I was with many doubts about what to do. Thanks to Mr. Roman Santana results were very different from what I imagined. His help was very important in making my decision. Thank you very much to Lexus of North Miami and especially to Mr. Roman Santana. More
July 25, 2015
Roman Santana hooked me up! I visited Lexus of North Miami because I was drawn there by a tv commercial, and wow I was impressed with the professionalism and attitude given to me I visited Lexus of North Miami because I was drawn there by a tv commercial, and wow I was impressed with the professionalism and attitude given to me by Roman Santana. I went there with baggage and didn't expect me to walk out there with a brand new IS250, I literally owed 6 months of payments on my previous lease and I had at lease 800 dollars worth of damage and still ended up leaving with a new Lexus for almost the same payment as a VW Passat!! Roman works miracles and I would highly recommend him to anyone! He was very efficient and explained everything, he actually made car buying stress free. Thank you so much for making me a happy Lexus owner! More
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