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Roman Santana
78 Reviews
Dealership Experience
11 yrs, 4 mos
Languages Spoken
English
Spanish
78 Reviews
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78 Reviews of Roman Santana
May 22, 2017
Best service in Florida!!!! Charming manager! Very attentive service! Correct communication and understanding of customer requirements! We will be happy to buy the next car from Charming manager! Very attentive service! Correct communication and understanding of customer requirements! We will be happy to buy the next car from Roman! I was glad to buy a car with Roman) More
by mashulenok1
April 30, 2017
Good sales team good deal I came in with short time and short temper. The team was patient and understandibg. I came out with a good car at a good price I came in with short time and short temper. The team was patient and understandibg. I came out with a good car at a good price More
by Paul f
Other Employees Tagged: Quad
April 05, 2017
Excellent customer services Roman was very helpful in explaining the whole process. I believed he gave me his best sincere advice on the purchase of my new Gx 460. I have no pre Roman was very helpful in explaining the whole process. I believed he gave me his best sincere advice on the purchase of my new Gx 460. I have no pressure and got a really good deal on the price, service, and other perks. I would definitely buy again from him. More
by Allan2017
Other Employees Tagged: Qudus Ijelu
November 13, 2016
best service ever.. So far this my 5th car I purchased from them. I got the best treatment and the best prices. Mark returned my call right away to resolve and answer my So far this my 5th car I purchased from them. I got the best treatment and the best prices. Mark returned my call right away to resolve and answer my questions regarding my last deal. If you really want the best prices go see them they will do whatever is in their power to get you the best deal. More
by keno
Other Employees Tagged: Alfred Utset , Mark Ricciardi
August 30, 2016
Great Team The entire thing was handled professionally and quickly. Roman was very quick and personable, made the whole thing easy. He followed through with the The entire thing was handled professionally and quickly. Roman was very quick and personable, made the whole thing easy. He followed through with the entire deal from showing the models to the test drive to completing the sale and explaining all the features. Matt P. the finance guy was incredible, worked an amazing deal that sold me on getting the car. I will definitely stick to this dealership because of Roman and Matt. More
by Nico0924
Other Employees Tagged: Matt Parke
July 04, 2016
The best seller ever!!!! Roman is so patient and professional. He takes his time to explain every single detail about your buy. I highly recommend to go to see him to find the Roman is so patient and professional. He takes his time to explain every single detail about your buy. I highly recommend to go to see him to find the best option for your next car. By the way in love with my new car ?? Thanks Roman you're the best!!!! More
by HeidyGarcia
May 04, 2016
Excellent sales experience! An overall great experience from first contact to closing the sale. Roman Santana was nothing short of amazing. Very professional, courteous and fol An overall great experience from first contact to closing the sale. Roman Santana was nothing short of amazing. Very professional, courteous and follows up after the sale is long done and your car is sitting in your garage. This was a great purchase experience for us, being from Texas. Roman kept us informed every step of the way, found the exact car we wanted and worked with our local credit union to finalize the sale. Needless to say that our next car will be a Lexus and it will be from Lexus of North Miami and Roman! More
by texaslexus
March 16, 2016
Phenomenal Service My car purchase experience was fabulous, Roman really took time to work with my finances and me feel comfortable. His confidence and experience in th My car purchase experience was fabulous, Roman really took time to work with my finances and me feel comfortable. His confidence and experience in the industry was phenomenal. I found exactly what I wanted, color and all and he deserves my gratitude of thanks. Roman you are indeed a life saver, I really appreciate your honesty and words of encouragement regarding my future purchases and making this purchase an enjoyable process. More
by Shelly
November 22, 2015
Best Experience Yet I had a incredibly great experience at this dealer. I am speaking from a buyer that has been played and tricked at a previous dealer. Roman is the one I had a incredibly great experience at this dealer. I am speaking from a buyer that has been played and tricked at a previous dealer. Roman is the one of the best sellers here. He not only gives you both perspectives and you can consider all the options that suits you best. I plan on coming back again and again. More
by rrayramon
November 06, 2015
Very nice services Thank you very much for help me bought a car i love lexus Mr Roman answer every question about that car some time i don't understand what they talking Thank you very much for help me bought a car i love lexus Mr Roman answer every question about that car some time i don't understand what they talking but he try to explain make every thing clear easy to understand because different languages. More
by kornwiwat
