Ron Lemanski | Page 40

Grateful! I really enjoyed getting another car cause the Accord was too low for me n my husband..Roger was very helpful in helping me decide to get the CRV in I really enjoyed getting another car cause the Accord was too low for me n my husband..Roger was very helpful in helping me decide to get the CRV in stead of HRV..THANK YOU ..I Love my new car..n lease! Now I can trade in 3 yrs n get another one! More

by Grandmaof15 Verified Customer Verified Customer

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BAD! Never again this dealer! 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, pas 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, passed around to different guys, used a 14 yr old phone to try to contact me. I just bought this! Why wasnt new #in system, no return call on hatch prob. Ignored by Jay. Had to go thru several guys tlin service dept to get things done. Thank god i bought a warranty. I was told you bought used.this how you treat buyers of used vehicles? Still have some tire issues, hate to go back to them. Should have traded this car out for me. This all happened in 1st 2 weeks of purchase.held up for a week of getting muffler as they used old phone number.Very disappointed in this place an treatment. Brad in service only decent guy. Would never recommend to anyone..asked for carfax at beginning. Was given after i had signed. Set up technique i believe. Now supposedly in hands of Chip Basney. Been a week again no word. Terrible business dealings. All within first 3 weeks of purchase if you count week waiting for muffler to be replaced. Was told had parts next day but used old old number to contact me! Dont they update system when someone buys? Failed me as a customer the whole deal. So here is your survey you asked for. I doubt if any improvements will be seen. For price i was charged i was ripped off. More

by bad deal@basney Verified Customer Verified Customer

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Great dealership to work with Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, h Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, helpful, and made the car buying experience a pleasant experience. More

by Anonymous Verified Customer Verified Customer

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Quality vehicles, service, and price Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and pers Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and personalized service. The selection offers vehicles in every color and with whatever equipment package best fits your needs. More

by satisfied customer Verified Customer Verified Customer

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Great customer service! They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what we could expect. More

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Great Service Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service d Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service department. Will go back to this location More

by rgf4 Verified Customer Verified Customer

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Excellent Brian Smith is an excellent salesman. He is very knowledgeable of the Honda vehicle. My nephew is a return buyer of Brian's. He spoke very highly of Brian Smith is an excellent salesman. He is very knowledgeable of the Honda vehicle. My nephew is a return buyer of Brian's. He spoke very highly of Brian and wanted to deal with him, again. More

by pvpenn75 Verified Customer Verified Customer

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Great service and friendly people at Basney Went in for the end of my 3 yr lease and worked with Justin Bowerman. He was very professional yet friendly and personable. Justin was able to come th Went in for the end of my 3 yr lease and worked with Justin Bowerman. He was very professional yet friendly and personable. Justin was able to come through with the kind and color of car I wanted and the price! He spent lots of time with us and made sure everything was perfect for us. It needed a dent fixed in it so he came to my work the following Monday and picked it up and had fixed then brought it back. That was yesterday, it is still not repaired completely, but he is working on it and I am positive he will come through with doing a similar thing. Justine is a great sale person and the sale went perfectly. Ron was very professional and friendly, also! More

by jtib22 Verified Customer Verified Customer

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Got exactly what I wanted in the end I went to Basney for a new car because my son has leased his last 2 cars and had great service and great cars. Also, the Basney name has been around f I went to Basney for a new car because my son has leased his last 2 cars and had great service and great cars. Also, the Basney name has been around for a long time and I trust them. I was a little frustrated after my visit; I told the sales person that I wanted a new CRV and he spent our entire time together trying to sell me a used CRV. He never even showed me a new one. After I left, another salesman called me and said that he wasn’t happy with the way things went. He asked me to come back and he would make sure that I got a new CRV to test drive and keep over night. I instantly fell in love and bought that car. The moral of the story - Basney will work with you to make sure you get what you want. I will definitely go back! More

by malmzeese Verified Customer Verified Customer

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Enjoyed dealing with Basney Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was R Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was Ron in finance More

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