Ron Palcer
Ron Palcer at Audi Marietta

Ron Palcer | Page 9

Audi Service Advisor

Audi Marietta

1141 Cobb Parkway SE
Marietta, GA 30060

4.6
98 Reviews
4.6

98 Reviews

Write a Review

98 Reviews of Ron Palcer

October 28, 2018

Dealership Rating
Employee Rating

Service Ron is always great to work with and makes sure i'm taken care of. Everything is ready to go with a loaner and he's in constant communication during r More

by ADAM.L.FRADKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Audi Marietta responded

Thank you for sharing your experience with us, Adam! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2018

Dealership Rating

The service writers work on commission. AVOID THIS PLACE. LOTS OF DOUBLE TALK, QUICK TALK. BOTTOM LINE, ONCE YOU DROP YOUR CAR OFF, THEY FIND ALL THESE PROBLEMS. I DROPPED MY CAR OFF FOR A More

by Bill Morgan
Recommend Dealer
No
Nov 07, 2018

Audi Marietta responded

Hi Bill, We apologize for your experience. We always work with the customer's safety in mind. All of our technicians are Audi Certified to see and measure things before a sensor does. We do not do the work unless you have approved us to do so and you did in this situation. We'd be happy to discuss further if you would like. Please call our Service Manager, Andrew at 770-575-4780. Again, we sincerely apologize that your experience did not go as expected. Thank you, Audi Marietta Management

October 22, 2018

Dealership Rating
Employee Rating

20K service They were very quick getting me in and out. I got a loaner vehicle and made it much easier to get back to work quickly. More

by KLBOWERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2018

Audi Marietta responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2018

Dealership Rating
Employee Rating

Superior Ron, as always, was competent, professional and very personable. He took care of my needs quickly and completely. It’s always a pleasure to be served More

by dennisjdodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Audi Marietta responded

Dennis, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 12, 2018

Dealership Rating
Employee Rating

Quality from the minute I walked in the door Ron has been my Audi guy for awhile now and I couldn't be happier. He's thoughtful about my time, and how we approach the maintenance of my Q5. He see More

by DAVID.ROLLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Audi Marietta responded

David, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 11, 2018

Dealership Rating
Employee Rating

Great service Ron is great. He is always helpful and keeps u informed. Has a great personality. Always makes me feel welcomed and at home. Outstanding service!!!!! More

by SPOWELL07059
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 15, 2018

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Ron! If you're ever in need of more help, please let us know!

October 09, 2018

Dealership Rating
Employee Rating

Service visit Ron in service always makes servicing our Audi’s easy and convenient. Also Erikka was very helpful in pointing out a few options for replacing our soo More

by MIDDLETON1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erikka Tiffani

Oct 11, 2018

Audi Marietta responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 04, 2018

Dealership Rating
Employee Rating

As always.... quick thorough, thoughtful service. As always, quick, thorough and thoughtful service. It is always a pleasure to have my Audi brought in for service at this dealership. Ron and Jayson More

by CINDYADAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Wyche

Oct 11, 2018

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Cindy! We look forward to your next visit! Take care!

September 28, 2018

Dealership Rating
Employee Rating

Love the people, always a pleasant experience!! Woke up with a flat tire and was able to make it to the dealership, which is conveniently located off Cobb Parkway. Service team is always pleasant an More

by COURT.ALICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2018

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 27, 2018

Dealership Rating
Employee Rating

Tune-up Brought my Audi A4 in for a standard tune up, new tires, and alignment. Ron was great! Thank you for the loaner vehicle. 5 stars More

by Audi.A4.Owner.Atlanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Audi Marietta responded

Hello, we are so happy to read such a wonderful review about Jim Ellis Audi Marietta! If you're ever in need of more help, please let us know! We hope you have a great day!

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