Ron Pineda
Ron Pineda at Germain Mazda West

Ron Pineda

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Ron Pineda

March 16, 2026

Dealership Rating
Employee Rating

Everyone was great! I thought I was told the car would be detailed inside and out after the oil change but maybe I misunderstood. Liked the video of the inspection. More

by KURKAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mathias

Mar 16, 2026

Germain Mazda West responded

Thank you for choosing Germain Mazda West and sharing your experience! We love your feedback about our team and detailing. We hope to work together in the future. Have a wonderful day!

March 15, 2026

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Employee Rating

I always trust taking my car here. I love that they send a video review of my car. More

by Rcyerkes
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo, Jo Carroll

Mar 16, 2026

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

February 28, 2026

Dealership Rating
Employee Rating

communication reliability collected amazing spectacular good techs good people great customer service fantastic service excellent More

by dakota22226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Germain Mazda West responded

We’re grateful for your five-star review! Thank you for choosing Germain Mazda West and for sharing your positive feedback about our team, Dakota.

February 21, 2026

Dealership Rating
Employee Rating

Very helpful and courteous . He helped me with a courtesy car once he realized I would be waiting all day for repair More

by TEALSPORTS
Recommend Dealer
Yes
Feb 23, 2026

Germain Mazda West responded

We're glad to hear we resolved things smoothly for you at Germain Mazda West! Thank you so much for sharing your support.

January 10, 2026

Dealership Rating
Employee Rating

Service was excellent, timely, loaner car available and ready..kept me informed.. good coffee and snacks! More

by J1is
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Jo Carroll

Jan 12, 2026

Germain Mazda West responded

We’re so happy to hear you enjoyed our amenities and seamless service! Thank you for choosing Germain Mazda West and for sharing your five-star feedback. See you next time!

December 23, 2025

Dealership Rating
Employee Rating

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo, Jo Carroll

Dec 24, 2025

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 22, 2025

Dealership Rating
Employee Rating

They are excellent with communication. They are extremely thorough. I would recommend them to anyone More

by michael.marchiando
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Dec 23, 2025

Germain Mazda West responded

We are grateful to have earned your business, Michael. Thanks for taking the time to leave us a review! - The Germain Mazda West Team

December 06, 2025

Dealership Rating
Employee Rating

Quick and easy was in and out of there in less time than I expected. More

by B
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

Dec 08, 2025

Germain Mazda West responded

Thank you for being such a great customer of Germain Mazda West!

December 04, 2025

Dealership Rating
Employee Rating

Ease with scheduling appointments, attentive service advisor Jolie, comfortable waiting area as well as frequent updates on the status of your vehicle. More

by SCLEVENGE
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

Dec 04, 2025

Germain Mazda West responded

We love to hear you've had a smooth experience with Jolie and the team! Thank you for choosing Germain Mazda West and for sharing your support online! See you next time!

November 30, 2025

Dealership Rating
Employee Rating

The dealership was responsive, and having the courtesy car made the car repair not disruptive to my work More

by dougxmcclure
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Dec 02, 2025

Germain Mazda West responded

We're so pleased to hear that everything went smoothly! Thank you for choosing Germain Mazda West and for sharing your feedback, Doug.

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