Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 21

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

February 14, 2022

Dealership Rating
Employee Rating

Awesome experience first time visiting. Will recommend and visit again. Service personnel is A1 Thanks More

by Big CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Big CHRIS, Thank you for rating your Five Star Ford Lewisville visit. Your recommendation and business are truly appreciated. Don't hesitate to contact Ron or me at 972-221-2900. We want to answer all of your Ford questions. Take Care, Chris Selbach, Service Director

February 14, 2022

Dealership Rating
Employee Rating

Very friendly and helpful. Took there time with me and answered all my questions. Service was fast and done right. More

by Tomtrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Tomtrain, Thank you for your feedback. Keeping you knowledgeable about your Ford is the goal. Any time you need Ron or my advice, please reach us at 972-221-2900. We look forward to seeing you at Five Star Ford Lewisville. Best Regards, Chris Selbach, Service Director

February 13, 2022

Dealership Rating
Employee Rating

A fantastic dealership. Very pleasant people; salespersons are not pushy, very knowledgeable about all Ford vehicles and happy to answer any questions. I was very impressed with Mr. Hunter Ligget More

by msiuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Liggett

Feb 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello msiuta, It is our pleasure to help with your automotive needs at Five Star Ford Lewisville. Hunter, Ron, and I welcome all of your vehicle questions at 972-221-2900. Let us know how we can help you enjoy your ride. Thank you, Kelly Blackwell, General Manager

February 11, 2022

Dealership Rating
Employee Rating

Really great in making sure my truck was serviced with Ford parts, made sure I was informed as to what was happening with my truck. Let me know exactly when it would be ready. Washed my truck and I believ More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Ginny, We know how important it is to care for your truck. Let's keep it around for many more years. Don't hesitate to reach Ron and our techs at 972-221-2900. We are here to help you in any way possible. Thank you, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Always courteous thorough and professional. They have been servicing this truck for 12 years. Runs and looks like new More

by Parej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Paul Schroeder

Feb 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Parj, It is important that our staff focuses on providing you exceptional service every time you visit Five Star Ford Lewisville. Thank you for recognizing our team and please stay in touch at 972-221-2900. We will look forward to serving you in the future. Best Regards, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Ron Romano was great to work withHe kept me informed and Ron Romano was great to work with He kept me informed and had my vehicle back on the road quickly. More

by figueroaj54
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello figueroaj54, You are a valued Five Star Ford Lewisville customer and we thank you for sharing your experience in our service department. Ron is a wealthy of information. Don't hesitate to reach him or me at 972-221-2900. We want to help you fully enjoy your Ford. Sincerely, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Great crew, always has great customer service in mind! Ron Romano is excellent to work with! More

by David
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello David, On behalf of Ron and the Five Star Ford Lewisville service team, thank you for rating your visit. Any time we can help with your automotive needs, please reach us at 972-221-2900. We are here to help you fully enjoy your Ford. Best Regards, Kelly Blackwell, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Everyone IDealt WithWas Very Everyone I Dealt With Was Very Friendly, Knowledgeable & Professional.. Thank You. Just So You Know I Purchased A Ford Truck From The Previou More

by THE BASS~TARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

Feb 08, 2022

Sam Pack's Five Star Ford Lewisville responded

Welcome to Five Star Ford Lewisville! We are grateful you gave us the chance to help with the care of your Ford. Our service team remains available at 972-221-2900 to answer any additional care questions. We look forward to keeping you coming back to our dealership. Thank you, Chuck Lee, Service Director

January 31, 2022

Dealership Rating
Employee Rating

With an oil change appointment I was in and out. Tim made sure of that also! Thanks Tim for keeping me updated! I know it’s super busy in service but, Tim was on it!!! More

by Michelle B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy in Service

Feb 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Michelle, Communication with our valued Five Star Ford Lewisville customers is a priority. When Tim, Ron, or I can offer our care advice, please reach us at 972-221-2900. We want to keep you informed about all aspects of your Ford. Thank you, Chuck Lee, Service Director

January 29, 2022

Dealership Rating
Employee Rating

Great experience. Easy to navigate, Friendly, informative, and helpful. From start to finish. Everyone stepped up with a smile. Made me feel comfortable. More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim, (checked me in), Louis (shuttle) cashier (sorry forgot name)

Jan 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Anne, for choosing Five Star Ford Lewisville for the care of your vehicle. Our service team appreciates your feedback and we welcome all of your future questions at 972-221-2900. Safe travels and please stay in touch. Take Care, Chuck Lee, Service Director

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