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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 22

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

January 22, 2022

Dealership Rating
Employee Rating

Great experience with my visit with the ford dealership and very nice people five star rating More

by Dino4695
Customer Service
Friendliness
Recommend Dealer
Yes
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Jan 23, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Dino4695, for choosing Five Star Ford Lewisville for your vehicle care. Any time Ron or I can offer our advice, please reach either of us at 972-221-2900. We are here to help in any way we can. Safe Travels, Chuck Lee, Service Director

January 19, 2022

Dealership Rating
Employee Rating

I really appreciate Ron, Annette, and the staff for keeping me informed on the process and progress of the vehicle. The shuttle guys, Luis and Matt, were friendly and safe drivers. More

by bellmelissa88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove, Matt, Luis

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Jan 20, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello bellmelissa88, Thanks so much for recognizing the Five Star Ford Lewisville service staff. Communication continues to be a priority. Let us know how we can help you with your driving comfort at 972-221-2900. We appreciate you. Take Care, Chuck Lee, Service Director

January 18, 2022

Dealership Rating
Employee Rating

Great customer service. Everyone I spoke to or dealt with were wonderful. I was kept well informed on the status of my car. More

by lcrow3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 18, 2022

Sam Pack's Five Star Ford Lewisville responded

Lcrow3, Thank you for taking the time to acknowledge Ron and the Five Star Ford Lewisville service department. Helping you fully enjoy your Ford is our job and we welcome questions between visits at 972-221-2900. Safe travels and stay in touch. Best Regards, Chuck Lee, Service Director

January 17, 2022

Dealership Rating
Employee Rating

Pete was extremely helpful when I brought my car in for service. Listened and addressed all my questions. More

by Crosswin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Jan 18, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Crosswin, Listening to our Five Star Ford Lewisville customers is one of the many ways we focus on their concerns. Between visits, we want to hear from you at 972-221-2900 when you have questions about your vehicle. Sharing our knowledge is important. Thank you for rating our services, Chuck Lee, Service Director

January 14, 2022

Dealership Rating
Employee Rating

I received excellent service. Everyone made me feel very special. Paul was kind, professional and knowledgeable. More

by Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

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Jan 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Kitty, Ron, Paul, and our technicians want you comfortable and well informed every time you visit Five Star Ford Lewisville. Please let us know when you need our Ford knowledge again at 972-221-2900. We will be ready to help in any way we can. Thank you, Chuck Lee, Service Director

January 13, 2022

Dealership Rating
Employee Rating

Excellent staff in the service department at 5 Star Ford. I am very happy to keep all future business at this dealership. More

by mcrageous2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears, Pete in Service department.

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Jan 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, mcrageous2, for making Five Star Ford Lewisville your service center. Sharing our knowledge is only a phone call away. Any time you need our advice, please reach us at 972-221-2900. Safe travels and please stay in touch, Chuck Lee, Service Director

January 12, 2022

Dealership Rating
Employee Rating

Ron Romano took care of us today. I was in and out quickly with good results! More

by D,nelson1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 13, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to acknowledge the efforts of Ron and the Five Star Ford Lewisville service staff. We look forward to hearing from you when you have future vehicle care needs at 972-221-2900. Best Regards, Chuck Lee, Service Director

January 09, 2022

Dealership Rating
Employee Rating

Professional, knowledgeable and compassionate is always what Lewisville Ford delivers! I am never disappointed and grateful for the experience. More

by greenekathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Pete

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Jan 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello greenekathy, We want you to feel welcomed every time you visit Five Star Ford Lewisville. Thank you for writing your review for Zack, Ron, and Pete. Any time our service team can offer advice, don't hesitate to reach us at 972-221-2900. We appreciate you! Best Regards, Chuck Lee, Service Director

January 08, 2022

Dealership Rating
Employee Rating

We have always received excellent service from Sam Pack Ford, Lewisville TX. We believe it is due to the knowledgeable, courteous employees that Sam Pack hires like our Service Advisor, Ray Raymono! Ray More

by cherrycarter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Jan 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello cherrycarter1, We want to keep you coming back to Five Star Ford Lewisville. When you have questions about your Ford, Annette, Ron, and I welcome your questions at 972-221-2900. Safe travels and please stay in touch. Thank you, Chuck Lee, Service Director

January 08, 2022

Dealership Rating
Employee Rating

Fast and good service . Everybody is very nice , took care of me very quickly. Will be coming back for future services More

by Jose Zamora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Jose, On behalf of Ron and the Five Star Ford Lewisville service team, thank you for your endorsement. Between visits, let us know when you have vehicle care questions at 972-221-2900. Best Regards, Chuck Lee, Service Director

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