Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville
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Ron Romano | Page 26

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
281 Reviews
5.0

281 Reviews

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281 Reviews of Ron Romano

May 30, 2019

Dealership Rating
Employee Rating

Service Ron, has been my service contact since I started bringing my vehicle in for maintenance and has always gone out of the way to make sure that I am gett More

by Fresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2019

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to recognize Ron and his efforts to keep you and your vehicle safely on the road. If either of us can help between visits, please dial 972-221-2900. We are here to provide the automotive care you need. Take Care, Mike Richardson, Service Director

May 30, 2019

Dealership Rating
Employee Rating

Amazing customer service!! Ron and 5*Ford family have always been providing me and my family with an exceptional service since I purchased my Flex in 2012. Thank you for always More

by Flex2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2019

Sam Pack's Five Star Ford Lewisville responded

Flex2012, We would like to thank you for choosing to be part of our dealership family! What an honor for us to have your loyalty to Ron and Five Star Ford Lewisville. Our goal is to keep you coming back by providing you the service you deserve. Thank you, Mike Richardson, Service Director

May 30, 2019

Dealership Rating
Employee Rating

Best dealership and service center Best dealership to purchase your car from. The service center is excellent. Our service advisor, Mr. Ron Romano is awesome. He has been our service More

by Russ & Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2019

Sam Pack's Five Star Ford Lewisville responded

Russ & Russ, Ron is definitely an asset in the Service Center at Five Star Ford Lewisville and we will be sure to share your comments with him. Thank you for your loyalty and we welcome your automotive questions at 972-221-2900. You are appreciated! Take Care, Mike Richardson, Service Director

May 28, 2019

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Employee Rating

Ron Romano as my Service Professional Ron has always approached his support of my service needs with total integrity and I trust him implicitly wth all my three Fords. I purchased a 2014 More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Sam Pack's Five Star Ford Lewisville responded

Ken, Thank you for recognizing Ron and his efforts to provide solutions to your Expedition's repair and maintenance. We agree he is an asset to our service center! We are excited that Ron has earned your loyalty and your feedback for him is greatly appreciated. Please stay in touch at 972-221-2900. Best Regards, Mike Richardson, Service Director

May 23, 2019

Dealership Rating
Employee Rating

Worker Ron Romano was very pleasant and explained everything to me and explained my options. my experience was far better than other dealers I have visited. More

by Ruth McPhate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2019

Sam Pack's Five Star Ford Lewisville responded

Ruth, We are here to serve and our goal is to provide you with customer care that will have you coming back for all of your auto needs. Please stay in touch at 972-221-2900 whenever you have automotive concerns. Thank you for choosing Five Star Ford Lewisville. Regards, William Mills, General Sales Manager

April 29, 2019

Dealership Rating
Employee Rating

Great Service everytime Ron at Sam Pack Ford Lewisville always provides Excellent services to my Truck and Car. I always buy Tires from SamPackFord in Lewisville Thank You More

by LaNeYgRiMmEtT67*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2019

Sam Pack's Five Star Ford Lewisville responded

Thank you for your continued business at our service center. Whenever you have maintenance or repair concerns, please give us a call at 972-221-2900. We value you and your business. Safe Travels, Mike Richardson, Service Director

April 26, 2019

Dealership Rating
Employee Rating

Ford Service Ron always provides great customer care when I bring my car in. I generally have an appointment but I had car trouble at lunch and he got me in and ha More

by Carhelp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 27, 2019

Sam Pack's Five Star Ford Lewisville responded

Carhelp, Keeping you and your Explorer safely on the roads is definitely a goal for Ron and our service team. Thank you for your commitment to our service center and please let us know whenever you have any maintenance or repair concerns at 972-221-2900. Safe travels, Mike Richardson, Service Director

March 10, 2019

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Employee Rating

Top Notch Service Ron goes above and beyond in customer service. Always making you feel welcome and important as a customer he goes out of his way to make sure your 10 More

by BoSox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2019

Sam Pack's Five Star Ford Lewisville responded

BoSox, Your repeat business is greatly appreciated. Thank you for taking the time to share your service visit. Ron or I am available at 972-221-2900 for any additional auto concerns you may have. Safe travels, Mike Richardson, Service Director

March 06, 2019

Dealership Rating
Employee Rating

Great service I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, More

by MannySingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews , Taylor Munden

Mar 06, 2019

Sam Pack's Five Star Ford Lewisville responded

Manny, It is great to hear we have earned your business and we are excited to have the opportunity to work with you on future automotive needs. Thank you for making Five Star Ford Lewisville your service center and dealer. Safe Travels, William Smith, General Sales Manager 972-221-2900.

February 21, 2019

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Employee Rating

Completely Satisfied Ron was thorough and professional. Quick turnaround and no surprises. I relied on Ron for recommendations and he was honest in his responses. Good guy More

by Hicks, Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2019

Sam Pack's Five Star Ford Lewisville responded

Tony, Providing our service customers with an honest and efficient experience is our goal. Thank you for recognizing Ron and we look forward to helping you keep your vehicle in top condition. Regards, Mike Richardson, Service Director

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