Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 25

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
not yet
rated

282 Reviews

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282 Reviews of Ron Romano

October 27, 2021

Dealership Rating
Employee Rating

Ron and the rest of the staff at Sam Pack Ford in Lewisville always make me feel a valued customer and service our cars promptly and without up charges. More

by Mommyof8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Mommyof8! You are a valued customer at Five Star Ford Lewisville. We want you and your family safe and comfortable during your travels. When Ron and I can help with your maintenance or repair concerns, don't hesitate to call us at 972-221-2900. Thank you, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

It is very nice with friendly people in service department and check out , and keeps one well informed of what’s going on More

by candledeacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

Oct 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello candledeacon, Thank you so much for choosing the service department at Five Star Ford Lewisville. Your recognition of so many of our team is appreciated. Any time we can invite you back, please give us a call at 972-221-2900. We look forward to seeing you and your vehicle again. Take Care, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

Five Star Ford is amazing, always helpful, knowledgeable and fun friendly family environment, awesome! Cool More

by Bazooka Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

Oct 26, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Bazooka Joe! It is always great to hear from our loyal Five Star Ford Lewisville customers. Annette and I remain available to you at 972-221-2900. We want you and your family safe during your travels. Call us any time! Thank you, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

Very good service Dept. Friendly and reasonably priced. Completed work as scheduled. I am very satisfied More

by Dwi059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Sam Pack's Five Star Ford Lewisville responded

Dwi059, Thank you for rating Ron and the Five Star Ford Lewisville service department. Find answers to your vehicle care any time at 972-221-2900. We want to know you are safe and knowledgeable with your vehicle. Take Care, Chuck Lee, Service Director

October 22, 2021

Dealership Rating
Employee Rating

Customer Service consultant Ron Romano was very polite and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack' More

by MrGarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Sam Pack's Five Star Ford Lewisville responded

MrGarza, It was our pleasure to help with the care of your Expedition at Five Star Ford Lewisville. Ron and I want to answer all of your maintenance questions. Reach either of us at 972-221-2900. Safe travels and please stay in touch. Thank you, Chuck Lee, Service Director

October 22, 2021

Dealership Rating
Employee Rating

The truck is in my bosses name. But I have to say Ron Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed More

by Whawheezy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, Whawheezy77, for taking the time to rate your Five Star Ford Lewisville experience. We are here to help with all of your truck needs. Please don't hesitate to call Ron or me at 972-221-2900 when you need our vehicle knowledge. Take Care, Chuck Lee, Service Director

October 20, 2021

Dealership Rating
Employee Rating

Once again, Ron and the Service team at Five Star Lewisville Ford took great care of me! They remember me and my car, always lay out great options, and keep me informed of progress! True profession More

by randall.posey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello randall.posey1, Thank you for your loyalty to Five Star Ford Lewisville. We sincerely value your business and hope to be of service to you again in the future. Please let Ron or me know when you need our advice at 972-221-2900. Best Regards, Chuck Lee, Service Director

October 19, 2021

Dealership Rating
Employee Rating

Took my car in for pre-paid oil change and tire rotation at my appointment time. They had me complete and on my way in 35 minutes. Great, courteous service. Thanks! More

by TomD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, TomD, for sharing your comments and recognizing Ron and his efforts. We really appreciate your business at Five Star Ford Lewisville. Let us know when we will see you again at 972-221-2900. We will look forward to it. Take Care, Chuck Lee, Service Director

April 08, 2021

Dealership Rating
Employee Rating

Was a great experience, not overly lengthy and Mo was great in answering all of our questions and getting us a great deal on our new car and our trade in More

by frankeculinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Albasha, Amos Bowen

Apr 09, 2021

Sam Pack's Five Star Ford Lewisville responded

Congratulations, frankeculinary, for taking the time to share your Five Star Ford Lewisville experience. If you would like to revisit Ford's features, please give Moe or me a call at 972-221-2900. We would be more than happy to reintroduce your car. Thank you, Jay Odom, General Sales Manager

July 08, 2019

Dealership Rating
Employee Rating

Best Service Advisor Ron Romano is always on top of our service needs for our cars. We trust Ron 100% for service advice. My last five cars have been serviced exclusively More

by Wayne&CathyCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Sam Pack's Five Star Ford Lewisville responded

Wayne&CathyCox, It is great to hear from you! Your loyalty to the service center at Five Star Ford Lewisville is very much appreciated. Between visits, if Ron or I can answer any maintenance questions please give us a call at 972-221-2900. Thank you for making us your first choice for repairs, Mike Richardson, Service Director

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