Ron Sjahfiedin | Page 14

Service, & Recent Purchase of another Corolla I have been a Falmouth Toyota customer since 1984, and would never consider going to another dealership. Customer service is superior, and the produc I have been a Falmouth Toyota customer since 1984, and would never consider going to another dealership. Customer service is superior, and the product is like no other. The staff is friendly, and goes the extra mile to help the customer. Over the years I've purchased 2 new Corollas, and 3 low mileage used Corollas...the last purchase (a few weeks ago) was a 2006 used Corolla which I am very happy with. I highly recommend this dealership..you'll never be disappointed, More

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decision made comfortable I had searched for a used (leaning towards Certified Pre Owned) car for several weeks, so had a pretty good idea as to what I wanted, what I could aff I had searched for a used (leaning towards Certified Pre Owned) car for several weeks, so had a pretty good idea as to what I wanted, what I could afford, and what the market was offering. It all happened surprisingly fast, so perhaps I was not as attentive as I should have been, esp. in terms of "what does Certified Pre-Owned include?". The trade if of my two older vehicles was handled easily as was my taking receipt of the 'new' (for me at least) vehicle. I should have checked out the tires more closely, should have examined the interior features as to what WAS as well as NOT included. But, I have no second thoughts. Ronnie is a very personable, respectful person, esp. as a salesperson, had he not been that way I would not have gone thru with this transaction. So, when car needs service, will see some of you then. Larry Morin More

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Purchased New vehicles I purchase a RAV4 from Falmouth Toyota-Scion and was completely satisfied from the services of the sales consultant Ronnie Sjahfiedin. Mr. Sjahfiedi I purchase a RAV4 from Falmouth Toyota-Scion and was completely satisfied from the services of the sales consultant Ronnie Sjahfiedin. Mr. Sjahfiedin spent a lot of time answering my questions and explaining my options with no high pressure tactics. After test driving vehicles, I decided on the 2014 RAV 4 XLE and Mr. Sjahfiedin had discussed the 2014 Scion XB with my wife and as a result made she decided to trade her 2009 Scion XB for the 2014. I have purchased five new cars over the last ten years from Falmouth Toyota and believe that the owner MR. Murphy operates an honest dealership and provides outstanding service. John A Ford Jr. More

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I have been a customer of Falmouth Toyota for 20 years. My husband and I have purchased several vehicles from Falmouth Toyota and consider ourselves Toyota loyalists. For this recent purchase we ventured My husband and I have purchased several vehicles from Falmouth Toyota and consider ourselves Toyota loyalists. For this recent purchase we ventured to many different dealerships to test a variety of car makes/models in an effort to do more due diligence. We used Toyota products as our scale for vehicle comparison and Falmouth Toyota as our benchmark for customer service. We ultimately purchased from Falmouth Toyota. We have confidence we have bought a reliable vehicle. We were treated exceptionally well by our salesperson, Ron and the rest of the sales team. For example, Ron helped to streamline the testing process by lining up several vehicles for us to drive one right after another, versus how we were treated at other dealerships where the sales associate would bring us back into the showroom between each vehicle test. We were welcomed into the dealership by name by the General Manager and the Sales Manager. The Service Manager, Tony Martino helped us through the difficult time post-accident/full vehicle loss by coordinating insurance reviews, vehicle towing, vehicle removal and a personal handoff to the sales team for vehicle replacement. We recommend Falmouth Toyota to our friends and family. Falmouth Toyota is one of our favorite companies to do business with. More

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I bought my last two cars from Ronnie Sjahfiedin and I can honestly say I have never trusted any dealership as much as I do as with Falmouth Toyoto. That's priority in my book. Also, everyone is caring an can honestly say I have never trusted any dealership as much as I do as with Falmouth Toyoto. That's priority in my book. Also, everyone is caring and friendly and their service department and sales explain everything to you. As for Ronnie, he is exceptional and he was instrumental in helping me get more money for my 2004 Corolla from my insurance company from the car accident I was in. I truly am so appreciative for their help, their honesty and their care. I wouldn't switch Falmouth Toyota with anyone. Most of all I love my new car and (I loved my old one). More

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I purchased my first Toyota Camry from Falmouth Toyota January 2011. I was pleasantly surprised at the financing package I qualified for with Toyota Financial. I had that car until my husband totaled it January 2011. I was pleasantly surprised at the financing package I qualified for with Toyota Financial. I had that car until my husband totaled it in a bad car accident. We just purchased our 2007 Toyota Camry in October 2013 from Falmouth Toyota. We were able to pass on the 2002 Toyota Echo to my son. As a result of the accident, we were in need of another vehicle. We went to Falmouth Toyota and spoke to Ron. We told him what we want and the monthly amount we could afford. Within a few days, Ron called us with information about the 2008 Toyota Camry. By the third week of November 2013, the team @ Falmouth Toyota worked out a deal for us that we could afford and met all our needs. We have told EVERYONE we know about the dedication and patience they had with our situation. We wouldn't consider purchasing a vehicle from any where else after the star treatment we received at Falmouth Toyota! More

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I had purchased a Toyota from Ron over six years ago. When I was ready for a new car, I went to a dealership closer to home, but they were not interested in my business. I returned to Falmouth Toyota eve When I was ready for a new car, I went to a dealership closer to home, but they were not interested in my business. I returned to Falmouth Toyota even though it is over an hour's drive from my house. I was given lots of attention and everything was handled efficiently. I am a return customer. More

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Ron Sjahfiedin was knowledgeable, professional and did everything possible to make sure that I as the customer was satisfied with my purchase. When I asked questions I was confident in his feedback. Ron everything possible to make sure that I as the customer was satisfied with my purchase. When I asked questions I was confident in his feedback. Ron gave me the financial information I needed in order to make the right decision for me. His knowledge of the auto I was considering was excellent. My experience with Amy Killoran was excellent as she was organized and informative. She too listened to my questions and gave feedback that was more than satisfactory. Amy and Ron communicated flawlessly with each other and that gave me a feeling of confidence. I would not hesitate to refer this dealership and these two employees to family and friends. More

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Falmouth Toyota has bent over backwards to help myself and my husband with our "Lemon" that WE DID NOT BUY FROM FALMOUTH TOYOTA. We bought a corolla from a family owned small shop in Wareham. With in a ye and my husband with our "Lemon" that WE DID NOT BUY FROM FALMOUTH TOYOTA. We bought a corolla from a family owned small shop in Wareham. With in a year we had $$$thousands of dollars put into the car. Falmouth Toyota, with out hesitation, gave us multiple rentals (with no charge) while they tried to figure out what was wrong with the car. The car was CLEARLY a lemon. With out discussion, the team at Famouth Toyota took us under their wing and helped us the best they could. This resulting in us buying a new vehicle. They took the lemon as a trade in and sent us on our merry way. We are internally greatful for their gracious and kind hearts and helping us out WHEN THEY DID NOT HAVE TO DO A SINGLE THING! xox Thank you again Falmouth Toyota and TEAM! You are fantastic!! Special shout out to Tony and Jesse in the Service Department! More

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Ron was very helpful in purchasing my Toyota. Several years ago when my wife and I purchased our first Toyota Corolla we had the pleasure of working with Ron who took the time to listen to exactly what w years ago when my wife and I purchased our first Toyota Corolla we had the pleasure of working with Ron who took the time to listen to exactly what we wanted. Several vehicles on the lot matched our description of a slightly used Corolla in great shape for a price we were comfortable with. Three years later we came back for a second Corolla mainly because of the positive experience with Ron. Again it was a pleasure to work with him and again we got the car we wanted. Ron was easy to talk to and patient to our needs. I would highly recommend Ron and Falmouth Toyota to all my friends and family. More

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