Ron Valentino | Page 25

Pray you do not need your car serviced here or that you need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ign need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ignored messages I left for a week. When I went to speak with the manager in person, he spoke to me like I was an idiot. I have never felt so disrespected. Do not offer these people your business. More

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worst dealership ever My son bought his first used 2009 chrysler 300 here. 1st day home, electronic key did not work defective key. Long sory short ended up lb splitting My son bought his first used 2009 chrysler 300 here. 1st day home, electronic key did not work defective key. Long sory short ended up lb splitting cost with dealer for 2nd key that worked. 2 weeks later all power steering fluid leaked out of it. Called them to repair it. They said they are not responsible g for repair, connecticut has law says sold db"as is". So we took it to a local responsible dealership who found a RAG SHOVED UP THE SHAFT OF THE POWER STEERING SHAFT. So, we called Napoli to tell them the power steering fluid leaked out because it had a hole in it and someone had shoved a rag up it, neatly put the cap back on, then the plate back on until it over flowed. $1,700 later, still giving, problems. Napoli refused to fix and Jose service manager said to me "lady, car sold to your son "as and connecticut has law that says cars sold as is means RAG OR NO RAG WE WILL NOT PAY FOR REPAIR" Not our problem and you cannot return the car, as is "MEANS AS IS" Wow I am shocked this could even be allowed. More

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Excellence in Customer Service Thanks to everyone at Napoli Nissan for the best experience buying my second vehicle from you. Love my new Rogue. Great people and great service! Thanks to everyone at Napoli Nissan for the best experience buying my second vehicle from you. Love my new Rogue. Great people and great service! More

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best ever GREAT dealership Great service everyone was a pleasure to deal with, would highly recommend. Best decision I made, will send all my family and friends GREAT dealership Great service everyone was a pleasure to deal with, would highly recommend. Best decision I made, will send all my family and friends to Napoli Nissan. More

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Would recommend to anyone!! A coworker of mine recommended that I check out Napoli Nissan after an unfortunate accident left my car totaled. As soon as I walked in I felt like I A coworker of mine recommended that I check out Napoli Nissan after an unfortunate accident left my car totaled. As soon as I walked in I felt like I was treated with the utmost respect and courtesy. I always have such trepidation walking into a car dealership as a young, single female, but the employees at Napoli were very respectful not only of me but of what I was looking for in a car and price range. After test driving a couple of vehicles (and with the reassurance of Ron and Joey) I decided upon leasing a brand new Sentra, which I am in LOVE with. For a fairly low monthly payment I was able to lease a beautiful car; I chose to pay a little extra each moth for a basic warranty that covers a lot of interior/exterior damages, which is great for peace of mind. Great experience and look forward to working with them again in the future! More

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A++ Customer Service ! My experience at Napoli Nissan was wonderful they were so helpful and accommodating. I recommend anyone to go to Napoli Nissan for the best pricing an My experience at Napoli Nissan was wonderful they were so helpful and accommodating. I recommend anyone to go to Napoli Nissan for the best pricing and cars . I told them exactly what I wanted and they got it for me, I was so shocked and amazed. No dealership is better than Napoli Nissan. Thank you ! More

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