Ron Ventura | Page 14

I talked with 4 different BMW dealers looking for my perfect 330i... Ron was the first to actually sit down and go over every single feature of the car - while also listening and responding to all my va perfect 330i... Ron was the first to actually sit down and go over every single feature of the car - while also listening and responding to all my various wants/needs. Far different experience at the other dealerships I visited or talked with - Ron is a pro who cares about his customers and I appreciate all he's done. I had a great experience purchasing a fantastic car. Thanks Ron and all the other folks at BMW of Catonsville! More

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Thanks to Ron Ventura this has been the best car buying experience I’ve ever had. I love my new X3! experience I’ve ever had. I love my new X3! More

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Ron is great. I first met him when my (previous) car was in for service and I was wandering the lot. For over a year Ron and I talked back and forth about replaci I first met him when my (previous) car was in for service and I was wandering the lot. For over a year Ron and I talked back and forth about replacing my X1. First, in my experience, it's rare to find the same salesperson working at a dealership for that long. Second Ron was responsive and patient while I ordered my X5 and changed the order a few times. I had no surprises - the car was exactly as ordered and I was not charged over MSRP (seems common at other dealers these days). My car was built on a Monday and was sitting at the dealership that Friday. All in all, it took about 5 weeks from order to pickup. I haven't had the car long so it's too early to speak about the car itself but the purchasing experience went well. More

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Ron has been outstanding to work with from the moment we met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville BMW has been as excited and supportive for us as we enjoy our M3. More

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I recommend the dealership with a little caution. First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacke First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacked knowledge of my x5 45e. There were several items he explained to us about our SUV when we picked it up that were not correct when I actually read the owners manual. We were also told it had specific items like rear / cargo heating and cooling (we have a large dog) that it does not have. IT HAS VENTS THAT LOOK LIKE HVAC, but are not in reality. We wanted a factory installed trailer hitch, but a month after we ordered it, we were told we couldn't get one. No reason given. Take it or leave it. We were also told loaners are available for when you need to have your car serviced. Technically yes. They have a select FEW that are on a first come, first get, availability and 99% of the time you won't get one. Tell me the truth. If you don't know..... its ok..... tell me that and find out the answer if you can. I'm an adult, I can take it. Let me make a proper, informed, correct decision. More

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Ron was great! Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. More

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Ron has been an absolute hero to me in my car purchase! ! He managed to sell me my dream car, a 2021 Ford Bronco Sport. He knew I was in a rush due to a family emergency and he did his best to get me in and ! He managed to sell me my dream car, a 2021 Ford Bronco Sport. He knew I was in a rush due to a family emergency and he did his best to get me in and out of the dealership. He returned my rental car from out of state for me and has always been extremely prompt in replying to my questions! This was my first time purchasing a car on my own and he was so helpful and patient with me. My plates were stolen and Ron was wonderful about helping me through the process of getting replacement plates. He was wonderful and I highly recommend him to anyone thinking of purchasing a car!! Very nice man who is on your team throughout the entire process! More

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Ronald guided me through the the purchase of my first BMW. Great experience! Easy, transparent and, dare I say, fun. BMW. Great experience! Easy, transparent and, dare I say, fun. More

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Nothing but great things to say about Ron! Ron was extremely detailed in his approach, and honest. The entire process from start to finish was super easy -- smooth, reliable, and fun! I couldn't have extremely detailed in his approach, and honest. The entire process from start to finish was super easy -- smooth, reliable, and fun! I couldn't have asked for a better experience. Thank you, Ron!! More

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Iam a Retired USMC & 100% Disabled Veteran,After Iam a Retired USMC & 100% Disabled Veteran, After surviving 6 months in a hospital and not dieing.. I decided to purchase my Dream vehicle a 2009 Cor Iam a Retired USMC & 100% Disabled Veteran, After surviving 6 months in a hospital and not dieing.. I decided to purchase my Dream vehicle a 2009 Corvette Convertible, I put together every dime and i was able to purchase the vehicle cash..I only was able to enjoy my new car for a week, and then all the electrical problems started all the dash lights were coming on, the car even locked me inside the car. Currently the vehicle is at a Chevrolet dealership service department, after spending close to a $1000.00 which I didn't have to spend, they feel the problem is so serious that it might not be worth fixing, and they recommend that I need to contact the BMW dealership where I purchase the car at, saying that that they had to know of all these electrical problems.. More

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