I enjoyed my visit during my first oil change service on
a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile
a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile despite the blistering Texas heat, and Ron made time to say hello and ask about our recent Crosstrek purchase. Both provided excellent service. Thank you! Great team at Five Star Subaru of Grapevine!
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by mrln1926
Service Price Transparency
Jun 25, 2023 -
Five Star Subaru of Grapevine responded
Hello mrln1936, Thank you for taking the time to rate your first Five Star Subaru service visit. Both our sales and service staff want you to fully enjoy your Subaru. If you have any further questions or need assistance, please don't hesitate to reach out to 817-438-1700. We are always here to help. Best Regards, Jake Ritter, Service Director
A bit longer than I expected to resolved but didn’t reall
have a choice.
have a choice.
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by ric
May 05, 2023 -
Five Star Subaru of Grapevine responded
Ric, Thank you for your feedback and patience as we completed your purchase at Five Star Subaru. Don't hesitate to reach our team at 817-438-1700 to revisit the features of your new Subaru. We want you to totally enjoy your new car. Best Regards, Doug Laymon, Sales Manager
May 05, 2023 -
ric responded
ric24@charter.net
Very please with the service.
And finding me the perfect car for me .🙋♀️
Highly recommended.
And finding me the perfect car for me .🙋♀️
Highly recommended.
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by carolmkam
Verified Customer
Verified Customer
Apr 29, 2023 -
Five Star Subaru of Grapevine responded
Congratulations, carolmkam, on your new car purchase at Five Star Subaru. Thank you for your recommendation of Ron. Don't hesitate to call 817-438-1700 to review the features on your Subaru. Enjoy! Sincerely, Doug Laymon, Sales Manager
Sales experience was no pressure.
Car buying was as easy and stress free as expected.
Car buying was as easy and stress free as expected.
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by Nunya Business
Verified Customer
Verified Customer
Mar 20, 2023 -
Five Star Subaru of Grapevine responded
Hello Nunya Business, We appreciate your endorsement and business at Five Star Subaru. Let us know if you would like to revisit the technology on your new car at 817-438-1700. We want you to completely enjoy your Subaru. Thank you for your review and business, Doug Laymon, Sales Manager
A special acknowledgment to Ron Yon, I consider him a
person, a professional who makes the customer feel comfortable. In the Usa I have bought in dealerships Volkswagen, Toyota, Mazda, BMW and now Subaru
person, a professional who makes the customer feel comfortable. In the Usa I have bought in dealerships Volkswagen, Toyota, Mazda, BMW and now Subaru. In some cases you are faced with authentic sharks and they don't make you feel at ease. Ron is a person with a lot of experience.
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by NVO
Verified Customer
Verified Customer
Mar 19, 2023 -
Five Star Subaru of Grapevine responded
NVO, Thank you for taking the time to rate your Five Star Subaru shopping experience. Ron is a seasoned Subaru representative and continues to be available at 817-438-1700 when you have questions. Let us know how we can help you enjoy your car. Take Care, Doug Laymon, Sales Manager
The best dealership experience at 5 Star Subaru was
highlighted by our salesman Ron. He patiently showed us a couple difference vehicles and their features then let us test drive each of them to see wh
highlighted by our salesman Ron. He patiently showed us a couple difference vehicles and their features then let us test drive each of them to see which one best fit our needs. Once we decided on a vehicle and placed an order, Ron kept us informed on the status and worked out the details for finishing the purchase once the vehicle arrived. This dealership did not try to add unwanted dealer add-ons or additional fees to the MSRP. The whole purchase experience was low stress.
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by JacobS
Verified Customer
Verified Customer
Jan 22, 2023 -
Five Star Subaru of Grapevine responded
Thank you, JacobS, for rating your Five Star Subaru shopping experience. Your endorsement of Ron and our ordering processes is appreciated. Stop by or give us a call at 817-438-1700 if you would like to revisit any of the features on your new Subaru. We are here to help in any way we can. Best Regards, Doug Laymon, Sales Manager
A very good experience.
Everyone was so helpful and prompt. I would certainly recommend your dealership.
Everyone was so helpful and prompt. I would certainly recommend your dealership.
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by DTHOLDER36
Verified Customer
Verified Customer
Jan 11, 2023 -
Five Star Subaru of Grapevine responded
DTHOLDER36, We are so excited to have you in our Five Star Subaru family. Thank you for shopping with Ron! Whenever you need vehicle advice, don't hesitate to call 817-438-1700. We want to help you fully enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager
I had no dealings with Doug Laymon.
Ron Yon was very good to work with. He explained everything accurately with no high pressure. He made sure that I got the vehicle I wanted and che
Ron Yon was very good to work with. He explained everything accurately with no high pressure. He made sure that I got the vehicle I wanted and checked on me later to make sure things were going well. The dealership has an excellent facility. I was pleased that they donated to charity in my name.
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by raejay927
Verified Customer
Verified Customer
Dec 26, 2022 -
Five Star Subaru of Grapevine responded
Raehay927, It is great to know you felt your Five Star Subaru was a good one. Thanks for making your purchase during the Subaru Share the Love Event. We hope to see you in 2023. Please stay in touch at 817-438-1700. Best Regards, Doug Laymon, Sales Manager
Ron Yon is a fantastic sales person that defines customer
service and how to develop a relationship. He took care of me in many ways; I had no idea about anything regarding Subaru. He was patient and taught
service and how to develop a relationship. He took care of me in many ways; I had no idea about anything regarding Subaru. He was patient and taught me all of the possibilities that the new vehicle had in store. Thank you, I will be a loyal customer for many vehicles to come.
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by paramountperformancetraining
Verified Customer
Verified Customer
Dec 04, 2022 -
Five Star Subaru of Grapevine responded
Congratulations on your new vehicle from Five Star Subaru! We want you knowledgeable about the Subaru brand. Stop by or call our team at 817-438-1700 with your questions. Enjoy your ride and please stay in touch. Best Regards, Doug Laymon, Sales Manager
Excellent customer service throughout the whole process
to help me find the car I needed
to help me find the car I needed
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by sspeckner
Verified Customer
Verified Customer
Nov 04, 2022 -
Five Star Subaru of Grapevine responded
Sspeckner, Thank you for shopping at Five Star Subaru. Ron and our entire team want to make your driving experience memorable. Let us know when you have technical or care questions at 817-438-1700. Your satisfaction continues to be a priority. Take Care, Doug Laymon, Sales Manager