Ronald Draves | Page 3

The wait wasn’t as bad as I thought it would be. Friendly service staff Friendly service staff More

by CARLATETA102 Verified Customer Verified Customer

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The service staff was very knowledgeable, friendly, and helpful. They explained all my service needs. helpful. They explained all my service needs. More

by CPRENDERGAST1 Verified Customer Verified Customer

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Tim and his staff were wonderful. I’d like to recognize Jason (I believe that was his name). He made sure the car was pulled up, warmed, and ready when I was running late for work. Hi I’d like to recognize Jason (I believe that was his name). He made sure the car was pulled up, warmed, and ready when I was running late for work. His accommodation and attentiveness made a big difference. Thank you! More

by saramdm116 Verified Customer Verified Customer

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I am very pleased with the sales and service of the Ford of Latham dealership. of Latham dealership. More

by Dan H. Verified Customer Verified Customer

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Always good service here. Been very happy with no pressure. Communicative about process with repairs and time frames. Been very happy with no pressure. Communicative about process with repairs and time frames. More

by DHEILMAN85 Verified Customer Verified Customer

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They got me in relatively quickly, kept me informed as the work progressed, and did quality work. the work progressed, and did quality work. More

by EDKEILEN2 Verified Customer Verified Customer

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Great experience at Latham Ford. The service team did a great job. Facility was very nice and clean. The service team did a great job. Facility was very nice and clean. More

by MCKENNA1 Verified Customer Verified Customer

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The service department told me I had a leak from my transfer case needed new brakes and a tear in my drive belt. Transfer case had no leak all fluid was there and a week later my transmission xxxx the transfer case needed new brakes and a tear in my drive belt. Transfer case had no leak all fluid was there and a week later my transmission xxxx the bed. I find the timing odd because I’ve never had an issue with it prior and if there was a leak why couldn’t they determine where it was actually coming from rather than ASSUMING it was in the transfer case. I tried to get a hold of the service manager and it was a case of phone tag where he called me back once and I tried calling back several times. The man who replaced my transmission told me had I brought it in prior I could have avoided needing a whole new transmission and not paying $6,000. More

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The service team were great, even the gentleman who met us as we entered the garage was kind and so courteous. All I remember was he was very tall, great guy us as we entered the garage was kind and so courteous. All I remember was he was very tall, great guy More

by DAVEK54WALL Verified Customer Verified Customer

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Everything is easy. .arranging service and arrival ease, and communication during service. Smooth and professional .arranging service and arrival ease, and communication during service. Smooth and professional More

by PMSCORZA727 Verified Customer Verified Customer

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