Ronald Draves | Page 7

Great job ! Very efficient best experience I’ve ever had at a dealership service dept Very efficient best experience I’ve ever had at a dealership service dept More

by HDF1869 Verified Customer Verified Customer

Report | Print

Latham Ford was very attentive, very fast, and very courteous. Tim at the service desk made sure I knew what was going on every step of the way and notified me as soon as things were done. courteous. Tim at the service desk made sure I knew what was going on every step of the way and notified me as soon as things were done. More

Report | Print

Great experience. Warm greeting from service representative Donat who kept me up to date on progress of the repair and got me transportation back when it was completed Warm greeting from service representative Donat who kept me up to date on progress of the repair and got me transportation back when it was completed More

Report | Print

The people that work there are helpful and I like your pick up and delivery service pick up and delivery service More

Report | Print

I had a 10AM appointment on 7/31, which was the earliest appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was to appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was told this was not an appointment but put me in a que?? At that point I asked the service manager what kind of poor quality service Latham ford provides, at which point he and a tech checked my truck but found no problem with the brakes. I have since received a recall letter. This problem resulted in me scraping a guardrail to avoid rearending another car causing $5700 which I expect Ford to pay for. More

by BBEBERWYCK Verified Customer Verified Customer

Report | Print

They did a great job of getting my car in and out in advance of the time I had requested. All services were completed properly. advance of the time I had requested. All services were completed properly. More

by PMWATERVLIET Verified Customer Verified Customer

Report | Print

Great dependable dealership. Friendly, customer oriented, knowledgeable, ON TIME, patient, reliable, CLEAN Area’s and busy. Friendly, customer oriented, knowledgeable, ON TIME, patient, reliable, CLEAN Area’s and busy. More

by TWIN1955 Verified Customer Verified Customer

Report | Print

Wonderful service by very nice people, thank you! We appreciate your professionalism and your kindness. We appreciate your professionalism and your kindness. More

by rainvillecarole Verified Customer Verified Customer

Report | Print

Donat and the whole service team are phenomenal. I am an older disabled man and they went out of their way to make sure I was comfortable. In addition to the personal service, Donat and team veri I am an older disabled man and they went out of their way to make sure I was comfortable. In addition to the personal service, Donat and team verified my warranty coverage to make sure I had the repairs I needed. Thank you VERY much. Ps… I love my FORD F150. More

by REALLYGRUMPY.MAN Verified Customer Verified Customer

Report | Print

Service was great clean facility drop the truck off and was finished before the time they said was finished before the time they said More

by Ftcterry Verified Customer Verified Customer

Report | Print