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Ronald Hector
Ronald Hector
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
196 Reviews
Dealership Experience
10 yrs, 7 mos
Industry Experience
15 yrs, 7 mos
Specialties & Trainings
Master Certified
196 Reviews
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196 Reviews of Ronald Hector
May 15, 2025
I am a repeat customer and every time has been a good experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did howev experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did however I did not feel 100% comfortable with the manner that he responded and spoke over me. More
by IVYMCDOLE
Verified CustomerOther Employees Tagged: Zee Hanif, Gemma Urbina, Dulce Perez
May 03, 2025
Ronald has excellent customer service! I'm impressed with his attention to detail and responsiveness. Not only did he answer all my questions, he maintained communication well after I pur I'm impressed with his attention to detail and responsiveness. Not only did he answer all my questions, he maintained communication well after I purchased my first Lexus with him. It was such a pleasant transaction that I went back to purchase with him a second time. The Pembroke Pines dealership is amazing to work with! Highly recommend ⭐⭐⭐⭐⭐ More
by carrillojanet8
Other Employees Tagged: Vivian Cornejo
May 03, 2025
Excellent guys to work with. Very professional and responsive. They made this process fantastic. Would buy and ship again! Very professional and responsive. They made this process fantastic. Would buy and ship again! More
by Taylor Hallman
Other Employees Tagged: Nicholas Ensey, Eid Alkabouni
May 02, 2025
Ronald Hector was corteous and proffecional. We were able to discuss the deal with no pressure, and work out a price for the car. Was satisfied with the finance person, was able to obtain an app We were able to discuss the deal with no pressure, and work out a price for the car. Was satisfied with the finance person, was able to obtain an approval with a lower intrest rate. Overall satisfied with the experience and dealership . Been coming to Pembroke Pines Lexus for the last 15 years, and continues to put customer service first. More
by CERDAR2000
Other Employees Tagged: Jorge Leon
April 23, 2025
Ronald was a pleasure doing business with as soon as we arrive to the parking lot he introduced himself and asked if we needed assistance and took care of us right away, excellent service. arrive to the parking lot he introduced himself and asked if we needed assistance and took care of us right away, excellent service. More
by MsMaltsev
March 31, 2025
Ronald was very helpful in answering all of my questions. The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald! More
by Michael
Other Employees Tagged: Simon Robles
March 08, 2025
Ronald is our Costco purchase contact. He is very knowledgeable and quickly located our preferred configuration and equipment. Our SUV is in transit, and we look forward to receiving it He is very knowledgeable and quickly located our preferred configuration and equipment. Our SUV is in transit, and we look forward to receiving it later this month. We recommend Ronald, especially if you are purchasing through the Costco purchase program. More
by David Fannin
March 08, 2025
The overall service at this location has declined. Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is th Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is that the quality of service has dropped from an 8-10 range to more like a 5-8. More
by NELSON.F
Other Employees Tagged: Jeremy Rivera, Steve Pastukhov
February 05, 2025
I have been doing business w/Lexus of PBP since 2000 and have always been treated fairly and taken well care of. Ronald Hector came in on his day off to accommodate me when purchasing my lease. I was in an have always been treated fairly and taken well care of. Ronald Hector came in on his day off to accommodate me when purchasing my lease. I was in and out in less than one hour! I am more than happy to do business at this location! Georgia Hulett Cox More
by georgia.cox
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