Ronald Hector | Page 2

Our experience purchasing our car was good. I want to extend a Thank You to Nathan Behrent who demonstrated exceptional customer care, and also was patient and listened instead of being pushy I want to extend a Thank You to Nathan Behrent who demonstrated exceptional customer care, and also was patient and listened instead of being pushy for a sale. Everyone was professional and helpful. I’m very happy with our experience at Lexus of Pembroke Pines More

by fgr0601 Verified Customer Verified Customer

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Lexus of Pembroke Pines surrounding is pleasant, professional and welcoming , everyone is helpful and easy to deal with. professional and welcoming , everyone is helpful and easy to deal with. More

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I had an exceptional experience at Lexus of Pembroke Pines during my last visit to have my car serviced. Mr. Juan Correra was exceptional in the service he provided. I was having an extremely difficult Pines during my last visit to have my car serviced. Mr. Juan Correra was exceptional in the service he provided. I was having an extremely difficult morning, and he completely turned it around with the level of service he provided. He was attentive, efficient, and knowledgeable. I certainly felt that he extended understanding and compassion while also providing exceptional service. More

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Ronald was great and professional. Car was as advertised. Follow up call was very much appreciated. Car was as advertised. Follow up call was very much appreciated. More

by BIXXMAN1 Verified Customer Verified Customer

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There's a few people at Lexus that I really don't understand the way they treat their customers. Thank God at the end. To young men take care of me. I don't appreciate it for being a good customer understand the way they treat their customers. Thank God at the end. To young men take care of me. I don't appreciate it for being a good customer the way I being treated But that's OK, life goes on. God bless you take care of yourself. More

by jamel4343 Verified Customer Verified Customer

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Yes and no. First off the service I received these last 2 years was great up until r1/24 I went in for a service and a noise. Sara was the person I was communica First off the service I received these last 2 years was great up until r1/24 I went in for a service and a noise. Sara was the person I was communicating with during my service. She lacked so bad on communication till I had to go to the cashiers counter and ask for the service manager only for him to come and say my car will be ready in 10 minutes ok cool. 20 mins passed now I go back to the cashiers desk to speak with him again and he was talking to another mechanic and really didn't want to say that the guy was test driving it before bringing it out and heard the noise and he wasn't aware of a noise. Now I'm getting heated after asking Sara was the noise coming from my brakes and she said yes. Lies,lies,lies. Long story short i paid for what i had done and not everything i had done,they put me in a loaner and sent me on my way asap. I waited 2 hours and a half after what I was told so with that being said yes I was angry cause what I came for wasn't complete but most of all wasn't told or some lack of communication. More

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A little bit disorganized, construction didn't help, slow not too much interest in clients. not too much interest in clients. More

by Andrzej Verified Customer Verified Customer

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I was very pleased on how the process went. Everyone was very kind and helpful. I like how I was able to get the registration at signing with no trip to the DMV. I also liked how they took care Everyone was very kind and helpful. I like how I was able to get the registration at signing with no trip to the DMV. I also liked how they took care of the car insurance right there as well and lastly I loved how they had a bay set aside with the old vehicle and new vehicle to swap everything over. Valentina was extremely helpful with showing me everything on the new Lexus and helping me set everything up. Everyone was great! I can’t remember the name of the gentleman who did my paperwork but he was very professional, knowledgeable and kind. As well as the other gentleman who was working with Ronald who was helping me also. He is a great salesman !Thank you to everyone! More

by ABS0298 Verified Customer Verified Customer

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Undoubtedly the best place to buy a car. The energy is great and everyone is willing to help. The energy is great and everyone is willing to help. More

by RHECTOR Verified Customer Verified Customer

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Received the deal I wanted. Art and Ronald were very good at achieving my goal Art and Ronald were very good at achieving my goal More

by tmzack Verified Customer Verified Customer

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